Tag: CERT

Survival Vocab Quiz

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Survival VocabularyOK, so you’re in good shape when it comes to preparedness.

But can you talk to people about preparedness using THEIR words?

Here are three quick quizzes for three different groups. See how you do!

Group One: Your Prepper Relatives

While you may not be a red-hot survivalist, you probably have a few in the family. Maintain your dignity by knowing these prepper acronyms:

  1. EDC – Every day carry – collection of essential, small items that the survivalist has at all times in a pocket or purse.
  2. ATV – All-terrain-vehicle – A three or four-wheeled “buggy” that can carry preppers to safety through the woods or over the hills, when roads are impassible or too dangerous.
  3. BOB – Bug-Out-Bag – What you need to have ready to grab and go and that will keep you alive for at least 72 hours. At a minimum it contains shelter, water, and food.
  4. OTG – Off the grid – Surviving without access to electricity, municipal water, grocery stores, etc. Usually, it means setting up alternative living arrangements in an isolated area where you won’t be bothered by people who haven’t prepared in advance.
  5. SHTF – Shit Hits The Fan – All your preparations are made so that you will survive when the SHTF.

Group Two: Your Emergency Response Team Volunteers

These folks are committed and concerned. You owe it to them to provide good leadership by knowing what you’re taking about.

  1. CERT – Community Emergency Response Team member – Someone who has taken the (free) 24 hour course designed by FEMA (see DHS, below), offered by a city or other local organization. CERT members are volunteers who have received training in basic disaster response skills and who agree to provide emergency care until professionals arrive, and then support those professionals as needed.
  2. DHS – Department of Homeland Security – DHS was established in 2002, combining 22 different federal departments and agencies into one cabinet-level agency that now has 240,000 employees. FEMA, the Federal Emergency Management Agency, is part of DHS.
  3. EMT – Emergency Medical Technicians — EMTs are trained to provide emergency medical care before a person arrives at a hospital. EMTs may be associated with an ambulance company or a fire department; they may have different levels of training depending on their state or employer.
  4. SOP – Standard Operating Procedure – “The way we do things.” If you don’t have an SOP for your team, then you can’t expect any given outcome.
  5. Triage — Triage is the first step in an emergency. It is the process for sorting injured people into groups based on their need for medical treatment. Triage, by definition means that as a volunteer you don’t stop to help the first injured person you see.

Group Three: Co-workers

People at work deserve a plan for emergencies. If you’re involved, here are formal and informal terms you should be using:

  1. OSHA – Occupational Safety and Health Administration – OSHA is part of the Department of Labor. For our purposes, it is important to realize that OSHA’s purpose is to “provide a workplace free from serious recognized hazards.” Generally, this does NOT require any sort of emergency preparedness plan.
  2. BC/DR Plan – Business Continuity/Disaster Recovery Plan — These terms are often used interchangeably but they both contain an approach to (1) preparing for emergencies, (2) taking action to limit damage before anything happens, (3) understanding how to get through the disaster when it does it, and then, (4) how to get back to BAU (see below).
  3. BIA – Business Impact Analysis – This is the first step to a Disaster Recovery plan. It’s a process that will identify and evaluate the potential effects of a disaster, accident or emergency on your critical business operations. The BIA will help set priorities for your planning.
  4. BAU – Business As Usual — After an emergency, BAU is what you want to get to. However, it’s possible that today in your workplace, if changes aren’t made right away, your current BAU will lead to a worse disaster than was necessary!
  5. SOW – Statement of Work — If your organization decides to hire a consultant to help in developing your BC or DR Plan, you’ll likely ask for, or actually provide yourself as part of the consulting contract, a statement of work that outlines exactly what is to be done.

Ok, had enough?! Here are a couple of suggestions to make this exercise valuable for a bigger audience.

  • Action Item #1: Consider printing out these definitions for your emergency response team members. Go over them out loud at a training meeting so everyone knows how they sound and can say them easily. Some of this will be new to some of your members, I can guarantee it!
  • Action Item #2: At work, share this list with co-workers or with your boss. If emergency preparedness and emergency planning are relatively new subjects, people will get a sense of confidence having been exposed to this vocab.

Let us know how you used the list!

Virginia
Your Emergency Plan Guide Team

P.S. And one last acronym I just can’t resist putting in here: TEOTWAWKI:

If you’ve spent time on survival websites, you’ll know that this stands for The End Of The World As We Know It. TEOTWAWKI usually assumes a BIG disaster – total economic collapse, cosmic event, pandemic, etc. I don’t know how the acronym is pronounced, if it even can be pronounced!

P.P.S. More preparedness vocabulary for people who like this sort of thing:

 

 

 

 

 

Then The Knot Slipped . . .

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As simple as it seems, being able to use and tie the right knot can be the difference between life and death in an emergency.

This week we hear from an EmergencyPlanGuide.org reader about a recent CERT training class he led.

A SKILL WORTH KNOWING — by Sparky Wilson

CERT members practice knot tying

CERT members practice knot tying

Many skills learned by Community Emergency Response Team (CERT) volunteers can come together to make a huge difference in the success of a disaster response. The Lee County, North Carolina CERT actively studies and practices those things we learned in the CERT Basic Course:  individual preparedness, basic first aid, light search and rescue, light fire suppression, disaster psychology, CERT organization, effective radio communications, etc.  Those are all very important; but, there’s one important skill we have neglected until now – knot tying.

WHY KNOT?

Well, learning how to tie knots can save lives.  We all know that anyone can tie a knot; but, that is not the solution.  Knowing how to tie the right knot for the specific need is the solution.  There are dozens of different knots with hundreds of uses and all knots are not good for all purposes.

We began our knot tying efforts by studying different knots to determine those our team members would find most useful in an emergency.  As an added benefit we are finding that these same knots can make life a little easier around the house.

