Author: Volunteer

Insurance for Volcanoes

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Lava from volcano“It’s just part of living here,” one of Hawaii’s residents is quoted as saying over the weekend. He wasn’t planning to evacuate from his home, even though fissures were opening in his neighborhood and lava flows from the Kilauea eruption on Friday were approaching. “I’ve been through this a dozen times.”

As of today, though, he may be joining the nearly 2,000 people facing mandatory evacuation, not only because of fire and lava but because of dangerous gases.

If you have friends in Hawaii, or anywhere where volcanoes threaten eruption, you naturally have some important questions about protecting yourself. I had the questions – but wanted good answers. So, I started my research online . . .

l. is there such a thing as volcano insurance?

No. According to a CNN news report, “There’s no such a thing as volcano insurance or lava flow insurance.”

Yes. But the very next news item, coming from The Insurance Information Institute, https://www.iii.org/article/volcanic-eruption-coverage says the following: “Most home, renters and business insurance policies provide coverage for property loss caused by volcanic eruption when it is the result of a volcanic blast, airborne shock waves, ash, dust or lava flow. Fire or explosion resulting from volcanic eruption also is covered.”

Maybe. And a third news feature says, “It’s going to come down to your policy and your underwriter.”

Hm. So, onward . . .

2. So what MIGHT be covered?

State Farm insurance has a 2-page document about eruption coverage that feels authoritative. https://www.statefarm.com/simple-insights/residence/how-volcano-damage-is-covered-on-your-insurance  The article starts with the exact same quote that we saw above, from the Insurance Information Institute, namely . . .
“Most homeowners policies provide coverage for property loss caused by volcanic eruption when it is the result of a volcanic blast, airborne shock waves, ash, dust, or lava flow. Fire or explosion resulting from volcanic eruption also is covered.”

3. That language sounds encouraging. So what’s the problem?

First, note these two important weasel words that appear in both sources: “Most policies” and “[damage] resulting from.”
When you read “Most ” you must assume that there are some policies that do NOT cover volcanic eruption. And when you see “resulting from” you must ask, “What else could cause this damage?” That’s what brings you to the exclusions.

4. What are the exclusions?

If you’ve been subscribing to Advisories from Emergency Plan Guide for a while, you probably can provide at least some answers to this question.

Here’s more quoting: Most homeowners insurance policies do not cover damage from earthquake, land tremors, landslide, mudflow, or other earth movement regardless of whether or not the quake is caused by or causes a volcanic eruption.”

The key word here is “earth movement.” THAT seems to fall under coverage provided by earthquake insurance. Here in California it’s a totally separate policy offered by companies through the CEA – California Earthquake Authority: https://www.earthquakeauthority.com/ (There are limits on how much coverage you can purchase for the building and for personal property, and  also on what is actually covered. For example, demolition is typically NOT covered by the policy.)

And I take the sentence quoted in red above to mean further that if earth movement causes a lake to slosh over or a stream to divert onto your property, then the resulting “flood damage” would also not be covered. The typical homeowner’s policy does NOT cover flood damage. For that, you need a separate policy for flood insurance! (More on flood insurance here.)

OK, I now know more about separate earthquake insurance and flood insurance.

5. Can I get a special endorsement to my homeowners’ policy to cover volcanic eruptions?

If you live in a low-risk area, probably yes. But consider this list of states with ACTIVE volcanoes, meaning, you may NOT be in a low risk zone:

Alaska (98 known active volcanoes!)
California (21)
Hawaii (16)
Oregon (42)
Washington (16)
Wyoming

I could find no reliable info about possible costs for volcano endorsements.

6. What about damage to my landscaping, garden sheds, ditches and berms I put up to divert the lava flow, etc?

Not covered. And you won’t be reimbursed for efforts to remove lava or ash from the land afterwards.

7. What about my car?

If you have comprehensive coverage at the time of the eruption, and your car is overtaken by lava or burned up by flying cinders, it’s probably covered. And a vehicle crash that happens during or after a volcanic eruption would likely be covered just like any other crash. If you leave the car behind, and it is damaged over time by falling ash or dust, it probably WON’T be covered.

8. I rent. What about my personal possessions I had to leave behind?

Your landlord has no responsibility for damage to your personal possessions, so take as much as you can with you if you evacuate. If you have renter’s insurance, be sure take photos of your items (before and after if possible) so you can file a claim.

9. What about my lease if I have to leave my apartment or house?

Generally, your landlord must provide a “fit and habitable” place for you to live. If you can’t return to your rental because of damage, your lease will determine if you are eligible for any refund, if you have to pay any back rent, or if and how you can break the lease with no penalty. You should read your contract NOW so you are familiar with its terms. You should take those photos of your possessions now, eruption or no eruption. And if you try to cancel any long-term lease, be sure to get legal advice.

10. What else do I need to know?

Just as with flood and earthquake insurance, you must have the coverage before the disaster hits. In some cases, there’s actually a waiting period before coverage goes into effect.

A personal comment from Virginia – I’ve rented and owned and had both kinds of insuance. I’ve lived in flood country and earthquake country and climbed to the top of a smoking volcano. I even held an insurance license at one time. None of this makes me an expert on this particular subject. What I do know for sure, though, is that insurance policies by their very nature are difficult to understand. This may be a good time to review whatever policies you have so you know just what will be covered in a disaster — and what won’t be covered. Having that knowledge will make you sleep better and you’ll probably be able to negotiate better insurance coverage, too.

The more we know, the better prepared we can be!

Virginia
Your Emergency Plan Guide Team

 

Password Day – A Reminder About Identity Theft

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Scam artist

Identity theft – the fastest-growing crime in America.

Here at Emergency Plan Guide we examine a wide variety of threats to our safety and security, and certainly, identify theft belongs on our list.

Over 16 million people became victims of identity theft in 2017 – nineteen every minute!

So, on World Password Day, it’s worth taking another look at some common frauds from both sides – the scams that threaten us, and the actions we can take to avoid falling prey to them.

A scam is designed to trick or cheat you directly to get your money. When identity theft is involved, the criminal takes your identity to sell the information to a third party or to steal money in other ways, often after a delay.

Who gets scammed?

Most of us know that older people are targeted more than other groups. Most of us don’t know, however, that it’s Millennials who have the highest ratio of actually becoming victims!

The June 2018 issue of Consumer Reports takes a look at victims not by demographics (age, income, etc.) but by personality type. Here are some excerpts from their article that I found valuable.

  • Eager for bargains – These victims are people who willingly open and read emails and snail mail that advertises investments, contests and drawings, special time-limited discounts, even a message or an envelope stamped “You’re a winner!”
    Does this sound familiar? The danger is, every time you respond in any way, you will be identified as potential prey and you are likely to get follow-up letters, phone calls, etc.
  • Susceptible to persuasion – You may get a fund-raising phone call from a veteran’s group or a fire fighter or other special group with an emotional appeal. They ask for and get your personal information along with your donation. Phishing emails work this way, too. You are “persuaded” by well-designed emails that the message requesting your response is coming from a legitimate source – your bank or credit card company or even someone in your own company. A study from the internet security firm F-Secure reports that more than one-third of all security incidents start with phishing emails or attachments sent to company employees.
    Again, their goal is identity theft — stealing your personal information which may include passwords and/or login sequences.
  • Make an immediate decision out of fear or greed – Are you a person who can make a spontaneous purchase without doing any real research about where the offer is coming from, without reading “the fine print” of the contract, etc.?
    I’ve never gotten the famous “grandmother” call (“Grandma, I’ve been in an accident and I need your help!”) — UPDATE as of 10.2019. Yes, I have received this call! Moreover, TODAY I have received 2 separate phone calls from the “Criminal Division of the IRS!” (Slightly different messages, one female voice and one male voice.) This IRS scam has been around since 2016 but apparently is still going strong.
    And I have also been shocked a couple of times by a wildly blinking pop-up on my computer with a message that reads something like — WARNING YOUR COMPUTER IS COMPROMISED CALL IMMEDIATELY FOR TECHNICAL HELP!
    I get the same kind of message by phone, too. “This is the technical department. We can see that your computer is having problems.”

These scams are designed to frighten you into giving out your personal details and your credit card account information.

Ransomware is a variation on the theme of fear. It is malicious software that takes control of your computer, encrypting your files and blocking your access to access them. The thieves tell you to pay a “ransom” in order for the lock on your files to be removed. You can be infected by clicking on links in emails or social media messages or by clicking on links in compromised ads (apparently often those ads that stream video).

With all this danger out there, what can we do?

Recommendations for basic protection against identity theft.

I hope some of this is familiar to you!

On the phone – Don’t answer calls from numbers you don’t recognize. A legitimate caller will leave a message so you can do your research before you call back. If you are called by the IRS or by a computer “technician” or someone announcing you have just won some sort of prize, just hang up.

On the cellphone .–.Same as above, but in addition, if you click on a link in the text of an email or text, the scammer may be able to install malware that can collect personal info from your phone!

On the computer —

(1) Even if a message comes from what looks like a friend, stop before you click on a link or download a document. Check the “from” portion of the email. You may see the name of a friend or colleague, but a closer look at the domain will reveal a completely unknown or a foreign mail service.

(2) Disable pop-up advertising so you don’t accidentally click on a dangerous link.

(3) Keep your operating system and browser software updated.

(4) Back up your files so if you are truly the victim of malware or ransomware attack you will be able to restore your files.

(5) Install good antivirus software and keep it updated.

Which brings us back to celebrating World Password Day!

Take the time TODAY to examine your passwords.

Once again, I  hope this is review for you!  But if not, you can start making some changes today to protect yourself from identity theft.

Use different passwords!

Make sure you aren’t using the same password for more than one account. 60% of people make this foolish mistake – if hackers get ONE of your accounts, they will then have access to others! By the way, here’s a list of the most common passwords, from Keeper Security:

1. 12345610. 98765432119. 555555
2. 12345678911. qwertyuiop20. 3rjs1la7qe
3. qwerty12. mynoob21. google
4. 1234567813. 12332122. 1q2w3e4r5t
5. 11111114. 66666623. 123qwe
6. 123456789015. 18atcskd2w24. zxcvbnm
7. 123456716. 777777725. 1q2w3e
8. password17. 1q2w3e4r 
9. 12312318. 654321 

Note #1. If you’re creating websites, don’t use “admin” as your password!

Note #2. If you are happily installing smart home management devices – voice-activated or smart-phone activated cameras and temperature controls, security systems, etc. – think through the passwords you’re using there, too.

Change out OLD passwords.

Change one today! Many older passwords are probably too simple and easy to guess. Many experts recommend a password made up of at least 16 digits including capital and lower case letters, numbers and symbols.

Read below for a resource to help you come up with longer, stronger passwords.

Add a second layer of security.

Add “multi-factor authentication” to your favorite email, bank or social media apps and websites. This adds a second step to your login – it may be a fingerprint scan on your phone, or a request for a PIN that is sent to your phone for one-time access to your computer account.

Make a plan for tracking your passwords.

One way to keep track of your passwords is simply to write them down. It may be slow, and you’ll have to look them up regularly, but it’s a tried and true and reliable method (as long as you protect your list from fire, flood and theft!)

I own the book shown. I selected it because its pages were large enough actually write in, unlike many of the “notebooks” you’ll find advertised for this same purpose. And it doesn’t advertise “SECRET PASSWORDS” on the cover! Click on the image and you can go to Amazon to check prices and other options.

