We get used to using the jargon of preparedness, and sometimes forget that not everybody thinks about this stuff on a daily basis! Here is some basic vocabulary you can share with your team members, particularly if they are new to the concept or if their English language skills aren’t well developed.
Nobody likes to feel left out or stupid. We have found that offering the vocabulary words “as a refresher” is a good way to develop a new level of engagement and confidence. This approach works for everybody!
This is the official word for the emergency itself – whether it is a fire, an earthquake, aftermath of a hurricane, or a train wreck. An incident can be local, or it can be widespread. We often think of something that is “incidental” as being not very important. In the world of emergency response, an incident is the most important thing! The Incident Commander is the person who takes charge of the response.
Search and Rescue
This is pretty straight forward. It refers to searching for, finding and helping people in immediate danger. Professionals often divide this up into specialty sub-fields that require special training and/or equipment, such as mountain rescue, swift water rescue, etc. Search and rescue activities are stopped if it is clear there are no more living victims, or if the situation becomes too dangerous for the rescuers. Eventually, search and rescue changes over to “recovery.”
Triage (“tree-ahzh,” accent on the second syllable)
In a real emergency, one of the hardest jobs for a volunteer is to not stop to help the first injured person he comes to! Triage is the first step. It is the process for sorting injured people into groups based on their need for medical treatment in an attempt to serve the most people when resources are limited. Typically, injured people are briefly assessed and then labeled as “minor” (a minor injury), “immediate,” “delayed,” or “deceased.” A fully equipped CERT team will have colored labels (see illustration to left) to attach to victims; this helps trained first responders know where to go when they arrive.
This is the science of getting supplies to where they are needed. In an emergency, it involves understanding the scope of the incident, knowing what tools, supplies or equipment are available and where they are stored, and making arrangements for getting things delivered to where they are needed. A volunteer totally unfamiliar with the neighborhood or business will not be able to manage this job.
In our neighborhood, we have special teams devoted to each of these special areas. The leaders of these teams call upon other volunteers and direct them, as required.
Action item: Consider printing out these definitions for all team members, and going over them out loud at a training meeting so everyone knows how they sound.
Your Emergency Plan Guide Team
Like words? Here are a couple of other “vocabulary” lists for different situations!