CERT VOLUNTEERS TIE KNOTS?

It is critical that we stay within the CERT scope of work.  We will never be first responders trained in the use of ropes and knots and that’s okay.  Staying within the CERT scope of work we feel that there are emergency situations where with the use of a few simple knots CERT volunteers can help their neighbors in trouble until the professionals arrive.

None of us want to think about a hurricane, tornado, earthquake, flooding, or any other major disaster hitting our neighborhood.  Unfortunately, hope is not a method and not preparing for likely disasters just won’t work.

Assume for a minute that a disaster hits your neighborhood – homes are damaged, residents are hurt, communications are down and you can’t reach the professional responders for help. So what can do you do?  You can activate your CERT team and start your response efforts.

Your search and rescue team deploys and discovers victims – some trapped under heavy objects.  You start extricating trapped victims and look for loose items overhead and around the scene that can possibly fall on to your team and/or the victim.

  • Can you secure these items with rope and knots to keep them from falling while you extricate the victim?
  • Can you fashion the right knot on the end of a rope and toss it to the victim allowing rescuers to stay safe and accomplish the mission?
  • What is the best knot to use?
  • Do you know how to tie a Bowline or a Figure Eight Loop?
Two knots for CERT training

Good for rescue loops at the end of a rope – the Bowline and Figure 8 Loop

You’ve extricated the victims and you set out to move them to the Medical Treatment Area.  You quickly discover that the roads are blocked with fallen trees and debris.

  • What knot should you use to move fallen limbs and logs?
  • Do you know how to tie a Timber Hitch knot? (The far right-hand photo at the top of this page.)

LEARNING TO TIE KNOTS ADDS TO OUR PREPAREDNESS SKILL SET

We built Knot Tying Stations and held our first training class on the use of knots in June.  Our team members were oriented on how and when to tie ten useful knots that can save lives.  Our “hands-on” training included tying and learning the best uses for the following knots:  Overhand, Figure Eight knot and Loop, Square, Sheet Bend and Double Sheet Bend, Round Turn with Half Hitches, Clove Hitch, Timber Hitch, and the King of all Knots, the Bowline.  As a memory jogger, every team member was issued a two page instruction sheet that pictures and describes how to tie each of these knots and when to use the most important knots.  These instruction sheets are to be carried in our CERT backpacks.

PRACTICE, PRACTICE, PRACTICE

Sailors, rock climbers, firemen, and boy scouts will tell you that tying a knot is one thing, but tying it properly is another. Our team members are no longer strangers to a few good knots.  We will master these knots by incorporating additional knot tying sessions into future training plans.  After all, practice makes perfect.

Sparky Wilson, CERT leader

 

Sincere thanks to our guest author, Sparky Wilson! He is a retired Army Colonel living in Carolina Trace, NC. In 2006 Sparky started a local CERT group and over two hundred volunteers have completed the CERT Basic Course since then. 

 

 

 

Do you have a volunteer group story to share? I’d love to feature you in one of our Advisories — just drop me a line and let me know! In the meanwhile, don’t let summer lull you into complacency. Preparedness is a year-round exercise!

Virginia
Your Emergency Plan Guide Team

P.S. If you are intrigued by rope tying, or have experienced first hand just how effective a few good knots can be and want to learn more, take the time to study both how to tie the knots and understand their weaknesses. Some knots slip if not under constant pressure. Some can tangle if they are under too much pressure. Select the right rope and the right knot for the job and this is a skill you’ll appreciate on a regular basis, not just when there’s an emergency.

 

Guest Speaker Sparks New Interest

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Our neighborhood Emergency Response Group meets pretty much monthly, but when we go for weeks and months without a fire, or an earthquake, or even a downpour, sometimes it’s hard to keep up members’ enthusiasm.

Last month’s meeting “hit the spot” with a guest speaker.

Training sessionWe invited the new head of our city’s Office of Energy Management. And since he is new to the job, we provided him with . . .

Some questions to start the discussion.

Here are his answers, with a few comments from me. You might be able to use these same questions for your own group, or for your own guest speaker representing an official position. In any case, even if it takes some research, your neighborhood group members should know the answers.

Q: What kinds of emergencies does the City prepare for?

A: Our City’s Emergency Plan lists 9 threats — natural, man-made and what we call “technological incidents.” It’s not just earthquakes; we could be hit by an airplane crash, a chemical spill, a wildfire . . . you name it.

Q: Who’s in charge?

A: When the City activates its EOC (Emergency Operations Center), which is part of the Police Department, all directions come from there. The EOC coordinates local, city, county, and even state and federal resources when necessary.

Q: How often is the EOC activated?

A: It wasn’t activated at all in 2015, which was unusual. In prior years it’s been activated for a major power outage and also for a big manhunt.  Training takes place regularly, though. We train using table-top exercises, functional exercises (testing one particular function, like evacuation or communication) and full-scale exercises.

Q: In an emergency, how will we residents know what to do?

A: If all communications are out, expect a delay before you hear from us. But you have a better chance of getting the news if you have a landline (for reverse 911 calls), an emergency radio (channel 1640), and have access to social media via the internet.  Both the City and the County have smart phone apps, too, that send out automated alerts and news.

Q: Should we turn off our gas if there’s an earthquake?

A: Use your nose as a sniffer! If you smell gas, contact the property manager or 911. In the case of multiple leaks, trained residents can turn off the gas to the whole neighborhood – but then you will ALL be without gas for days. In an earthquake, if there are multiple gas leaks, the real danger is fire, so do NOT start your car or otherwise cause a spark!

Q: What about evacuating?

A: Don’t go anywhere unless you’re told to by authorities.  Our City has a number of evacuation centers and depending on the emergency we will choose which ones to use. We also have vans filled with supplies stationed throughout the City. The Red Cross has a goal of having an emergency shelter set up within 2 hours, but in a large-scale emergency that goal is not likely to be met.