Find out more about digital security.

There are hundreds of articles and books available on the topic of passwords and identify theft. You can find instructions for creating strong passwords that are easy for you to remember but difficult for anyone else to figure out.

A side note. You may want a way for someone else to get into your accounts if you have been incapacitated. Think about that . . .!

Use a password manager.

Many password products are available, at costs that range from free (simple versions for just one device) to several dollars a month (multiple devices, syncing, etc.) These managers store all your passwords safely, automatically “remember” them so that sign-ins are automated, and some even have a “legacy feature” so someone can inherit your passwords. In any case, you only have to remember the one, master password.

A recent article by PC Magazine compares the top dozen paid password manager products and gives its recommendation for free products, too. https://www.pcmag.com/article2/0,2817,2407168,00.asp

Amazon offers a free download for two of the free popular password managers mentioned in the PC Magazine article: Roboform and LastPass, images shown below. Click and you will go directly there. (Review carefully to be sure you’re getting all you need. You may find that a premium version will suit you better.)

Get and use the best anti-virus programs.

Over the years we have used a number of anti-virus products. For the last 7 years or so we have been using Avast – first the free, and now the Premier version. The company has provided good service in a couple of what I will call “sticky” situations and we feel more secure having them on our side.

I checked costs today and you can save quite a lot of money by buying through Amazon. (We are Associates.) Click on the image for current prices. Be sure to understand exactly which version of the product you are getting, for how many computers and for how long. It’s easy to mis-read the advertising (even though it’s perfectly clearly laid out!).

Disclaimer – This Advisory is not necessarily all you need to improve your security and avoid identity theft. But, it’s a start. If any of the stories or recommendations sound like they might fit you or family members, take the time to find out more about how to protect yourself.

Maintaining password security is an ongoing project. Might as well establish good habits NOW — so you can celebrate next year!

Virginia
Your Emergency Plan Guide Team

CERT – The Good and the Bad

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If you’ve been following our Advisories for a while, you know that we base a lot of our preparedness activities on CERT principles.

Nicols with Honor Guard

In good company!

We took the CERT training in 2001 — more than 15 years ago! We continue to support the local team. The image shows me at a CERT Appreciation  Breakfast last weekend. I’m there with the Police Explorer honor guard.  (Had to get up close to those outstanding young people!)

What is CERT?

CERT, of course, stands for Community Emergency Response Team. It’s a training program that fits under the umbrella of Citizen Corps. The Corps is a Federal Program started after 9/11 to help citizens get involved in protecting their neighborhoods.

(I looked it up: Citizen Corps manages six programs — CERT, Fire Corps, National Neighborhood Watch, Medical Reserve Corps, Volunteers in Police Service and the Corporation for National and Community Service. All these fall under the umbrella of the Federal Emergency Management Agency, FEMA.)

According to the CERT website, its purpose is to “educate people about disaster preparedness and train them in basic disaster response skills, such as fire safety, light search and rescue, and disaster medical operations.” To see the whole detailed description, plus a few photos, head to the official site: https://www.ready.gov/community-emergency-response-team

The great thing about CERT

The training is standardized across the country.It is usually offered FREE OF CHARGE by coordinators from your city’s administration, local fire department and/or local police department.

CERT Training session

Training session – note “Buddies”

If you want to understand what would happen to your community in an emergency, I urge you to get this training! 

  • It’s fun, sometimes challenging, always well done. (Trainers are certified.)
  • You’ll make new friends of people you never would come into contact with otherwise.
  • You’ll review some first aid basics you learned way back when. Plus you will get a lot of new info like how to use radio technology and be ready for an active shooter. Follow-up programs let you practice using equipment like flares and fire extinguishers.
  • Your understanding of the role of First Responders will change.
  • And you’ll come out with some basic emergency preparedness gear: backpack or duffel bag, gloves, flashlight, face mask, etc.

CERT outreach

Earthquake outreach to the community

And after the training, CERT members can be activated to serve.

We’ve promoted our city’s program, and participated every year in one or the other of the ongoing trainings they put on. Along the way we’ve been called up by the police department to help at events like these:

  • Volunteers were requested at 11:30 pm to help with searches for lost citizens. (Both times, the lost person was older and suffered from some sort of dementia. Both times, the lost person was found, but only after he had spent the night outdoors, who knows where . . .)
  • We provided support to various city-sponsored community events, like fairs and races – staffing booths, directing traffic, etc.
  • CERT members did a door-to-door distribution of flyers to promote an anti-crime initiative. We also helped residents prepare for a possible weather event.

Every time we show up, we see some of our classmates!

Drill

Joe waiting for his assignment at a recent drill (before it started raining)

In this past year of significant disasters, other CERT members around the country have performed a variety of services. Some staffed HAM radio stations, others worked in emergency shelters. CERT members acted as wildfire spotters. Others supported community programs like installing smoke alarms, and helping manage pets during evacuations.

Where CERT is weak

All CERT trained individuals come out a lot more confident and a lot more knowledgeable.  They are ready to provide support to First Responders in emergencies.

Problem #1: After the training people go right back into a neighborhood where most of the others are still unaware and unprepared!

That training could be spread to more people in the neighborhood – but in most cases it is simply squandered.

Now that our city has nearly 2,000 graduates, they are trying to build a stronger community network of CERT grads. But they have run into a major problem that has plagued the effort for years.

Problem #2: The city, due to “privacy concerns,” is unable to share names and addresses of the people who have received the training!

This puts the burden of organizing a local neighborhood group on a single person or family.

What our neighborhood has done with CERT

We have been able to overcome this in our own local neighborhood, as you know. For years we promoted the class, month after month. Eventually we built up a core group of around 30 CERT graduates who were then able to attract even more neighbors – with or without formal CERT training — to join in our local neighborhood emergency response group.

How we built that neighborhood team is, of course, the story I’ve told in my Disaster Survival Series, just published. Our group’s success was based on CERT, our Homeowner Association’s support, and a lot of determined and committed people. I’ve documented all the steps we’ve taken in building the group.

Looking to promote more resilience in your OWN neighborhood?

There are probably a half-dozen or even more good training programs that would benefit your neighbors and could be molded into a neighborhood or group training program.

CERT has worked for us because it is free, nationally certified and recognized by property owners and the media. It is non-profit and is supported by our local First Responder community.

I recommend you find out more about CERT availability from your city’s Office of Emergency Management (maybe called the Department of Emergency Management, or Emergency Management Office). It’s possible only a couple of classes will be held each year, but in some communities there will be more. Find out! (If you can’t get training in your town, you can get some of the basics online. )

This is one tax-payer supported program that really pays off.

Virginia
Your Emergency Plan Guide team

We have taken the CERT ball and run with it because, unlike some of the alarmist survivalist factions, we don’t want to be totally on our own in a disaster! We want friendly and prepared neighbors all around!

 

Travel safely by RV

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RV camping

Summer’s coming! Are you planning a vacation that includes travel by RV?

(If that would NEVER be in your plans, keep reading anyway. You may get some hints for other people you know and care about!)

In this article, I’m defining RV as including motor homes, 5th wheels, trailers or pop-ups. Our emphasis is on being prepared for emergencies, no matter what your rig!

Disclaimer: Joe and I aren’t RV vagabonds but we have driven across the country and back a couple of times in a 32 ft. Fleetwood, towing a car trailer. That doesn’t make us experts, but at least I’m writing with the benefit of some experience, plus a lot of story-telling friends and online research.

Getting started by being prepared as a driver

As you might expect, RVs get into accidents because they are big, have big blind spots, aren’t as maneuverable as a car, and are sometimes driven by inexperienced and elderly drivers.

Moreover, when an RV does get into trouble, it can cause a LOT of damage.

That being said, it turns out that fatality rates for RVs are less than half the rate of auto accidents. Still, with over 75,000 accidents a year, if you are planning an RV trip, be sure to get some real practice behind the wheel before you set out!

(Joe and I have taken hours and hours of driver training as members of a sports car club. Can’t express how valuable it has been over the years! A class may cost $100 but when you compare that to the cost of an accident . . .!)

Loading your RV

It just makes sense that you organize your RV so that the load is equally distributed or, if it’s a trailer, that heavier items are in front and not in back. Note: if you’ll have water at your destination, wait to get there before filling your tank completely. No use driving with that extra weight or with water sloshing around!

Check with other drivers with the same set-up (same type and size of towed vehicle, same kind of car or truck doing the towing) to see what they recommend. You can always hang out at an RV sales lot or visit a nearby campground to find friendly people to talk to!

Resource: As for what to pack, you’ll find some excellent and very comprehensive lists at http://www.rvforum.net.

The biggest risk for your RV — Fire!

Fire is usually caused by overheating in the engine compartment, wheel bearings and tires, battery compartment, propane system or refrigerator or by having something catch fire (curtain, paper towels, etc.) while you are cooking.

And as one RV blogger says, “Everything in an RV is an accelerant!” (We know from personal experience that older trailers and mobile homes burn to the ground in less than 10 minutes.)

Four recommendations for safety

1-Stop and check your entire rig on a regular basis.

Before you start, within 20 minutes of taking off, at every rest stop, when you get gas, etc. Walk all around, check the hitch, eyeball the tires and undercarriage, test to see that latches are secure, look for leaks, etc. You will likely be able to spot and smell leaks or friction before flames burst out! If you own a diesel pusher, you may want to investigate installing an engine fire suppression system.

2-Install smoke detectors.

If you’ve read our earlier Advisories about smoke alarms, you know there are a couple of types. One type (ionization) is activated when smoke gets into the detector and blocks the electrical current. The other type (photoelectric) activates when smoke blocks light receptors. Whichever type you have, it is likely to go off more frequently in the confined space of your RV, so be sure to have plenty of ventilation when you are cooking. (Use the exhaust fan!)

Two leading brands of smoke detector are Kidde and First Alert. We have used both. For your RV, you’ll want battery-operated models (not hardwired). Here are some examples. Click on the images to go to Amazon where you can look at a number of models.


3-Install a carbon monoxide detector.

Your RV will likely use propane for cooking and heating, and you’ll have a gas generator. Anytime there is an open flame, carbon monoxide is being released.

In November, 2017, 2 people were found dead of carbon monoxide poisoning in a mobile home in Hays, Kansas. They had left their generator running overnight . . .

Here’s an example of a well-regarded carbon monoxide alarm from First Alert.

You can also get combination alarms that warn of both smoke AND carbon monoxide, like this one, also from First Alert.

4-Install fire extinguishers.

Plural! If a fire starts, get people to safety immediately. Then, you can attempt to control the fire if possible. Have an extinguisher in the driver’s area, one in the bedroom and one in the kitchen area so you’ll be able to react immediately to a threat.

Because space is limited, and because we know that shelves are often crammed full, INSTALL your extinguishers so they are visible and will be where you reach for them in case of an accident!

We recommend two types.

First, consider aerosol extinguishers. They are easy to pack and work instantly and instinctively. I’d want several, and I’d prefer the comprehensive A,B and C models. Also, be sure the one you buy is allowed in your state.

Here’s an example. It comes in a 2-pack with brackets for mounting:

Second, get a larger extinguisher of the traditional type that you’re probably familiar with. Yes, it’s heavier, but also has more fire-extinguishing power. We own several similar to the one below, of different sizes – 2.5 lbs., 5 lbs., 7 lbs.