It will take a while to organize everything – so be sure you have what you need to take care of yourself at home. (Note from Virginia: In our neighborhood, the plan is Shelter-in-Place for as long as it takes. We will be better off in our own beds and with our own things if at all possible.)

Q: How long a wait should we plan for?

A: We ask that you have supplies for AT LEAST 3 DAYS. Enough for 7 days would be better. That means water, food, medicines, flashlights, warm clothing, etc., for you and your pet.  We recommend a gallon of water a day per person. (Virginia: We recommend 10 days to 2 weeks’ worth of supplies as being more realistic.)

Q: What about people with special needs?

A: Our city makes no particular plans for special members of the community because we can’t anticipate what will happen. If you are on oxygen, register with your oxygen company so you will be on their list. In a big emergency, it’s your neighbors who will be most able to help right away. Make friends! (Virginia: This answer wasn’t satisfactory. Watch for more in an upcoming Advisory.)

Q: What role does the Neighborhood Emergency Response Team play?

A: The City has free Community Emergency Response Team (CERT) training, and a number of people here have had that training. CERT graduates will have an idea  — and the SAME idea —of how to respond in an emergency: how to check on neighbors, assess damage, and manage communications. If you have taken the training, you will be safer yourself, and be able to step up to help.

(Virginia adds: Because our neighborhood team has its own ham radio station, it can listen in to emergency communications and actually report in on conditions here. Most neighborhoods won’t be able to do that.)

Q: How will we know what to report?

A: It all depends on having Block Captains who know their neighbors and know how to use their walkie-talkies to report in. You will always need more members of the team because you don’t know who will be here when an emergency hits.

Q: How do we find out more about CERT?

A: Contact the City.

Q: How do we find out more about our local group?

A: Contact your group leader to find out more.

At this point, we took over the meeting.

We passed out maps of our neighborhood, showing the Divisions, with the names and phone numbers of the Division Leaders. We introduced the Division Leaders. Our guest from the Police Department handed out some lists of emergency supplies and some brochures with general safety tips.

Then we adjourned to cookies and punch.

As follow up to the meeting we will publish notes similar to this Advisory, and contact some people who seemed interested in CERT training. (Unfortunately, our City’s classes are full for the next few months.)

A new face, even with the same message, helps a lot to keep up the momentum of your preparedness efforts. Who can you get to speak to YOUR group?

Virginia
Your Emergency Plan Guide Team

CERT Meeting IdeasP.S. If you have taken on the responsibility of planning meetings for your local group, you may want to take a look at the collection of CERT Meeting Ideas we put together last year. It has over 20 proven ideas with agendas, timing, materials needed, etc.

And stay tuned to Emergency Plan Guide, because we share our experiences — great and not-so-great — on a regular basis right here.

 

Here’s a Gift for You or a Friend

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On a daily basis we’re caught up in the excitement of whatever storm or heat wave is going on, or in the latest political maneuverings. Or maybe news from the sports world.

Here in California, though, there’s a background noise like the far-off rumble of a train. It is  . . .

The steady threat of an earthquake.

It’s tough to get people to think about and prepare for something they may never have experienced, no matter how dramatic you try to make it. Our neighborhood emergency planning group comes back to the subject of “the big one,” and earthquakes in general, again and again!

Here’s one of our best neighborhood emergency response group flyers.

How to protect yourself during an earthquake and afterwards

Share this flyer!

How to use the flyer.

  • Make copies and go over it at a neighborhood meeting. You will be surprised at the number of questions that will come up and the number of comments people will make about the supplies they have stored. Discuss the status of gas lines in your neighborhood and how to tell if there is a leak. Take a look around the room you are in and ask people what furniture they would get under if the earthquake happened right this minute! If your meeting takes place at night, find out how many people in the audience even have a flashlight with them! (Action item: Come prepared with a flashlight to give away as a door prize.)
  • Make a few changes to the text and and use the flyer at work.
  • Send to family members and out-of-town friends, too.

Emphasize the warning about NOT STARTING YOUR CAR if you suspect a gas leak. Cars backed up in traffic jams have started devastating fires in earlier quakes.

So you can make any changes, and fill in the box at the bottom of the flyer,

Click here to download the Microsoft Word document.

Let us know how your meeting goes. What questions came up that you weren’t expecting?

Virginia
Your Emergency Plan Guide Team

 

If you need more background for likely questions, here are some earlier Advisories that may be useful:

When Seconds Count — Emergency Preparedness Videos

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Do you know what to do in each of these situations?

Last Wednesday was the regular meeting for our local Neighborhood Emergency Response Team volunteers. Lately members have asked for “more training” on a variety of threats – threats we don’t normally spend much time on here in Southern California.

So we decided to devote this meeting to some dangers that most people in the room had heard of but probably never faced.

In fact, before the program, we took a poll of the people in the room. Not one person had ever encountered killer bees. No one had landed in a canal or river in their car, although two of them had temporarily lost control of a car in flooding water on city streets. And only three people had ever actually used a fire extinguisher to put out a fire.

Emergency Preparedness VideosKeeping CERT Training Interesting With a “Movie Night”

The meeting went well! We had searched carefully on YouTube for short (4-5 minute) videos. Before showing each one, we prompted people to watch for a particular scene or to note the answer to a pertinent question.

Here are three of the videos we used for the program, along with the questions for each.

“Where is the nearest fire extinguisher to the room we are in right now?” “ Where’s the next nearest one?” “ Do you know if they have been recently checked?”  (We were in a large meeting room that had an extinguisher on the back wall. Only one person had already noted its location! No one knew where any other extinguisher was located.)

This particular video is aimed at employees in a work setting but applies just as well to residents of a home.

“Where are killer bees in the U.S.?” “Are there any where we live?” (I was prepared for this question and had downloaded an interactive graph that shows how bees have spread in the U.S. since 1990. Here it is: http://en.wikipedia.org/wiki/File:Killerbees_ani.gif )

“Are we located in an area likely to flood?” (Consider the Red River’s recent flooding in Louisiana!) “What about electric car windows?” “How do you break a window?” (One of our volunteers had a spring-loaded window breaker on his key chain, just like the one demonstrated in the video. You can see one here and get it in time for your own upcoming meeting: resqme The Original Keychain Car Escape Tool, Made in USA (Black) (Use it as a door prize — always popular! Or get several and share the fun.)

CERT As Entertainment?

One of the LinkedIn groups that I follow has been debating the necessity of sticking to CERT training as laid out by FEMA. Obviously, a meeting such as the one described here is not covered in the official training materials.

However, in my experience, there’s a difference between training for dedicated CERT graduates and awareness training for ordinary citizens.

Of course, those of us who are CERT graduates attend the follow-up trainings put on by our city. (Next week it’s a Light Search and Rescue refresher.)

But as a Neighborhood Emergency Response leader I am committed to my entire community. So we do what we can to attract all people and engage them in emergency preparedness activities.

Our Movie Night was one of those efforts.

Would something like this work for YOUR group? Try it, and let me know!

Virginia
Your Emergency Plan Guide Team

P.S. If you haven’t yet heard, I pulled together over two dozen different meeting planning ideas for use by community leaders. You can get more info and order a copy at https://emergencyplanguide.org/CERT-meeting-ideas/

 

 

Hey CERT Trainers!

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A New Piece of Gear For Your Kit!

If you’re in charge of putting on neighborhood CERT meetings, you know what a challenge it is!

A good meeting pumps up the energy and attracts new members. A poor meeting – well, you can lose members overnight!

So searching for good meeting ideas goes on . . . and on.

Over the past 10 years, Joe and I have been either on the front lines or behind the scenes, planning meetings for our neighborhood group. That’s well over 100 meetings!

It recently occurred to me that buried in my computer is a treasure trove. I dug in, pulled together my notes, and wrote up some of the ideas for meetings that we’ve held successfully.

CERT Meeting Ideas, Emergency Plan Guide

From the trenches . . .!

Our best ideas have now been assembled into a 55 page ebook called CERT Meeting Ideas.

The ideas seem to have worked. We’ve had as many as 60 volunteer members in our community, and our teams have responded to five major emergencies (mostly construction related). We have received awards from the Mayor and local First Responders for our efforts.

What makes a good meeting?

Now, Joe and I are not professionally trained CERT instructors. But we know from business experience that good meetings have to have some valuable content, a delivery method that’s effective for your group, and, of course, a setting that works for both.

That’s what we’ve tried to put into every meeting.

Content is easy.

When it comes to emergency planning, there’s plenty of content. You can just page through the training manual and come up with stuff to learn more about on every page.

But we have learned, also from our business experience, that people resist being “taught.”

What they seem to want is to “experience” an activity so that it reinforces appropriate behavior in response to an emergency!

So it’s the delivery method that’s the bigger challenge.

Over our years of providing training, we have tried all kinds of methods, with these topping the list.

  • We have had guest speakers, and guest speakers with power point slide shows.
  • Neighbors have volunteered to get up and “show and tell” about a particular piece of emergency equipment.
  • We’ve watched videos featuring official CERT groups, professional industry association members and product manufacturers.
  • Getting outside onto the street, practicing finding and reporting on “emergencies,” is a lot of fun for active volunteers.
  • Kicking back in a social setting is also essential.

Finally, the setting has to work.

Our group has met in a variety of meeting rooms, in a temporary construction trailer, outside in a parking lot or on the street, and in people’s living rooms and driveways.

So, if you, like us, are looking for more ideas . . .

Based on discussions with some CERT alumni, and comments from online Facebook and LinkedIn groups, it seems that other trainers are searching, too.

If you’re responsible for planning meetings, I think you’ll like the detail. I list everything you’ll need and some places to find those speakers and that equipment. I describe how some activities were particularly well-received, and how some took some easing into!

The book isn’t free – but at $10 it’s close to free, and we will use the money to continue with more of our volunteer efforts. Find out more here.

Thanks,

Virginia Nicols
Your Emergency Plan Guide Team

 

Neighborhood CERT — Don’t Overlook This Resource

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A Fantastic Resource for your Neighborhood CERT Group

I try to keep feeding you with real-life stories about our neighborhood CERT group – what we do to attract volunteers, what works, what doesn’t. This is another chapter in the on-going saga.

And this one is a real success story.

Visit from the Fire Department

Last fall, at the first meeting after the summer break, our Homeowners Association invited the local fire station to send over some firefighters to talk about what to expect in the case of an earthquake. A big quake had hit Sonoma, in Northern California, just two months earlier, so everyone remembered the fires and the devastation, and was eager to talk about it anyway.

Earthquake Damage Slide Show

Slide Show

Since I was in charge of the agenda as President of the HOA (!), I took advantage of the situation.

First, I prepared a slide show for the fire department.

  • I used current news photos interspersed with a few other choice examples of failed foundations, street collapses and trashed home interiors.
  • I included special slides customized for our type of housing, our age group, etc.
  • I customized the slide show with THEIR logo and contact info.

The plan worked perfectly.

Result: Over 100 residents of our community showed up for the meeting.

While they came to see the firefighters, not to hear about emergency preparedness from our CERT group, they got our message!

Training session for the Fire Department

Then last week, the Captain of that local station called us, and asked if they could hold a training session for new recruits here in our community!

I’ll be writing more about how the training session went. The point of this Advisory — if you reach out to your local fire station, you are likely to get an enthusiastic response.