And the extinguisher below comes in a 4-pack – one or two for your RV, the other two for your home!

A few other safety tips for vacation travel by RV.

• Get in the habit of locking your RV or trailer every time you leave it – whether that’s on the street in front of your home, or in the national park. Close the curtains. Discourage the casual thief or mischief maker.
• Invest in a trailer hitch lock. Serious thieves have been known to hitch up and pull away homes that didn’t belong to them!
• While we’re on hitches, practice so you can unhitch your rig quickly to move your car away from it in case of a fire or other emergency.
• Be sure everyone in the family knows how to open the door (some door and screen latches are complicated!) and how to close the propane valves and unhook the electricity.
• As always, keep your gas tank half full so you have more options in case of something unexpected happening.

Final suggestion: Consider your vacation travel and camping as practice for sheltering in place.

In a disaster, you may want to use your personal RV as a bug-out vehicle, or as a temporary home if your house has been damaged. Assume you would have no hook-ups. You can pick a day or two on your trip to “camp dry” as a test for what might happen in a real emergency.

The dry run exercise will be challenging! You can test all your gear (lanterns, generator, whatever) and you will learn things you maybe never knew. (On our first dry run, we discovered that the gray water and the clean water spigots under the RV were reversed . . .!)

You can make it fun!

All this makes me want to plan another trip myself.

Virginia
Your Emergency Plan Guide Team

 

Property Managers Responsibility for Emergency Preparedness

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Neighbors getting answers

Neighbors getting important safety answers.

How does your Property Management Company Stack Up When it Comes to Emergency Preparedness?

Do you live in an apartment complex, a mobilehome park, a condo complex, a retirement community, a gated community, or any kind of community with a Home Owners’ Association?

Does your community have a property manager hired by the owner or by the Association?

Or maybe you yourself are a property owner, doing your own managing?

No matter the exact ownership circumstances, it is important to

Include a property manager in your emergency preparedness planning!

Two important outcomes are possible.

  1. You could uncover that you have been making unfounded assumptions about the role and capabilities of the manager to protect residents in an emergency.
  2. Your investigation and follow-up discussions may allow you to improve emergency response for all your neighbors1

Emergency Plan Guide is not a professional property management company, of course, but we have owned rental property, lived under property managers and served on various boards and homeowners’ associations making decisions about most of the topics that follow.

And of course we do not know where you live as you are reading this, so we can’t know the regulations that apply in your state and city.

Still, we understand basic management responsibilities and can pose general questions that EVERY one should be able to answer!

Disaster survival questions for tenants, owners and managers.

Personal experiences give us a place to get started with questions. If you have ever lived in a property with a property manager, consider these:

  1. When you moved in, did you get a list of emergency procedures for the building or for the community? For example, did you receive a map showing the buildings and/or homes (including their addresses), location of fire extinguishers or hydrants, list of local emergency contacts including who to call after-hours, information about evacuation routes, etc.?
  2. Is there any specific info on disaster planning for people with disabilities? Older people with mobility challenges? How about planning for pets?
  3. Has that emergency information been updated regularly?
  4. Do you know where to find the most recent copy of emergency procedures?
  5. Has the community ever practiced an emergency drill or evacuation?
  6. Do you know the location of all the exits from the property? If they are habitually kept locked, do you know who would open them in an emergency?
  7. If you are on the second floor, or higher, do you have an emergency ladder? Are you allowed to practice evacuating?

Multi-story buildings have particular emergency preparedness issues. If you haven’t lived in a multi-story building, you surely know someone who does. Be sure they are asking questions like these . . .

  1. Have you been told/shown where all the stairs are? Do stairs lead up to the roof as well as down to the street? Are doors in stairwells locked?
  2. Do you know where fire alarms and fire extinguishers are located in or outside the building? (We assume you have a fire extinguisher inside your own dwelling.)
  3. Do you know what happens when the fire alarm goes off? For example, what does the elevator do? What happens to interior doors, if anything?
  4. Do you know what happens when power goes out? Again, what happens to elevators, doors, gates?
  5. Are all dwelling units on all floors protected with a sprinkler system?

The 22017 Grenfell Tower fire in London – in which 71 people died — raised the question of sprinklers. And more recently a fire in the Trump Tower in New York – in which 1 person died and 6 firefighters were injured – revealed that its upper floors (exclusive residential apartments) also did not have sprinklers. Moreover, the apartment where the one victim died did not have a working smoke alarm.

Every property manager should be able to answer these questions:

  1. Who makes the decision that there is an emergency? If the manager isn’t available, who makes it?
  2. How are residents alerted or notified about a weather emergency? Can they be notified if power is out?
  3. After a disaster, does the management company maintain a website where updates could be obtained?
  4. What procedures are in place for ongoing communications if the emergency lasts for hours or days? (For ex., a widespread health emergency requiring closure of the pool and clubhouse.)
  5. How would the community fare in a longer-term emergency? What about rent payments, trash collection, security? What about management personnel?
  6. Does the management company store any kind of emergency supplies? How are they rotated, inspected, etc.? Who has a key? How would supplies be distributed?

How to use these emergency preparedness questions.

  • As someone concerned with emergency planning, you can use this list to be sure you haven’t made any assumptions about your community that turn out to be incorrect. In some cases you may be able to come up with alternatives to what look like problems.
  • As a member of a community preparedness group, you can use this list to suggest improvements to your neighbors and to your management company.
  • As a member of an HOA Board, you can use this list to help your group identify and hire the best possible management company for your property!

Again, every community is different, so there is no one-size-fits-all management standard. But property managers play an important role in emergency planning and, in particular, in responding to an emergency. Whether they are prepared or not, people will turn to them for answers.

You may be able to reassure residents and management alike by making sure common questions get answered well before a disaster happens.

Follow through with your own property manager, and share with others who live in communities with managers. This is essential info.

Virginia
Your Emergency Plan Guide team

Addendum: It seems that most property management contracts do NOT include requirements for protecting residents. (I conducted an informal survey online with a group of professionals and received a couple dozen responses.) Nevertheless, as more attention is paid to disaster prevention and emergency response planning, the concept of a “standard of care” needs to be considered. In this case, if most professional management companies in your area are incorporating emergency preparedness education and practices into their services – or at least adding in a budget line item for it — the few that ignore it will stand out as not being up to standard. This could have a legal impact. Certainly, it should have an impact on the company’s ability to win business.

Radio Communications in an Emergency

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Anxiety

“I can’t reach her!”

In a major disaster, the chances are your telephones won’t work.

  • Handheld home phones (“rove-a-phones”) depend on electricity for power. If you experience an outage, your house phones may not work at all.
  • Old style land lines messages may go through when a home phone doesn’t work. But they have to go through a central office before getting distributed to another connection.  An earthquake or storm may cause lines to break or that local office to be damaged.
  • Cell phones “broadcast” your voice or data to antennas that are connected through a network of computers and then are re-broadcast from other antennas to the recipient’s location.  Even if you have a strong battery, if the antennas are damaged or the computers inoperative, cell phones won’t work.

The problem for everyone, no matter WHAT kind of phone . . .

System overload!

With everybody on a network trying to get through at once, the circuits (which typically can only handle about 10% of the total subscribers at best) will be overloaded and calls won’t go through . . . especially local point-to-point calls within the affected area. Remember these examples where service was shut down because of overload — people calling to check on each other, to share video, etc.?

  • Boston Marathon
  • Superbowl
  • Earthquake in SF Bay area
  • Mass shooting in Las Vegas

Naturally, you might ask, “Why not add more capacity to the system?”

Building more towers and more switching stations could make it possible for more traffic to be carried in an emergency. But since emergencies by their very nature are unpredictable, it would be impossible to know WHERE to put all this extra equipment. Even if it were installed, the overcapacity would then sit idle probably 364 days a year until it were needed.

So, massive infrastructure upgrades are not likely to happen!

What are our options?

If you personally are caught in an emergency  at home, check to see if you have (1) cell service, (2) home service and/or (3) hardwired landline.

If you do have cell service, keep in mind . . .

  • Calling locally may be difficult or impossible. Call outside your local area — for example, making a long-distance call to your out-of-town contact may work.
  • Use email and text — they require less bandwidth than voice and may get through.
  • Register and use the Red Cross Safe and Well app so family members can check there, instead of trying to reach you by phone.

Note: If you don’t have your cell phone, or it’s damaged, or the batteries have died, you will need to have memorized a few important phone numbers or be able to put your hands on a written list!

Now, if you are on the planning committee for a big event, you’ll want to find out more about temporary solutions like these:

  • A wireless network —  can be installed in a matter of hours, saving event organizers time and money on the overall cost of the project.
  • Mobile cell towers on wheels or light trucks, along with specialty antennas — boost network traffic capacity.
  • Low altitude airborne platforms hovering over an emergency (imagine a tethered helium balloon or a drone) — easily extend a communications network over a difficult terrain or dangerous location.

As for First Responders, in 2017 AT&T won a 25-year contract from FirstNet to build and run a broadband network that will cater to first responders including police officers, firefighters, and emergency medical services in all 50 states. More about this as we learn it!

Another option for keeping in touch locally — walkie-talkies.

When all phones are down, maybe for an extended period, you’ll want to consider walkie-talkies, or hand-held radios.

They are an inexpensive and practical way to communicate within a neighborhood between family members, emergency team members, etc. While their range is limited to a mile or less for most inexpensive units, that is usually sufficient for communicating within a neighborhood.  After all, since the frequencies are public, you really don’t want to be receiving other communities’ conversations in the middle of your activities.

Why are walkie-talkies able to communicate when telephones can’t? Simple. These two-way radios are self-contained, providing their own power from rechargeable or replaceable batteries. They broadcast directly, point-to-point on the Family Radio Service (FRS) and General Mobile Radio Service (GMRS) assigned frequencies without the need to go through any central office or computer.

Action Item:  What are the chances your neighborhood could be hit by a storm? What about your workplace? Could you could be trapped? Consider keeping a walkie-talkie in each room of the house or office so that you could communicate with rescuers on a pre-arranged radio frequency.

There’s much more here at Emergency Plan Guide on the subject of communication and the discipline of emergency response team volunteers in using the different radio frequencies. Check out the links below, and consider picking up a pair of walkie-talkies for practice. You can get basic ones starting at around $20 a pair. We use ours in emergencies, but also when we’re camping, at conventions or the fair, and certainly at big entertainment events. They are an alternative to your cellphone that you may never have really thought about.

Joe
Your Emergency Plan Guide Team

If radio communications are of interest to you, you may want to review these Advisories:

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April – Who’s the Fool?

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Girl embarrassed

Embarrassed???

British Columbia recently completed a poll to gauge the extent of personal preparedness throughout the province.

Now you may not live in BC, or even in Canada. But Canada’s history of developing a culture of preparedness pretty much mirrors ours in the U.S., with some of the same ups and downs.

And Canada has experienced many of the same kinds of disasters: floods, fires and terrorist attacks.

So, their surveys are worth looking at.

Unfortunately, this survey led me to this “April Fools Day” theme.

Pretend these are answers YOU are giving to survey questions.

“Sure, I know the threats we face.”

The British Columbians identified their top hazards as earthquakes, wildfires, extended power outages and severe weather. And they distinguished between these based on where they lived: residents living in Vancouver and on Vancouver Island (on the coast) listed tsunamis and earthquakes as hazards; people living in the interior and the north cited wildfires and floods.