Make it easy for them

Response from your local fire department is likely to be even more enthusiastic if you –

  • Take the time to create an engaging and useful presentation for them – and give them the chance to edit and practice it. (As it turned out, the Captain we had been working with wasn’t able to make the meeting, so he passed the slide show on to a colleague and HE became our speaker. Smooth.)
  • Put them on the meeting agenda right up front, so they don’t have to wait through any business.
  • Provide a question and answer period. By and large, firefighters are eager to educate the public, and this is a great opportunity for them. Our crew brought handouts for everyone.

Naturally, planning with firefighter teams is tricky, because wherever they are, their radios are blipping and buzzing, and they could be called away at any moment.

And the main challenge, as always, is pulling together a large enough crowd to justify the crew taking time away from the station.

In our case, we have a community that is used to assembling for a monthly HOA meeting. You may need to combine forces with a local school or local church to find the right facility and attract enough people. But if you can, I think you’ll find both the crowd and the firefighters to be appreciative of your efforts.

And ultimately, lives may be saved. That’s really the point of it all!

Action Item: Set up a presentation from your local fire department for your group. Let us know how it goes!

Virginia Nicols
Your Emergency Plan Guide Team

 

Are you trying to build, or maintain, a local CERT group? Let me know in an email, and I’ll be sure you get all my tips for organizing.

 

 

Small Business No Brainer?

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“News Item–If you own or work for a small business the odds of it surviving a major earthquake or weather event are 50/50 at best.”

Ignoring Reality of Small Business Disaster

Ignoring reality?

Around our household we have an item that we brand as “the ecology.” It’s actually a “sanitized” word for the sometimes-yukky vegetable garbage destined for the compost pile.

In the world of business, similar sanitizing goes on around the mess that can occur after a major disaster.

The first sanitized term that comes to mind is “Business Continuity.” “Business Continuation” runs a close second. By and large, these expressions are unfamiliar to employees and may be only vaguely understood by owners. (“Something to do with insurance?”)

When a catastrophe can result from something as simple as a backhoe cutting communications lines, it makes no sense to ignore emergency preparedness!

“Sanitizing” the way we think or talk about survival is plain foolish.

A Major Flaw

Large corporations put a great deal of effort into plans to preserve data and – in theory – protect their employees and physical premises. Whether or not their cumbersome plans are even read by staff is questionable, and the subject of another article.

When it comes to small businesses, only about 35% have even a rudimentary plan for how to prepare for and recover from an emergency. (Employee surveys show that employees are aware of this lack.)

Even when a small business does have a Continuation or Continuity Plan, most totally overlook their major asset: their people.

The False Assumption

Business owners seem to be operating on the assumption that their employees and suppliers will continue to be available in an emergency.

“We’ll just pitch in, clean up and get back to business.”

The reality is that everyone impacted by a catastrophe will be preoccupied with their own priorities. The business will take second place and may not even come into focus for hours or days.

It’s no wonder that most small or local businesses simply never reopen their doors after an emergency, or shut them down permanently within a couple of years.

Plugging the Hole

While there is no silver bullet, there are ways to improve your chances of survival. One of the best ways is also often the least expensive. It’s called CERT.

Many cities in the U.S. have an emergency management department and many provide free Community Emergency Response Team (CERT) training, in conjunction with FEMA. If your city doesn’t offer the training, it is on line at the FEMA site. (https://www.fema.gov/community-emergency-response-teams/about-community-emergency-response-team)

An astute business owner or senior manager recognizes the conflict of priorities between work and family. Supporting CERT training for employees has benefits for all:

  • CERT training starts with security for the family. The sooner employees are confident that their families are O.K., the faster they can turn their attention back to work.
  • The same survival skills learned in CERT work for neighborhood groups and work teams.
  • A CERT-trained employee is likely to have honed communication and teamwork skills that benefit many areas of the business’s day-to-day operations.

Everybody Wins With CERT Training

Why are city and county governments so willing to put on this training for businesses and communities at little or no cost?

Simple. Trained citizens and prepared businesses have a 500% better chance of survival in a catastrophe.

That means less pressure on the First Responders and Disaster Recovery Operations in the aftermath. It means fewer deaths from “spontaneous” untrained volunteer efforts. And the big benefit is the continued tax revenues that support the community.

No matter how you look at it, Business Continuation Planning and CERT training for citizens and employees is a win-win situation. It should be a no brainer for any business owner.

Ready to start the conversation about emergency training in your own business?

We’ve put together a one-page pdf to get you started. It’s free.

Joe Krueger
Your Emergency Plan Guide Team

 

Planning for Emergencies – “Survey Says . . .”

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Two weeks ago I sent out a survey to my various Emergency Plan Guide subscribers.

Only two questions resulted in any real intelligence.

Emergency Plan Guide Surv eyThe first interesting question made me really pleased. The image shows the question and the result: 100% of the respondents trusted the information on the site “a great deal” or “a lot.”

The second interesting question was the very last one, where we asked people to let us know what they want more of in upcoming Advisories. Here the answers were totally diverse.

Some people wanted pure survival information.

Others were looking for ideas to help them organize CERT groups. (One CERT group was in a medical facility!)

So we fall back on our original assumptions regarding our audience, assumptions that have been upheld via comments we’ve received. And to continue with the questions . . .

Do you fit into one of these categories?

  1. Preppers – Make preparations to get through an emergency or a disaster (caused by weather, societal turmoil, etc.) by relying on their own stockpiled supplies and skills.
  2. Survivalists – Prepare to survive a long-term, total breakdown of society, probably as a result of anarchy. Survivalists endorse and practice traditional wilderness survival skills including use of weapons, traps, emergency shelter, etc.
  3. Homesteaders – Look to the land to be self-sufficient as a regular lifestyle. Homesteaders grow crops and preserve them; they may also craft their own materials and tools.
  4. Professional Emergency Responders and Planners – Formally trained to respond to and manage emergencies of different types and intensities. These include First Responders (firefighters, police, emergency personnel), leaders within city or government agencies, and staff of the Big Daddy of them all, the Federal Emergency Management Association (since 2003, part of Homeland Security).

Where do we fit?

Over the years Joe and I have absorbed good info from all these groups!  (Actually, our interest in preparedness started when we were children. My parents were pioneers in Alaska in the 30s and I inherited their attitudes along with their stories. And Joe survived on urban streets by himself as a child – yet another skill set.)

At Emergency Plan Guide, we have ended up finding a niche that doesn’t seem to get a lot of sustained attention.

We are Team Builders.

We tend to like – and want to trust — people. We enjoy being part of a bigger team. And nearly every news story we hear makes it clear that in the case of a widespread emergency, it’s the people physically closest to you who will make the difference to your survival!

Yes, your “immediate survival team” will be made up of your neighbors or your co-workers.

We can’t count on strangers to have any particular skills or understanding. But we can and should count on neighbors and co-workers to have (1) basic knowledge, (2) some practiced responses and (3) a readiness to pitch in.

So let me ask you for a bit more follow-up.  Can you reply to this Advisory and let us know which group from those described above fits you the best? Or do you fit into another category altogether?

We look forward to hearing from you!

Joe Krueger and Virginia Nicols
Your Emergency Plan Guide Team

If you get this in an email, you can contact us here to let us know more about who you are and what you want.

 

 

 

 

Emergency Preparedness for People with Disabilities or Special Health Needs

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Overlooked or Abandoned?

Every week I get one or another Google Alert about some group that is either not taking care of itself in an emergency or that has been overlooked by “the authorities.”

In our community CERT group, we do not have the where-with-all to take care of neighbors with disabilities. We don’t have specialized medical knowledge, or (expensive) specialized equipment or even the physical stamina to lift or move some of them. But . . .

We are aware of our neighbors and do our best to keep their needs in mind . . .

as we work on building our – and their — readiness to respond in the face of a disaster. As you build your own neighborhood group, here are

Some questions to ask:

Evacuation sign for disabled.

from Lee Wilson, founder at The Egress Group. More at http://accessibleexitsigns.com/

Shelter-in-Place.  When a heavy storm hits, the best course for most people is to shelter in place, assuming they have stored food, clothing, etc.  The questions to ask your disabled neighbors:

  1. Do you have food supplies that you are able to prepare for yourself (canned food, water) or do you depend on regular food deliveries from Meals on Wheels or other food service?
  2. Do you use any electric or electronic devices to treat a chronic condition, such as breathing treatments or sleeping machines? What plans do you have for back-up power? (Oxygen tanks, battery back-up)

Needed travel.  Do any of your neighbors need regular trips away from their home to get medical treatments like as kidney dialysis? In a severe weather situation, can your neighbor answer these questions:

  1. Do you know what to do if you are unable to reach your doctor for several days? (diet, hydration)
  2. Do you know where to go for treatment if your local clinic is closed? (addresses of alternate locations)
  3. Who would come to get you for dialysis if your regular caregiver isn’t available?
  4. What if the elevator isn’t working?

Evacuation.  In the case of an evacuation, many people who may not appear disabled may need assistance.  For example, people who are hard of hearing might not recognize the signal to evacuate. People with difficulty walking might not be able to negotiate stairs. People who can walk may not be able to handle door handles or locks. Questions to ask:

  1. Does our building/community have evacuation signage that incorporates signage for disabled people? (visual? touchable?)
  2. Is there a plan to find people ready and able to assist disabled people to evacuate?
  3. Is specialized evacuation equipment necessary, and available?

Practice and planning do make a difference.

The National Fire Protection Association’s 2007 Emergency Evacuation Planning Guide for People with Disabilities tells the following story.

During the 1993 bombing of the World Trade Center, a man with a mobility impairment was working on the 69th floor. With no plan or devices in place, it took over six hours to evacuate him. In the 2001 attack on the World Trade Center, the same man had prepared himself to leave the building using assistance from others and an evacuation chair he had acquired and had under his desk. It only took 1 hour and 30 minutes to get him out of the building this second time. 

Perhaps you can share this story with friends and with your CERT team to stimulate some creative thinking.

 

Virginia
Your Emergency Plan Guide Team

Forward this email to someone you know who could use the information.  One out of five Americans has some sort of disability.

 

 

The Secret to Surviving a Neighborhood Disaster

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. . . Goes Against Current Fashion

Every week survivalists and preppers spend millions of dollars on “survival gear” — including tents, flashlights, generators, radios, firearms and more. Do you ever think you should be doing this, too?

Survival Mentality

Your survival mentality?

But take a moment to consider this. If your efforts are all to prepare your family to “pull up the drawbridge” and “defend the castle,” you will be ignoring, if not actively alienating, the very group that will be in the best position to save you!

Who is that? It’s your immediate neighbors!

Remember Katrina, Superstorm Sandy, the earthquake and tsunami in Japan? It was hours or even days before official help got to many neighborhoods!

Lives were saved by neighbors helping neighbors.

Most lives are lost in the first 15-30 minutes.

Regardless of how prepared you are with emergency supplies, the first 15 to 30 minutes following a disaster are the most critical if you are trapped in a burning house, under fallen debris or in a mud flow.

And the only people on the scene capable of helping will be your immediate neighbors.

The Community Emergency Response Team (CERT) trainings that are available in many communities around the Country teach citizens how to best protect themselves and help their neighbors.

But in most cases – especially in more highly populated areas – the CERT training falls short of organizing trained members into functioning neighborhood units.

It’s up to you to organize your own neighborhood groups!

What about the aftermath?