So far, so good. But let’s take a closer look in the mirror.

Take me as an example. Here in Southern California even I think first about the risk of earthquake. But as we have reported repeatedly, the most LIKELY emergency is power outage. (Already 3 this year.) Second could be a railroad car accident, since tracks run right behind our neighborhood. Third, a gas line break since there is major construction planned right across the street!

Drive just 2 miles east, and you’ll be in a wildfire area and you’ll face the possibility of flash flooding – even though we get less than 15 inches of rain a year!

Turn around and head 5 miles west, and the list of hazards changes again. First, you’ll be in a liquefaction zone, so if the earthquake hits, damage will be different, and greater. Second, you’d be within the reach of a tsunami.

The point of all this? A simple answer may be TOO simple. You may be fooling yourself if you think your first fast answers are sufficient.

“I know who will be there to help out.”

Most people make some poor assumptions, here, because they are used to one-off emergencies, where police and fire respond, often within minutes.

In a major emergency, First Responders will NOT be able to come by to give you a hand! They will be stretched out serving the entire community – often, with fewer than a half dozen First Responders per 1,000 residents!

In a real disaster, it will take hours, maybe days, for the first wave of organized assistance to arrive. Then, it will take days and maybe weeks for real support — food, water, utility repair crews, etc. – to show up. Yes, Puerto Rico breaks all records for non-response in the U.S. But some people in Texas and Florida are still in short-term housing. . .

The correct answer to the question of assistance is actually two-fold. First YOU are responsible for helping yourself. Second, you and your neighbors may be able to help each other.

And that takes planning in advance!

“Of course I’ve got a personal emergency plan.”

In the Canadian survey, 54% of respondents said they had an emergency plan. . . but only 13% said it was complete. Most households had emergency supplies for up to 3 days, but often with some important items still missing. As for emergency kits in the car, at work, or for evacuation, only about 30% had them.

When it came to insurance for the likely hazards (flood, earthquake) only about half the Canadian respondents had any.

How well do you compare?

“I admit I’m not fully prepared. You wanna know why not?”

The Canadians said they weren’t prepared because of “personal laziness” and “apathy.” And before we point derisively at the Canadians, let’s look at the reasons Americans give for not being prepared. (Thanks to Lucas Gregson for some of these.) Do any apply to you?

• There’s no real threat of the world ending. Maybe not, but what about “minor” disasters, like being laid off your job? Construction that tears up your street? A wreck that takes down the power grid? It doesn’t take total annihilation to mess up your plans for life.
Too complicated — I can’t prepare for everything. I’ll just deal with it when it comes. Hm. Well, a 72-hour survival kit will address the majority of issues that you’ll encounter. Kits will give family members a chance, too.
I have faith in the government. Talk about April Fool!
My sister is prepared; we’ll just go there. What if the disaster hits her, too? How will you get there if roads are impassible? And how welcome will you really be?
I was a boy scout (alternative: I was in the military). I know how to survive. Starting from scratch, with no tool or supplies? And what about your family if something happens to take you out of the picture?
I don’t want to be one of those weirdo preppers. Well, you probably buy insurance. Does that make you a weirdo home or car owner? Same concept . . .!

“I’d find it easier to build a survival kit if . . .”

These answers come from the Canadians and from my neighbors, over the years.

If I knew how to get started.. That’s why we publish so many lists! Survival kit items, step-by-step preparation for a hurricane, etc. If you haven’t yet found a list that works for you, I think that may lead back to the first excuse above, that is, “personal laziness.”
If I had money to spare. No one has all the cash available for an instant, complete survival set-up. But everyone can add one or two survival items to the stash every month. Start slow – just start!

“What would really get me started on disaster preparedness would be . . .”

• If I had experienced a disaster myself.

Do you detect the problem here?!?  (We do regularly start our meetings by hoping for just a small earthquake!)

OK, back to April Fools’ Day.

Wikipedia defines it this way: “ . . . an annual celebration commemorated on April 1 by playing practical jokes and spreading hoaxes. The jokes and their victims are called April fools.”

This Advisory shares some long-standing hoaxes — not to mention some delusions — about the topic of preparedness. Most aren’t really jokes, although I tried to give them a touch of humor. The problem? You could be a victim of any of them!

I hope you’ll treat this seriously so you don’t become one of those April fools.

Virginia
Your Emergency Plan Guide Team

P.S. We regularly involve members of our HOA in discussions like this one. Here’s a true story about emergency supplies from about 6 months ago:

“Raise your hand if you have emergency water supplies at home.”  (Just about everyone raises their hand.)

“Raise your hand if you would be willing to share your water with a neighbor who runs out.” (Every hand goes down.)

Makes you think, eh?

 

Urban Survival Tools

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Wilderness survival is still — and always — a hot topic. But according to the most recent census, only 14 percent of Americans live outside a metropolitan area — 86 percent of us look to a metro area for jobs, activities and amenities. So when it comes to disaster preparedness, we need urban survival skills!

storm damage

A safe room anywhere?

As far as I can tell, urban or suburban survival translates directly into being prepared to shelter in place.

Let’s take another look at some of the requirements for being able to effectively shelter in place.

First choice for a great place to shelter — a safe room

Even in an urban setting, you may be able to construct a traditional safe room inside your house. If you are in full construction or upgrade mode, you would build your room to code and include safety and comfort features.  You might even go to the effort to make the room unobtrusive or even invisible, with a hidden door.

If you live in an apartment, though, choices are different. For you, the best idea would probably be to turn an existing room or an interior walk-in closet (big enough for everyone)  into a strengthened room that could better withstand a storm or even an incursion by bad people.

In either case, designing and creating a special room would take money — probably anywhere from $1,000 (VERY low end) to as much as $10,000.Whatever your budget, and whatever the home you’re starting with, here are 5 major areas to focus on.

1. Door and walls: reinforced steel door frame, exterior-style reinforced door that opens INWARD, and heavy-duty deadbolt locks. Get the best you can afford that won’t totally overwhelm the space or stick out like a sore thumb. Whatever you do, be sure to secure hinges with 3-inch screws and use 3 inch screws on the strike plate of your lock, too. Here’s an example of a deadbolt lock highly rated by Consumer Reports. The lock is expensive — over $100 — but as Consumer Reports points out, it’s probably not more than your insurance deductible.


Paint the door and trim to match the rest of the house. You may even want to consider a hidden door; take a look at this model, built by the well-known Murphy bed company:

As for walls, they can be reinforced by pouring concrete into the spaces between the studs, or adding a layer of kevlar or steel sheeting and then covering it with drywall.

2. Windows are difficult to reinforce, so plan a safe room with NO windows.

3. Water and sanitation: It would be great if you had a bathroom built in. If not, store water and get a camping potty, realizing you’ll have to empty it at some point. I’m a big believer in 5-gallon buckets for a variety of uses. Here’s one that serves as a portable toilet. (If you already have a bucket, you can probably get an attachable toilet seat for about $10.)

4. Ventilation: If your room is too tight, you won’t be able to breathe. Figure out appropriate ventilation (not requiring fans — remember, the power will be off).

5. Food and other emergency supplies: Your room is a good place to store your emergency supplies — food, emergency radio, lights, first aid, warm clothing, tools, etc. Don’t forget your prescription medicines.

Interested in more about safe rooms? FEMA has produced some very detailed plans, suitable for a professional builder. (Start your search here.)  And Wikihow’s article about building a safe room, here, is a good overview.

In the aftermath of the storm

Assume the storm is over, you and your family are safe, but your home or building has been partly damaged. What might you need in order to make sure it’s habitable for a while, since you have no place else to go?

1, Basic hand tools and construction supplies

If the power is out, power tools are out, too. You’ll need battery operated tools to start — and you’ll soon be down to hand tools. You probably have some of the following tools at home now, or can get them locally. Just be sure to have them BEFORE the disaster threatens. Your local hardware stores will sell out immediately.

And as you shop, consider quality. Poor quality tools are dangerous and ineffective.

This is a simple starter list. The more skill or experience you have, the more you’ll want to add.

With a good hammer, saw and/or hacksaw, and pry bar you can remove debris. I have used tools like these many times, and as a non-professional I’ve found that the right weight and size is really important. Too heavy, you just can’t wield the tool for very long.  Too light, it won’t do the job. Below, you’ll see some examples along with my comments.

  • Hammer 16 oz one piece flat for ripping. We’ve all used hammers, but the standard home hammer has a rounded head (so it doesn’t damage the wood) and a rounded claw (for pulling out nails). If you build a lot, your home hammer probably has a wooden or a rubberized handle to lessen the vibration. If you’re not really into tools, you may have a short handled hammer or tack hammer that you use to hang pictures. But for emergency use you need something different — something  TOUGH and HEAVY enough to rip apart debris. This one looks great, and isn’t expensive. (Click on the image to get current prices.)

  • These days we don’t use hand saws much, since everybody has a power saw. However, in an emergency your power tools will be useless. You’ll need a traditional, all purpose saw. This Stanley version is only 18 inches long, not as long as a carpenter’s serious wood-cutting saw, but I think it would be just right for in-close work.

 

  • Use leverage instead of your own muscle power!  Again, the right length and weight of a prybar is important. We have several prybars in our shed, from 12 in. long up to 30 in. (and one giant one for rescue). I find that a 24 inch bar is carryable, packable, and still long enough so you can apply the pressure you need.
  • You will definitely want a tarp and tape to keep out the weather. This tarp is big enough but not too big, and it’s not too thick, either. (The heaviest quality might work fine for a semi-permanent install, but in our experience is just too difficult to work with in a temporary emergency situation.) As for duct tape, I just assume you already have some!  (Again, click on the image below to see full details and price for this tarp, and to compare to others.)

Store these materials where you’ll be able to get to them when the storm is over.

2. Specialty tools for dealing with debris

Work gloves – get the right size!  These gloves, for example, come in six different sizes; they have a wrist adjustment, leather palms for a good grip, etc. Actually, Joe and I  have two pairs of gloves each in our Survival Kits, to start with.

3. Dealing with metal

Not everything can be disassembled by force. In an urban setting you may need to open metal cabinets, remove fallen ceiling ductwork, get into utility closets, etc.. To do this, you’ll need to unscrew, unlock or cut wire or metal. (A pair of safety goggles is a good idea, here.)

A very good multi-tool can be easily stored and can serve a number of these construction purposes. (Avoid a multi-tool with hammer. It won’t be heavy enough to do the debris management we’re talking about.)

Some of the very best Swiss army type tools have the usual blades and saws, including metal saws, and also include different size screw drivers plus a ratchet with multiple bits.  There are different models, and prices vary from around $120 to over $200, so it’s a good idea to shop.

Start your shopping by looking at the Victorinox Spirit Plus model, shown below. This is one of the very few products on Amazon that gets awarded five full stars by users. I’d look carefully at this one. It’s pretty pricey (around $150 as I write this), but superior in every way. Click on the image to get current pricing.


As a comparison, the Leatherman Wingman Multi-tool is one we recommend for carrying in your 3-day survival kit.

It has basic blades and screwdriver, and costs $35 – $40. (Click image to get exact pricing at Amazon.) Both the Leatherman and the Victorinox weigh about the same amount – 5-7 oz. – so that’s not a deciding factor.

As always, pick tools appropriate for the person using them.

Good tools leverage the strength of the user, but only when they are properly used. Be sure children know how to use any tools before including them in a child’s survival kit or handing them over for a child to do a job. (As I am sure you  have found, some kids are really very capable — but they need training!)

OK, that’s it for now. In an upcoming Advisory we’ll be talking about staying warm in an urban setting. Stay tuned. . . and in the meanwhile, get those multi-tools!

Virginia
Your Emergency Plan Guide Team

 

 

 

Evacuation Fundamentals

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“What do we do?”  “Where do we go?”

Evacuation MeetingAfter the wildfires last fall, we kept hearing these two questions from a number of our California neighbors.

The questions seem simple, but people were not satisfied with what they were hearing.

So, we invited the local fire department to address the topic at a special community meeting. Nearly 100 people showed up that evening to get answers to the questions we had sent in advance.

Here are some of the questions we sent, and some of the answers we got. I recommend you consider finding out what YOUR local First Responders would say if asked.

“How will we know if we are supposed to evacuate?”

An evacuation order can come from the governor, the mayor, or the fire department. In every case, once the decision is made, the order will be announced via television, radio, various social media (Facebook and Twitter), the app iAlert, reverse 911 services – and even loudspeakers on cars or trucks.

Your job is to be aware of the POSSIBILITY of an order, and be ready to act when it comes.  That means, at the very least, having your Evacuation Kit packed and your car full of gas. Having a battery-operated emergency AM radio will keep you up to date if power goes out.

“Where are we supposed to go?”

When an order is given, it is typically accompanied by a list of shelters that will be available. The addresses of the shelters will be given, and new shelters will be added as the incident evolves. (In our community, all high schools and community centers are prepared to serve as shelters.)

You can download the FREE Red Cross Shelter App for your Smart Phone and get a list of all open shelters in your area. (Look for Emergency App at the Red Cross site.)

Shelters are set up by the Red Cross and staffed by Red Cross and other volunteers, including CERT volunteers. Note that service animals are allowed in the shelters, but pets are NOT ALLOWED. You need to make arrangements for your pet beforehand!

“When is the best time to leave?”

Our speaker from the Fire Department emphasized that you do NOT need to wait for the order. You can leave any time you want – and sooner may be better than later. He told us that when the fire department arrived in one community where the order had just been given, everyone was already gone!

Of course, you don’t need to go to a shelter. You can stay with friends or relatives, stay in a hotel, etc. (If you have a pet, you may want to put together a list of pet-friendly hotels long before you might need one.)

Note: Once an order is given, and you have left your home, you will NOT BE ABLE TO RETURN until the official all-clear is given. Police need to be able to secure the neighborhood so fire fighters and other emergency personnel can move freely and safely.

“What about traffic?”

Cities usually plan for evacuation in phases, with specific traffic patterns laid out in advance. Streets can be converted to all-one-way. Unfortunately, in widespread evacuations as we saw in Florida last year, even freeways can become parking lots as everyone heads out in the same direction. (I don’t know why those Florida freeways weren’t converted to all-one-way!)

We saw during the Northern California fires, and later during the mudslides in Santa Barbara County that evacuation orders were delayed precisely because officials feared panic and traffic jams – and those officials have come under severe criticism. This is a tricky problem.

But it’s another reason for you to evacuate early if you can.

“How long can we stay in a shelter?”

Per the Red Cross, shelters stay open “as long as there is a need.” At the same time, while the shelter provides basic food and a place to sleep, the Red Cross recommends you bring your own supplies to make your stay more comfortable. On their suggested list:

  • Prescription and emergency medication · medical equipment such as a wheelchair/walker, oxygen, etc.
  • Extra clothing · pillows · blankets and sleeping bags
  • Hygiene supplies
  • Flashlight with extra batteries
  • Small board games · books for entertainment
  • Specialty snacks and juices for those with dietary restrictions
  • Baby food and formula · diapers
  • Beach chair or camp chair

You may NOT bring illegal drugs, alcoholic beverages or guns.

“What about people who can’t evacuate without help?”

Our Fire Department and the head of the Office of Emergency Management assured us that they know our community well enough to know where extra help would be needed – at hospitals, nursing homes, etc. Our speakers also agreed that having a current list of neighbors who would need extra help would be invaluable.

Unfortunately, putting together such a list is a challenge. In our senior community, our emergency response team attempts to collect information about neighbors. But some people are unwilling to provide the personal medical or financial information that would direct special assistance to them in an emergency. So, our list is always incomplete. Have you had success building a list?

“How should we prepare our homes before we leave?”

Fire. Here in California, where the danger is likely to be from fire, we are told by CalFire to take the following steps to protect our homes:

  • Build using fire-resistant materials.
  • Clear out underbrush and overhanging branches from around the home. (Create a “defensible space.”)
  • Block vents and under-eave spaces where embers can catch and smolder.
  • Remove curtains and move flammable furniture away from windows.
  • Remove flammable lawn furniture and other outdoors hazards.
  • Shut windows and doors and leave them unlocked.
  • Leave the lights on (to direct fire fighters if it’s smoky).
  • Do NOT leave water or sprinklers running (will lessen water pressure for professional fire fighters).

Flooding. In areas where flooding is the risk, suggestions include:

  • Make serious changes to the way your home is built: make sure electrical panels, appliances and heating systems are elevated, not in the basement.
  • Waterproof your basement.
  • Raise the whole house (stilts?).
  • Clean out gutters, downspouts and drains.
  • Move items you want to protect to a higher floor or to a safer place altogether.
  • Before you leave, turn off gas, water, and electricity if you know how and can do it without touching water or standing in it!
  • Put sandbags around your property.

Hurricane a risk? Again, some basic precautions before you leave:

  • Close storm shutters or board up windows with 5/8” plywood, cut to fit.
  • Install addition clips or straps to fasten roof to the frame.
  • Clean out rain gutters and downspouts.
  • Determine how and where to secure your boat.
  • Unplug radios, TVs, and small appliances (not refrigerator or freezer).
  • If you live in a mobile home or a high-rise apartment, evacuate for sure. These structures are more vulnerable to both wind and flooding.

Now, consider these last three steps everyone can take.

Start To Work Now On These Longer-Term Protections

Check Your Insurance.

By now, you should know if you are in a burn corridor, a flood plain, an inundation footprint (from a dam collapse) or in a coastal area where your home could be impacted by a hurricane or tsunami. The right insurance policy could help protect you in the aftermath of one of these disasters. It’s likely that your regular homeowner’s policy will not be sufficient. Check with your insurance carrier and do preliminary research yourself, online.

You can start here with our Advisory: Flood Insurance

Get Involved In Your Community.

With so many disasters happening lately, many people are taking political action to strengthen their communities.

First, they are forcing community leaders to reconsider zoning and building codes and their enforcement. (Think about the massive landslide in Washington State where homes were build below a hill that had been identified as unstable. Think about the new homes built flat on the flood plain in Houston.) People are demanding better emergency alerts and automated communications.

Second, they are building community emergency response groups, so knowledge and assets can be shared in case of a disaster. (You saw Joe and me at the table in the picture at the top of the article. Later — the inset — I jumped in to wave the information about upcoming CERT classes in our city!)

Neighbors are the true first responders — they are already there when the disaster hits. You want the most qualified neighbors possible!

Pack Your Evacuation Kits.

This entire article assumes you have a kit ready for each member of the family in case an evacuation is called. Our Fire Department speaker mentioned just three things: Food, Water and Medicines. For a more complete list, check out our complete list of Emergency Supplies — scroll down to the Evacuation Kit section.

This turns out to be quite a list. I hope it’s useful as a review or to stimulate some remedial action on your part.

Virginia and Joe
Your Emergency Plan Guide Team

P.S. This isn’t the entire list of questions we came up with for our guest speakers. If you are thinking of approaching YOUR fire department and police department, drop me a line and request “the full list of evacuation questions” and I’ll send it to you directly. Naturally, you’ll want to customize your list. But we have found over the years that by providing speakers with questions we get a much better presentation than if we just invite them to “come give us a talk about safety!”

Hazard Signs – Which do you recognize?

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We so often prepare for big weather events that it’s easy to overlook everyday situations that could turn into disasters in just a minute —  or even a second. This Advisory addresses some of those emergencies-waiting-to-happen.

Remember “the old days” when we used to look forward to seeing signs along the highway?

Burma-shave signs were the best. Of course you had to be able to read them backwards. If you don’t know what I’m talking about, check with a friend who roamed the roads in the fifties. And see the P.S. for an example!

These days roadside billboards are restricted in many places, but as we drive we still are likely to see directional signs, advertising signs, and dozens of hazard signs.

Ignoring or not recognizing hazard signs could be life-threatening.

But, which ones are which?

A while back, we presented a quiz with some common signs. Today we have six more – and these are a lot less obvious. (There’s one easy one in the collection below, to be sure everyone gets at least one right!)

Which ones do you recognize FOR SURE?
Hazard signsKnow what these signs mean!

  1. Danger of optical radiation – refers to light: ultraviolet, visible and infrared. Too much can damage the cornea or retina of the eye.
  2. Flammable or highly flammable – readily combustible. (Note: the words flammable and inflammable can be used interchangeably!)
  3. Radio frequency hazard — danger to heart/pacemaker.
  4. Carcinogen – capable of causing cancer, particular danger to reproductive or respiratory organs.
  5. Pinch hazard – A point in between moving and stationary parts of a machine where — in this case – your hand can get caught.

Now, here’s one more that you have seen hundreds of times but may never have really focused on.

The NPFA “Fire diamond” or “Safety square”

The National Fire Protection Agency started using these signs in the 1960s to help emergency crews know what is being stored inside a building, a tank, a truck, a pipeline, etc. Once you become aware of these signs, you’ll see them everywhere.

But exactly what do the colors and numbers mean?

Briefly, red indicates flammability, blue indicates level of health hazard, yellow indicates chemical reactivity, and white contains codes for special hazards. The numbers range from 0 (no hazard) to 4 (severe risk).

So our example #6, above, would be read as follows:

  • Red, Flammability — 3. “Can be ignited under ambient conditions”
  • Blue, Health –- 1. “Could cause irritation or temporary incapacitation”
  • Yellow, Chemical — 0. “Normally stable”

Here’s the full chart – thanks to ComplianceSigns.com

(When you see the symbol at the bottom, right, you’ll see how important these are to fire fighters.)

NFPA GuideSetting off on a family trip? You can encourage “reading hazard signs” and “reading diamonds” as entertainment, as long as you can pry the kids away from their devices.

Virginia
Your Emergency Plan Guide team

P.S. More about Burma-Shave jingles. Burma-Shave was a brushless shaving cream that advertised its product on a series of signs along the road. Each line appeared on its own sign; you read them one at a time as you passed by. (If they were on the other side of the road, then you read them last-to-first, of course!) The signs often dealt with romance and grooming, but some were totally off the topic, like this one (Thanks to  https://fiftiesweb.com/pop/burma-shave-1/    )

Her chariot
Raced 80 per
They hauled away
What had
Ben Her
Burma-Shave

P.P.S. And don’t forget the Beginners Hazard Sign Quiz –  https://emergencyplanguide.org/nine-hazard-signs-a-quiz/.  Use these quizzes to start a conversation with your family and your neighborhood emergency response group. This is stuff we all should be familiar with.

 

Survive An Airplane Disaster

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Announcement from the cabin attendant, “In the unlikely event . . .”