Yes, you can store water, food and medicine to tide you over for the days or weeks it takes for the government and support organizations to recover.

But what good is it if your neighbors don’t do the same?

Are you prepared to fend off neighbors at gun point to protect your own supplies? Or are you going to stand by and watch them starve or die?

This is a terrible situation that you need to think long and hard about, because it could easily happen.

Once again, it’s up to you to remind your neighbors to build emergency supplies.

How to get your neighbors involved?  You can start by asking yourself, and then sharing with them, these important survival questions.

In an emergency, wouldn’t it be better if you knew . . .

  • The neighbors on either side of you, across the hall or across the street?
  • Are they families or individuals?
  • How many children do they have?
  • Where are family members normally during the day?
  • Are there any disabled members of the family?
  • What part of the house do people sleep in?
  • If people are missing at night, where would you look for them?
  • Do your neighbors know what part of your house you sleep in?
  • Would they know where to look for you in the middle of the night following an earthquake or tornado?
  • How long would it take them to find you?
  • Would you still be alive when they do find you?

In an emergency, you are your neighbors’ keeper – and they are yours.

Our current American emphasis on rugged individualism, our concerns for privacy, our worries about interfering – these views must be re-examined in the face of preparing for a neighborhood disaster.

 

Joseph Krueger
Your Emergency Plan Guide Team

P.S. Share this post with your Neighborhood Emergency Response Team, to get their reaction.  And let us know how it is received!

How secure is your job?

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Small business no emergency planGot a flyer in the mail, today. On the front, this statistic:

  • 94% of small business owners believe a disaster could seriously disrupt their business within the next two years!

And then, reading on a bit further:

  • 74% of small businesses do not have a disaster recovery plan.
  • An estimated 40% of businesses do not reopen following a major disaster.

So if you own or work for a small business, let me ask you,

Just how secure do you think your job is?!

The chances that you DO work for a small business are pretty good. According to the U.S. Census Bureau, in 2011 99.7 percent of all businesses had fewer than 500 workers, and 89.8 percent of them had fewer than 20 workers!

So combine the statistics from the flyer with the statistics from the government, and you can see why I am addressing this message to the small business owners and employees in the big bucket.

Disaster Preparedness Academy

But back to the flyer that started this off. It is a promotion for a 2-day conference being held in October in Anaheim, California (home of Disneyland – one of the sponsors).

The DPA has been in business for some 30 years; this year’s Academy presents 23 workshops in eight tracks.  Two of the tracks are specifically for business: Workplace Preparedness and Workplace Recovery. 

Some of the sessions for business:

  • Communicating the Unexpected “through the chaos”
  • Maximizing Your Disaster Cost Recovery; Lessons from Joplin, MO. (“Cost recovery can last years . . .”)
  • Where Do Your Emergency Management Professional Skills Stack Up? (“Are you beginning, intermediate or advanced?”)

Other tracks include Seismic Safety, Terrorism/Active Shooter and School/University Preparedness.

Now, I would certainly attend this conference if they offered a “trade show floor only” ticket.  (That’s often the most valuable part of any conference, in my opinion!) The list of presenters – 27 of them – is impressive, and the cost is reasonable: under $250 for the two days.

Getting out of the big bucket

But the question I have for you today is . . .

What is YOUR business doing to get out of the big bucket that is NOT prepared, and into the smaller bucket – that is, the bucket of businesses that have emergency plans, have invested in emergency supplies, and practice emergency training on a regular basis?

If you think you’re still in the big bucket, there’s a lot you can do, even if you don’t own the business. For example, you can . . .

  • Find out about conferences being held in your local area and ask if someone from the company is attending. If not, ask if you can attend.
  • Sign up on your own for Community Emergency Response Team (CERT) training either with a local group or online. If you can get a whole team interested, they may put on a course just for your company!
  • Download our Emergency Plan Guide Seven-Steps poster, talk it up and post it up in the coffee room. https://emergencyplanguide.org/work/seven-steps/

Something’s going to happen one of these days.

At the risk of being too blunt, I can say that you will feel pretty dumb if you have done nothing to prepare your company to survive an emergency.  And you’ll feel even worse when you and your family discover you are out of a job.

Let’s work on creating awareness and action together. Let us know what YOU are doing this week to raise the issue of emergency preparedness at work by leaving a comment in the box!

We are ALL looking forward to what you have to say!

Virginia Nicols
Your Emergency Plan Guide team

 

 

Walkie-Talkies for Emergency Neighborhood Communications

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“I read you loud and clear.”

Walkie Talkies
Compare sizes to smartphone, lower center

Every month, on the second Wednesday at 6 p.m., our neighborhood CERT group clicks on their two-way radios and gets ready to participate in the radio drill.

The first check-in takes place at the Division level, when the Division Leader checks with 10 or so Block Captains. It’s a quick call: “Division 5 Leader calling Block Captain 5 Alpha. Do you read?” and a quick answer, “Five Alpha reads loud and clear.” Takes less than 7 minutes.

After the Block Captains check in, the Division Leaders and Special Teams (Search and Rescue, First Aid, etc.) switch to the Community Channel and participate in their own roll-call. Another 7 minutes.

What we accomplish with these radio drills is three-fold:

  1. Radios are checked to be sure they are functioning. (If someone forgets to turn the radio off, then when the next month rolls around that radio’s batteries are dead!)
  2. Everyone gets practice using the radios, the channel assignments, and the lingo. (It seems easy to say “Five Leader” or “Five Delta” but non-native English speakers, in particular, need to practice.)
  3. We get reassurance that our community is intact and participating!

Last year Southern California experienced a 5.3 quake at about 8 p.m. On that evening, CERT group participants grabbed their radios and ran outside to check how neighbors had fared. I stood there in the dark, and soon came the voice of one of my team members, “This is Cheryl, Five Charlie. Is anyone there?” (Protocol slips a bit when there’s a real emergency.)