My last airline flight was a short trip from L.A. to San Francisco. It was a Friday evening flight so before we even started taxiing people had removed their coats and shoes, turned off their overhead lights, and curled up to get in a quick hour’s nap after a long week’s work.

"you have 90 seconds to get 370 people through this doorway . . ."

“You have 90 seconds to get 370 people through this doorway . . .”

Alarm bells started going off in my head!

Why?  Because I had just finished reading a series of articles about airline safety and here are some of the details that stuck with me.

Three Airplane Safety Facts

It’s easy enough to learn and remember these. Make sure your family knows them, too.

Fact 1: Most airplane disasters happen between 3 minutes after taking off and 8 minutes before landing.

According to a 2017 Forbes.com article, nearly HALF (48%) of all fatal airline accidents happen during final approach and landing. Taking off and starting to climb accounts for only about 13% of fatalities. These statistics have changed over the years; take-offs have become safer as both engines and runways have been improved. Engines are stronger, making it easier for planes to off the ground. Runways have been extended, and in some cases with break-up-able concrete, so if a plane can’t take off it can at least stop safely.

In any case, during both take off and landing the planes are close to the ground, the crew is busy, and options are necessarily limited.

With all that in mind, I was horrified to see that at take-off most of my co-passengers were NOT thinking about emergencies, had NOT taken a look at the emergency brochure, had NOT checked their flotation device, had NOT noted the number of rows to the nearest exit.

Worst of all, many were barefoot.

If we had to evacuate, these people would be groggy, confused, and naturally hesitant to scramble out in the dark onto a strange, maybe hot or broken surface – or into the ocean!

We were set to fail the 90 second evacuation test.

Airplanes are designed to get everyone out within 90 seconds. To accomplish that, over the years airplane designers have widened the galley ways (to 30 inches), widened evacuation slides to handle 70 people a minute, etc. Planes need to be certified that they can be evacuated within the 90 seconds using only half the emergency exits.

The 90 seconds isn’t an arbitrary number.

It’s about how long you can keep moving to save yourself if you can’t take a good clean breath of air.

And that’s because, in the case of a crash, more people perish from smoke inhalation than from injury

Update: The evacuation rule is also set at 90 seconds because that’s about how long it takes for a fire to develop into a flashover — that is, when everything within the cabin bursts into flame.

Well, our flight didn’t have a problem (after all, I’m writing this) and when we landed, I witnessed an orderly exit. Still, it took a long, long time for everyone to dig out their hand luggage from under the seats and from the overhead racks. And this reminded me of the second thing I learned.

In an evacuation, people naturally want to bring the stuff they boarded with. The problem?

Fact 2: Evacuation slides on modern passenger aircraft are designed to rapidly remove human bodies from a plane that may be as tall as a two story building.

Key word is “rapidly.” A rapid evacuation works only if you JUMP onto the slide. It won’t work if you attempt to sit down to start your slide.

Jumping and falling that fast means you cannot control suitcases, computer bags, or rolling luggage carts. For sure, slowing your fall means you will be plowed into by the 350 lb. guy coming behind you with HIS rolling cart.

Even in evacuation drills, trained volunteers with nothing in their hands get injured sliding that fast and that far.

Luggage on the slide makes injury inevitable.

Fact 3: Once you’re on the ground, the next sensible thing to do is get away from the airplane. Fast!

We have all seen movies where the heroes run away from a burning car, house, or boat and it blows up behind them. (Great special effects.)

This image could just as well be an airplane loaded with aviation fuel.  Do our heroes stop to take a video of the flames behind them . . .?

While we’re on the subject, here are just . . .

A Few More Airline Travel Tips and Good Ideas

Take another look at that photo at the top of this Advisory, then keep reading . . .

Negotiating Emergency Doors and Exit Rows

Apparently getting to and then through an emergency door isn’t always as simple as it looks in that brochure. (“Pull down on handle, lift up door.”) In fact, some airline industry professionals suggest that you anticipate that half the emergency doors won’t be able to be opened at all – due to location of a fire, a damaged frame, whatever. That’s why you need to

  • Identify the two closest emergency exits as soon as you are seated. (Is one in a different section of the plane altogether?) Take a look at the emergency card to see just HOW those doors gets opened. (“Pull down on handle. Pull door inside. Turn door. Throw back outside???”)
  • Count the number of rows to the emergency exits so you can get there in the dark.
  • If you can choose your seat, get one within 5 rows of an exit.

(During my research I came across stories of people attempting to open the emergency doors during flight. Mostly, it’s because they (1) were drunk or (2) had never been on an airplane before. Unbelievable.)

Managing Yourself

In a crash, your goal is to get up and get out right now! Do not sit there checking to see if you are OK or waiting for your breathing to return to normal all while wondering what is going to happen next. Do not try to open the above-the-seat compartments to get luggage.

Remember that 90 second rule and get yourself and family members moving to the nearest exit!

Leave your luggage behind!

You are going to have to launch yourself off the side of the plane. Extra weight and/or encumbrances will slow your passage to the door and threaten your ability to slide safely and to negotiate your landing.

Of course, crew members will guide the evacuation. The more assertive they are, the better it will go, so don’t get huffy at being yelled at. Get off the plane!

Assuming all goes well, be more comfortable!

There are lots of good ideas for traveling comfortably, and they depend on your size, the length of the trip, etc. Here are a few “universal” tips! If you click on the images or links you’ll go right to Amazon, where you can check on details and current pricing, and take a look at other models, too. The items shown here have received consistently high ratings and have features I value.

Great Travel Pillow

I’ve traveled for years – why, I remember the days when a turbo-jet was the big thing!  Every time I’m on a long distance flight, I wish I could sleep better. I’ve just discovered a NEW TRAVEL PILLOW that might solve the problem!  It’s stiff enough to prop up your head and neck, and then is held in place by a soft scarf.  Folds up neatly so you can tuck it into your carry-on bag (unlike one of those fat pillows!). Check it out at Amazon – click the image or the link!


Trtl Pillow – Scientifically Proven Super Soft Neck Support Travel Pillow – Machine Washable Grey

Carry-on Bag

What you can carry on for a long flight is really important. Of course, if you have a big bag, it goes into the overhead rack, and you can’t easily get into it until you land. So I usually prefer two bags. A small one carries important papers, glasses, snack, medicines, etc. and tucks into the larger bag for moving within the airport. When I get to my seat, I take out the small bag and go ahead to put the big one up above.

Having just one bag to manage while traveling through the airport is a lot easier and safer, too. Toting several miscellaneous bags makes using the restroom a REAL nuisance, and also makes you a natural target for pickpockets.

Here are a couple of bags that seem to offer both the size and extra security features I look for. They are made by a company called PacSafe. Naturally, they come in different sizes and colors and configurations, but you can look for these:

  • Easy to reach outside, easily accessible pockets for tickets, etc. or for that “small bag” I mentioned above
  • Fabric and straps embedded with Slashguard, a flexible, stainless steel wire mesh that protects against slash-and-run theft
  • A security hook so you can attach the bag to a table or chair leg as you attempt a nap or eat a quick meal during your layover
  • Lockdown points for zippers to protect against pickpockets
  • RFID blocking pocket for passports, credit cards, etc.

Capacity is measured in liters; sizes start at 15L and run to 45L. The smaller versions are more like day packs; the larger versions more for real hikers, with chest and belly straps. If you plan to carry a computer, be sure to get the right size pack! (Check the height and width measurements, as well as the capacity.)

Here are a couple of examples – a 15L and a 25L. Both have the security features mentioned above.  Click on the images or the links to get exact colors, sizes and prices from Amazon. (There are probably a dozen different bags available from Pacsafe so take the time to be sure you get just what you want.)

Warning. Whereas in the US people manage to get aboard with bulging carry-on bags, in Europe the short-haul carriers are extremely strict. If your carry-on exceeds the allowed size limit, expect a charge! This is why I included the third example, below. The Eagle Creek Convertabrief is handy and practical and not stuffable and therefore not going to bulge! Plus you can open it at security to show your computer, without having to remove the computer. (Note: I checked prices today, and found that purchasing this item on Amazon would save you $50 over what it costs elsewhere. That’s one reason why we’re Associates!)

Pacsafe Metrosafe LS350 Anti-Theft 15L Backpack, Black


Pacsafe Venturesafe 25L GII, Navy Blue

 


Eagle Creek Convertabrief, Asphalt Black

Travel Document Holder

At different times you need to have a passport, tickets, credit cards and cash handy. Whoever was in charge made these all different sizes, so having them handy is not always easy.

Generally, I try to have the next needed item in an outside pocket, and I keep the other emergency stuff hidden deeper in luggage. Some things I prefer to actually wear — hence, a document holder. (Obviously, if you have a holder under your clothing you’re not going to be able to access it easily.)

I look for belt style document and money holders that have these features:

  • Soft shape and outer material. (Unfortunately, “sturdy” sometimes means stiff, and that is uncomfortable to wear for any length of time.)
  • Easily adjustable belt to go around you based on what you’re wearing under it. And that may depend on the weather! (I don’t like my belt against bare skin.)
  • Waterproof layer to protect against heat and dampness.
  • More than  one pocket so you can find things without having to paw through everything.
  • RFID protection to keep thieves from stealing your credit card numbers.

Here’s a document holder that seems just about perfect. It’s beige, so you can wear it pretty much invisibly under light-colored clothing. It even comes with a unique “insurance policy” against theft. As always, click on the image or link to get current prices at Amazon, where we are affiliates.

Travel Money Belt with built-in RFID Block – Includes Theft Protection and Global Recovery Tags

Compression Socks

I don’t want to overlook this travel item, which has made all the difference for me and members of my family!

These socks keep your feet and legs warm during long flights and help maintain circulation for feet that have any injuries, swollen veins, etc. I first bought them when I knew I’d be standing a lot for a new job; now I wear them regularly, almost as a “pick me up” for a day when my feet feel tired!  For sure, I wear them on long plane flights.

There are all lengths and styles of compression socks, in all price ranges. Most cost between $15 and $30 a pair. I’ve tried flimsy nylon ones. I’ve looked at short ones and tried on some that are so long they would have to be folded over at the top — not a good idea!

I’ve tried the lower tension ones (15-20 mmHg* ) and the more supportive ones (20-30 mmHg *). I own the ones in the picture below and I recommend them highly for travel.

  • Sizing is accurate.
  • Plenty of room in the toe; compression really starts at the ankle.
  • Socks are tall; the amount of compression keeps them up and in position even on my thin legs!
  • They are made with wool. (Some compression sock brands are 100% synthetic.)
  • I like this pattern!  (There are many other patterns; pattern choice does affect price.)


Sockwell Women’s Circulator Graduated Compression Socks-Ideal for-Travel-Sports-Nurses-Reduces Swelling, Medium/Large(8-11), Black Stripe

“In the unlikely event . . .”

Heading back to the subtitle for this Advisory — it’s important to realize that air travel is still statistically safer than other modes of travel.

Update: Aviation deaths have been steadily falling for the last two decades, and 2017 was the safest year in history for commercial airlines, according to industry research. Separate reports by Dutch consultancy T070 and The Aviation Safety Network found “. . .no passenger jets crashes anywhere in the world,” despite more flights being made than ever before. (“Crashes” doesn’t count airplanes downed deliberately by their pilots.)

When there is a crash, though, death statistics can be dramatic. Being aware and taking immediate action may keep you from becoming one of them. In the meanwhile, Bon voyage!

Virginia
Your Emergency Plan Guide Team

P.S. The Number 1 airline fact above – the 3 minute 8 minute rule – came from a book that we have read with great interest. It’s called Spy Secrets That Can Save Your Life: A Former CIA Officer Reveals Safety and Survival Techniques to Keep You and Your Family Protected. The travel safety tips are just a small part of what is fascinating reading about protecting your home and yourself from people out to get you.

P.P.S. * The amount of compression is measured in mmHg, defined this way by Wikipedia: “A millimeter of mercury is a manometric unit of pressure, formerly defined as the extra pressure generated by a column of mercury one millimetre high and now defined as precisely 133.322387415 pascals. It is denoted by the symbol mmHg or mm Hg.”

P.P.P. S. If you want to get regular tips and recommendations, be sure to sign up for our weekly Advisories below. There’s no cost, and you never know when one of our Advisories will give you a great idea or even be enough to save your life.

 

Active Shooter in the School

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Escape From Danger in the Classroom

Run from classroom

Get this video at the link below

Prologue:

If you don’t find time to read this entire Advisory, please take the time to note and to WATCH one or all of the three videos at this school site. Here’s the link

https://www.sausd.us/Page/34190

Each video is on how to respond to an active shooter event in school. One of the videos is for elementary school classes, one for intermediate, one for high school. Each video is about 11 minutes long.

As a teacher, parent, and even as a student, you will find these videos valuable. They were made by the Santa Ana Unified School District (CA). They will give you a basic understanding of what you can do that may save lives.

Strong emotional reaction to a disaster

We’ve found that it’s usually pretty easy to talk or write about preparing for a natural disaster. After all, while ice storms or floods may be dangerous, they aren’t usually associated with evil or diabolic intent.

Of course, when the storm hits, people may experience fear. But preparation can help them get past that fear and start taking actions they know make sense.

When it comes to human-caused violence, or terrorism, though, like what happened on Valentine’s Day in Florida, people react differently. When we think of a person “out to get us,” we may feel fear, but we may also respond with violent anger – at the terrorist, at the terrorist’s family or tribe, at the police or military who are supposed to protect us.

Any of these emotions may help us get past the denial, the shock and numbness that also may accompany the disaster – but what then?

My own emotions have made me address this issue today.

Rather than rage helplessly, I want to share some ways to channel emotions for my own health and perhaps to help others. It comes down to being prepared with a plan.

Having a PLAN can channel emotions and save your life

This week we’ve seen a terrifying example of a terrorist action – the mass shooting of high school students and teachers in Florida. Thanks to on-the-scene video coverage we’ve seen fear – and horror.

Those early student videos also showed how emergency planning and practice saved lives at that school.

Law enforcement’s plan for an Active Shooter

Over the past few years police tactics for handling active shooters have changed. A dozen years ago, police called to a shooter event waited for reinforcements and collected all the facts of the situation before coming up with their plan.

But, since most active shooter evens are over in less than 7 minutes, waiting “to make a plan” makes no sense.

So today, the role of the police is a lot simpler. The first officers to arrive find, engage and stop the shooter as quickly as possible.

The school’s plan for an Active Shooter

In Florida, we also saw that students and teachers knew how to react. And while some students were killed before the plan could be fully activated, many were able to take the actions they had practiced, and save their lives.

I wanted to know what the situation is here in my own town.

Results of my informal quiz

Over the past few days I’ve quizzed several neighborhood children about the drills they have in their schools.

  • The first graders were very vague. Yes, there were drills. With the exception of fire drills, the children were not sure what the drills were for.
  • Middle school children were more definitive. Yes, they said, they had drills. Some enumerated fire drills, earthquake drills, and “lockdown drills,” but some didn’t distinguish. None of the children recognized the expression “active shooter.” They didn’t recognize the expression “Code Red.”
  • High school students – who had actually been locked down three months ago in a potential crime situation at their school – were pretty knowledgeable. They knew about Florida and active shooter was certainly in their vocabulary.

“Closing up the room and keeping away from the windows” didn’t seem adequate to me, though, and that’s what took me to the internet for my research.

Results of my research – the Santa Ana Unified School District videos

I viewed a dozen videos and found the Santa Ana videos to be best.

They build on the traditional Run, Hide, Fight training that has been around since around 2012.

The videos are specific. They start by recommending that teachers do a thorough assessment of the classroom and school in order to:

Identify escape routes

  • Map out multiple escape routes, including breaking out windows and ways to get out of a second story.
  • Identify hiding places and ways to construct barricades.
  • Suggest how everyday classroom objects can be turned into weapons if fighting is the only alternative.

Most important, the videos SHOW kids and teachers in action in a realistic setting.

And my recommendations

If you have children in school, I have some recommendations.

  • WATCH the videos yourself so you can discuss with your kids. Here’s the link again: https://www.sausd.us/Page/34190
  • Quiz your children about the “drills” they have at school. If they are vague, dig deeper.
  • Find out from the school administration what drills are held, what training teachers receive, how often, etc.

Without getting into the politics of gun ownership, it is clear that with the MILLIONS of assault rifles in this country, not to mention handguns and other rifles, an active shooter event could happen at any time. There have been 35 mass shooting events so far this year alone! (defined as 4 or more people wounded or killed)

Your children deserve the best training you can give them.

Virginia
Your Emergency Plan Guide Team

P.S. Since we’re on the topic of emotions vs. logic, I have to say that if having more guns would make us safer, we would ALREADY be the safest country in the world since we have by far the most guns.

 

 

Get Ready for the Next Power Outage

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Power Outage Alert

“Open Immediately — Power Outage Alert”

This arrived in my mail box yesterday.

The letter, from our local utility, tells me that power will be out all day Thursday while they are “performing maintenance . . . to ensure our grid is modern, reliable and up-to-date.”

Probably a good idea – power was out for several hours a month ago, and again in the middle of the night just two weeks ago.

These outages have generated a few calls and some questions from our neighbors! (They think we have all the answers.)

So I updated my research and decided there was enough there to warrant another Advisory!

Check to see how well YOU will do at answering these questions!

What causes power outages?

(Quick, see if you can name at least 10 causes!)

Just watch the news any night and you’ll be supplied with some answers to this question! In the category of unexpected occurrences, cars hit power poles, animals crawl into electrical circuit boxes (most common problem-maker — squirrels), trees fall onto lines, and flooding takes out whole substations.

In the anticipated-so-not-entirely-unexpected category, on April 20 of 2017 a geomagnetic storm rolled in and disrupted power in places all across the country, from San Francisco and Los Angeles to New York. Want more on this topic? Check out this article and current readings of the Planetary K-Index from the National Oceanic and Atmospheric Administration.  http://www.swpc.noaa.gov/products/planetary-k-index

Of course, not one of these accidents is why OUR power is going off next week. Rather, our outage is for routine maintenance. I found out that our utility planned for 35,000 scheduled maintenance outages in 2017!

That’s understandable. When repairs are needed, components have to be replaced or upgrades are required – like integrating new solar or wind into the grid — the system has to be shut down for safety.

A major outage is one usually caused by a storm or other natural disaster, like the 2017 hurricanes and the massive 2017 California wildfires. Major outages are so disruptive that outage statistics are actually kept in two categories: with and without major events!

Utilities have come under some criticism for not being better prepared for major outages. In fact, in California, where power lines have sparked fires, utilities have been sued for negligence in not maintaining the lines and equipment properly.

Finally, here in California we’re familiar with a fourth type of outage, the rotating outage. In situations where the grid is unable to supply the amount of power demanded – usually during a heat wave – sections of the grid will be turned off, in turn, to keep the entire grid from failing. Fortunately, this doesn’t happen often.

How long do power outages normally last?

Reliable statistics are challenging for professionals to gather, and nearly impossible for consumers to find. Here is what I have gleaned:

  • A rotating outage generally lasts only a few hours.
  • Here in our part of the world, recent planned outages have been scheduled to last for most of a day or all night. They say our upcoming outage will last 8 hours.
  • Unexpected outages caused by accidents or a blown transformer are usually managed within just a couple of hours.
  • And major outages can last for days, weeks and even months.

In 2013 Lawrence Berkeley National Laboratory started coming up with nationwide statistics for outages: “The state average outage ranged from seven minutes in Vermont to 1,100 minutes (more than 18 hours) in South Dakota. The national average was around 200 minutes.”

Since that year other agencies have maintained statistics, with complete reports available at U.S. Energy Information Administration. The most recent report, for 2015, shows average outages (not counting major events) of around 110 minutes.  You can get the full report here, with state-by-state stats.  https://www.eia.gov/todayinenergy/detail.php?id=27892

Who do you call when the power is out?

Call your local utility to make a report and/or get a report. Now, if the power is out, your home phone and internet may be out, too, so it’s a good idea to have the phone number programmed in your cell phone or written down somewhere!

Should I turn off my home’s power if power is out in the neighborhood?

Always a good idea to switch off lights, TV, stereo, desktop computer, etc. so that the system won’t overload when everything comes back on all at once. No real need to turn off power to the whole house.

Leave one light on, though, so you’ll see when the power comes back!

If SOME things don’t come back on, a circuit breaker may have tripped. Basic instructions for resetting a breaker:

  • Know the location of your fuse box or circuit-breaker box.
  • Turn off or unplug equipment that connects to the tripped circuit.
  • Push the switch firmly to the off position.
  • Flip the switch back on again.

Circuit breakers are notoriously stubborn. You may have to repeat the off/on maneuver more than once.

Can I drink water from the tap when the power is out?

In most cities the water purification and delivery system runs with the help of electric pumps. If the power goes out unexpectedly and the system is compromised, you will likely be notified to boil water you want to drink, use for cooking, even use for bathing.

If you always have a supply of bottled water, you won’t have to worry. For a longer term emergency, you’ll need a lot more than just a few bottles, of course.

How do I flush the toilet when the power is out?

The sewage system operates on a combination of gravity and electricity, too, so your toilet may not flush if the power is out. You can pour a bucket of water into the toilet bowl to flush it down. The bowl won’t refill automatically, of course.

How long will food last when the power is out?

Food should last in the refrigerator for several hours as long as you don’t open the door! However, after 4 hours some could start to spoil. For example, meat, fish, eggs and leftovers that have been above 40 degrees for even two hours can make you sick. Food in the freezer can last as long as 48 hours but only if the freezer is full.

The test for everything edible: if it smells funny, looks strange or you just don’t know- throw it out.

How should I prepare for an unexpected outage?

Good emergency preparedness habits include having some things ready all the time.

  • Keep your freezer packed as fully as possible. Freeze plastic containers or even plastic bags filled with water and use to take up empty space. (Leave room in the containers for water to expand when it freezes.)
  • Store several days’ supply of ready-to-eat food that requires no cooking. Choose canned or packed items you know you will have no problem eating once you’ve emptied the refrigerator of edible stuff.
  • Have several days’ worth of bottled water. Don’t waste clean water on jobs that can be done using water that is old or slightly dusty, like water from the toilet tank or from the rain barrel.
  • Be ready with flashlights and lanterns. Our rule – a flashlight in every room! Consider emergency lighting for hallways and bedrooms – lights that will go on automatically when the power goes out.
  • Have an emergency battery-operated or hand-crank radio so you can get updates about the outage from authorities. Our most looked-at page is this review of emergency radios.
  • Be prepared and determined to remain calm. Treat the outage like an adventure instead of an emergency!