Cheryl and I were able to discuss our block and ascertain that all was well. I then switched to the Community Channel to check in, and sure enough, other Division Leaders were doing the same thing.

The point is, this simple communications plan worked, worked well, and worked fast. No dialing, no waiting, no ringing, no busy signals, no leaving of messages. Just push to talk.

“I read you loud and clear.”

Take a look at our updated review of Walkie-Talkies.  I think you’ll find it interesting and valuable. And let me know if YOU have Walkie-Talkie stories to share. Til then, “Over and Out.”

Virginia 
Your Emergency Plan Guide Team

Emergency Training – How To Attract An Expert

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Need some ideas for planning neighborhood meetings?

Below is a list of 15 emergency training topics.

And they’re not just mine.

Expert emergency training

Get expert training for your team.

As you know, I’ve had a Google Alert set up for a while. Actually, two of them, one for “Emergency Preparedness” and one for “Disaster Recovery.” I get about 10 alerts a day about what’s happening around the country.

Most of the alerts are press releases mentioning a person who’s been hired for a new position.

But others announce trainings. Take a look at the following list that I collected in just the last two weeks!

  • Dump catches fire
  • Airport Emergency Plan
  • Snow Emergency Plan
  • Snow Emergency Route Plan
  • Test of Emergency Sirens
  • Training on Emergency Apps
  • Hospital Ground Zero for Shooter Drill
  • Committee moves toward oil disaster preparedness
  • National Hurricane Conference Announces Amateur Radio Sessions for 2014:
  • Indiana University says glitch found during test of emergency alert system has been fixed
  • Catawba Nuclear Power Plant tests terrorism
  • Local, state officials advise: Prepare for flooding
  • State, feds to create tsunami strategy guides for Calif. harbors
  • Attleboro, state emergency agencies plan to offer booklets in Braille
  • Chemical safety becomes focus of neighborhood watch

Which of these might be helpful for your community?

Track down a “guest expert” for your neighborhood group.

Prepare with a few “talking points.”

  1. Jot down a few bullet points about what you’re looking for: topic, length of presentation, where, dates available.
  2. Be ready to describe your audience: how many of them, ages and circumstances.
  3. Then get on the phone:
  • Call the Police Department or Fire Department to find out whom they would recommend.
  • Call the local Red Cross office, same question.
  • Is there a college or university in town? A strategic all to their administrative offices might lead you to your speaker.

This isn’t a complete list, by any means. But if others are getting this specialized training, why shouldn’t you?! All it takes is persistence.

Last month our group had a guest speaker on earthquakes.

Timely, too. In just the past 24 hours we’ve had three of them here in Southern California!

Preparedness is awareness. Let a good guest speaker raise the level of awareness in YOUR neighborhood.

What would be first on YOUR list if you could get an expert?  Let us know your thoughts!

Virginia Nicols
Your Emergency Plan Guide Team

And if you are having any difficulty finding that speaker, contact me and we can brainstorm together. I’ve been “programs chair” for lots of different organizations!

 

Dear Friend – Disaster Recovery Message

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(Joe sent this letter out this morning to our whole email list . . .)

10,000 lives lost in the storm-ravaged Philippines is just another wake-up call about the realities of surviving major catastrophes, on the heels of the devastating earthquake in Haiti as well as Hurricanes Sandy and Katrina.

The popular TV shows about Doomsday Preppers, extreme survival with 100-lb “bug-out bags” and building arsenals of automatic weapons to “protect your stash” are not only ridiculous fantasies, they’re actually diverting people’s attention from the actual realities of survival:

  • 1. Government cannot possibly respond to everyone in need at once following a major catastrophe. The logistic challenges are impossible to surmount and it may be days before “official help” can be mobilized.
  • 2. The first few minutes and hours of a disaster are the most critical for saving lives. YOUR BEST HOPE OF BEING RESCUED OR HELPED ARE YOUR IMMEDIATE NEIGHBORS! And you are their best hope as well. Period!
  • 3. The easiest way to prepare – together with having your own 10-day supply of Water, Food and Medicines – is to take advantage of the Free training offered on line by FEMA as well as local cities and fire departments: CERT, Community Emergency Response Team. This fabulous training is “community focused” and deals with the ordinary citizen realities of disaster situations.

The fact that we have been able to get over 40 of our neighbors trained and equipped through our city (Irvine has trained literally hundreds of people who work or live here – all for free!) has made it possible for us to organize actual teams to respond to emergencies. Our biggest concern here in California is, of course, the likelihood of major earthquakes and the probability that family members may be in various parts of the community when a quake strikes.

If you want to give yourself, your family, your neighbors and co-workers a better chance of survival in an emergency, Virginia and I urge you to look into the programs offered by your city, fire department and Red Cross. We list a number of organizations, links and tips for survival on our website: www.EmergencyPlanGuide.org. And we urge you to share this information with your family, neighbors and employers. It’s the best way we know of to protect what’s most important to you. You can simply forward this email.

P.S. If you want to help out in the Philippines, go to the Rotary.org website and make a donation to the Rotary ShelterBox program. They have stockpiles of 10-person tents & survival tools ready to be airlifted to disaster zones as well as standby volunteers. Rotary’s ShelterBox program is one of the most widely recognized and respected projects in the world.

Sincerely,

Joseph Krueger &  Virginia Nicols

Joe Krueger and Virginia Nicols

Joseph Krueger and Virginia Nicols

 

 

 

 

 

 

 

EmergencyPlanGuide.org
www.EmergencyPlanGuide.org

4790 Irvine Blvd., Suite 105
Irvine, CA 92620
JKrueger@MktgMach.com
Telephone: (949) 733-3778
Direct: (949) 733-1778
Fax: (949) 559-6993

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