How should I prepare for a planned outage?

  • Fill extra containers with water to carry you through the outage. Use buckets, big pots, even the bathtub. Keep clean water available for drinking; use bathtub or bucket water to flush the toilet. Here are some more ideas for how to store water.
  • If there’s a chance that items in the freezer may defrost, put things like meat on a cookie sheet so their juices won’t contaminate the rest of the space.
  • You may want to buy block ice and fill a freezer chest with selected small items so you don’t have to open the refrigerator. (We pulled our chest out of the garage this morning in preparation . . .)
  • Distribute emergency lighting throughout the house and note where the flashlights and lanterns are located. Be sure you have extra batteries of the right size. See more information here: https://emergencyplanguide.org/emergency lanterns/
  • Charge your cellphone and have back-up chargers available. (They have become very popular and cheaper. Check out the model below in the P.S.)
  • Your heater may go off. Have extra blankets near your beds.
  • Make sure you have shoes or slippers so you aren’t moving through the dark house barefoot.
  • Clear floors of toys, small furniture, etc. to avoid tripping in the dark.
  • Don’t start laundry or the dishwasher if the outage is imminent.
  • Turn off and unplug sensitive electronics.
  • Make arrangements for back-up power for any necessary medical equipment. (Call the manufacturer for suggestions.)
  • Know how to open your electric garage door from inside.
  • Keep your car’s gas tank full.
  • If it’s too hot or too cold, consider going to the movies, to an air-conditioned mall or to a cooling shelter.

Maybe the best idea of all?  Consider going to stay with friends or relatives while the power is out.

This may all be familiar territory for you. But if it triggers an idea that you can implement to make your next outage just that much safer and more comfortable, that’s what we want!

Good luck!

Virginia
Your Emergency Plan Guide Team

P.S.  More on power banks:

Anker 10000 Power Bank for iphone, Samsung Galaxy, more.

Power banks really are useful. I used one just last night when I was away from home with a long call planned.  (We were testing a new emergency communications app.)  This bank is “Amazon’s Choice” for portable chargers. Click on the image to get current price and full details.

Emergency Preparedness Vocabulary to Add to Your Skill Set

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New Words

New words for 2017

Did you know that the big dictionaries (Merriam Webster, Oxford English, etc.) routinely add hundreds and sometimes even thousands of words every year?

In 2017 a lot of the new words were what I’ll call “social terms” – words like froyo, troll, mic drop, and dog-whistle. Don’t overlook the word conlang, referring to a “constructed language” like Elvish or Klingon.

I certainly don’t USE these words every day. But I try not to look dumb if someone uses them in my hearing!

But let’s move on for a light-hearted tour of  . . .

Words for emergency preparedness

New words emerge in the narrower world of emergency planning, too. Plus, of course, there are “old” words that resurface for one reason or another.

Here’s a list of words that have reappeared and that I’m likely to hear or even use at any time. How familiar are YOU with them?

Some commonly abbreviated expressions

. . . useful in emergency planning and also in everyday situations.

NSFW – I thought I’d start with this one because if you see it, you may be in trouble. It stands for Not Suitable For Work and refers to internet content (most likely nudity, profanity, etc.) not appropriate for the workplace. Compare to SFW (Safe For Work).

ICS – Emergency professionals throw this around, pronouncing just the letters. They stand for Incident Command System and refer to the standardized way official groups (First Responders, FEMA, etc.) respond to an emergency, or “the incident.”

IoT – OK, we’ve written about this a lot lately so it should be familiar as the Internet of Things, for example, the automated devices that you’re using to control your house — door locks, air conditioning, etc.

SOP – A favorite business expression that is used in emergency response, too. If people know the Standard Operating Procedure they will be able to work effectively together.

EOC – If you take your neighborhood emergency response group on a tour of your city’s Emergency Operations Center you may be disappointed. The EOC is only activated when there’s an emergency.

BIA – So just how much of an emergency would a power outage represent? What about a direct hit from a tornado? Your Business Impact Analysis should give you some perspective.

HVAC – Pronounced “H-Vac” or “HVAC”. I have to include this because some of my friends are Heating, Ventilation and Air Conditioning experts!

MTBF, MTTR, MTBU – Some of my favorites, these expressions always invoke a sense of urgency. (I don’t use them, but people in the world of manufacturing sure do!) Mean Time Between Failures, Mean Time To Repair, and Maximum Time to Belly Up.

Hint: If you use any of these words in a written document, it’s always a good idea to write them out fully “at first use.” It’s awfully distracting to read a report filled with abbreviations you don’t recognize.

Frequently-used but confusing industry jargon

. . . heard on the news and sometimes misunderstood or mispronounced by newscasters.

Cache – This French word refers to a collection of things (like emergency or military supplies) that are hidden away for later use. It’s pronounced “cash” but often is mispronounced by adding a syllable at the end so it sounds like “cashay.” (Cachet, pronounced “cashay,” is a totally different word that marks someone or something as having status or prestige.)

Failover – I have always been confused by this word but I’m trying to conquer that confusion! Failover refers to a process whereby (for example) a computer system, in the event of a failure, automatically switches to a backup or standby system. (Fail -> switch over)

Pandemic – We are all pretty familiar with the word epidemic, referring to the outbreak of a disease that spreads quickly in a community or region. Pandemic also refers to the spread of disease, but is used when the outbreak spreads across a whole continent or even the world.

OK, now we can tuck these words into our own vocabularies!

A brand new word for 2017

Here’s one I’ve never heard or said, but maybe you could use it in a Scrabble game because yes, it’s now in the dictionary.

Listicle – This is one for writers and bloggers. It refers to a published article that is made up of . . . you guessed it, a list! (Why, this Advisory, with some strategic editing, could become a listicle!)

Whew! That’s it for this week. Hope you have found these words as interesting or amusing or puzzling as I have. (Remember, learning new words is recommended for keeping your brain fresh . . .)

Send me your favorite words and I’ll include them next time!  In the meanwhile, if you want more on vocabulary, check out our earlier Advisories, listed below.

Virginia
Your Emergency Plan Guide Team

 

Walkie-Talkies – A Few of My Favorite Things

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walkie-talkies

 

As I’m typing this Advisory, there’s a Cobra MicroTalk lying on the shelf beside the computer. When I get into the car, I note the little Motorola tucked into the door pocket. In the garage, we have a couple Uniden models clipped to one of the shelves.

You’d think we like walkie-talkies, wouldn’t you?!

Yes, we do!

We use walkie-talkies all the time!

  • When we head to one of the big box stores, we grab a couple of walkie-talkies. There’s no way we can stay together while shopping.
  • One person being dropped off at the entrance while the other finds a parking place? Let’s find each other later using our walkie-talkies.
  • At the fair, when the kids head for the rides, one of the adults is looking for the nearest restroom. Everybody having a walkie-talkie makes it easy to stay in touch.

And our families use walkie- talkies, too!

  • The little granddaughters play hide and seek throughout the house, walkie talkies in hand.
  • The big grandkids take them with as they head up the mountain and split off for different ski-trails.

Of course, here at Emergency Plan Guide we’ve written often about how all members of our neighborhood emergency response group have walkie-talkies. In the event of a widespread power outage or emergency, when cell towers are down and landlines disrupted, we’ll be able to communicate with each other about the condition of the neighborhood and our neighbors.

If you haven’t seriously considered adding walkie-talkies to your supply of emergency gear, it’s worth taking the time to do it now. Here are some basics about the technology to get the process started.

What exactly IS a walkie-talkie, anyway?

The word itself pretty much describes the gadget. With it you can walk around and talk to someone at a distance. That “walkability” distinguished the early walkie-talkies from telephones, which allowed for communication but were tethered to a wire.

A more accurate description might be something like “hand-held, portable radio that can transmit and receive.”

Walkie-talkies came into widespread use during WWII and have been used ever since.

What makes them so popular?

They are simple, light weight and easy to use. No dialing, no ringing, no waiting for the call to “go through.”  Just push the button and talk. Works every time.

One handset connects directly to another via radio waves – or to several handsets, as long as they are set to the same frequency. They’re perfect for letting a group know all at once what to do or expect next.

How do they work?

The technology itself doesn’t seem to have changed much from the earliest models. Here are the basics for lower-priced models.

The handsets are powered by batteries. They each contain a transmitter/receiver and built-in antenna. There’s a loudspeaker that allows you to hear and that can convert into a microphone when you want to speak.

The whole listen-speak action is controlled by a button on the side of the set. When you “push to talk” (PTT) everyone else on your frequency can hear you. Only one person can talk at a time on the frequency; everyone on that frequency can hear what is being said.

How far do they reach?

Simple walkie-talkies have limited power and a range of at most a couple of miles in any direction. More power and more sophisticated circuitry can give a walkie-talkie a range of 25 to 30 miles. The distance the signal can reach depends greatly on whatever gets in the way – hills, buildings, trees, etc.

When you’re buying walkie-talkies you want to decide how far you need to send your signal. No use overpaying for capacity you don’t want or can’t take advantage of.

Are there any restrictions on using walkie-talkies?

Walkie-talkies are built to work on specific radio frequencies. Certain frequencies are assigned to First Responders, some are set aside for corporate use, and others are designated for public use. Within the public category, there are low-watt FRS (Family Radio Service) and higher-watt GMRS (General Mobile Radio Service) frequencies available.

These public walkie-talkies have from 8 to 25 or more frequencies so you can switch to a different frequency (or channel) if a channel is too busy or you want more privacy.

How much do they cost?

Walkie-talkies come in pairs. Prices range from less than $20/pair to over $100/pair, depending on the features you want.

What features should I look for?

Your shopping list will probably include a consideration for . . .

  • How much power (FRS is limited to 0.5 watt; GMRS goes up to 5 watts)
  • How many batteries and what size
  • How many channels
  • How sturdy
  • Water resistant or water proof?
  • Features to filter out interference
  • Privacy features
  • Add-on features: flashlight, ear buds, tone signals, etc.

As always, the more features you want, the more the price goes up. Again, consider who will be using the radios and for what purpose.

Where do I get walkie-talkies?

Sporting goods stores, electronics shops, and toy stores may carry a model or two. And of course they are available online. Our Emergency Plan Guide Review of Walkie-Talkies goes into all these features in more detail. If you’re seriously considering a purchase, head over to the Review NOW to see which models we’ve selected as good examples of what’s available.

If you’re still wondering . . .

. . .if having some walkie-talkies makes sense for you, consider a few more non-emergency situations where people use walkie-talkies effectively and happily.

  • Keeping track of other hikers in your group when you’re deep in the mountains and far from any cell service
  • Deciding when it’s time for the other tubes in your rafting party to pull over for lunch
  • Tracking the kids as they explore the cruise ship
  • Meeting up with a colleague at a convention
  • Letting your spouse know when to turn the water on again in the house after you think you’ve got that outside drain unplugged

We find a way to use these handy gadgets on a regular basis. Using them regularly makes sure they’ll be ready in a real emergency.

We recommend walkie-talkies for just about everybody.

Virginia
Your Emergency Plan Guide team

P.S. In the picture above, the little Motorola on the left didn’t work for some of our senior emergency team members; they had to remember too many button sequences to change channels, adjust volume, etc.. As you might expect, our grandchildren have no problems with this model. . .!