Category: Neighborhood groups

Wildfire Prevention Starts Now

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Wildfire hazardWildfires are now a year-round threat

We used to consider “fire season” to be summer into fall, and then winter rains came along. These days, wildfire season seems to be year round!  So we should be taking steps for wildfire prevention year round, too.

Here are 5 Action Items for wildfire prevention. Let’s look at them right now, even while cold January rain is falling outside my window . . .

Wildfire prevention on your own property

I hope that you are pretty familiar with what to do for your own property. Action item #1: Confirm you’re following these basics of wildfire prevention.

1Maintain defensible space. Maintain an area around the home cleared of brush, dead tree limbs, and flammable plants. In the areas close to your home, chose fire-resistant plants and keep all plants properly irrigated. The image below, showing different defensible zones, comes from the CalFire website: http://www.readyforwildfire.org/Defensible-Space/ .

CalFire zones

State law in California requires properties in wildfire areas to maintain a 100 ft. defensible space. In 2015, The Los Angeles’ Brush Clearance Program set more specific – and more stringent — standards for clearance:

  • 10 feet of roadways
  • 10 feet of combustible fences
  • 200 feet of structures

2Use fire-resistant building materials. Use brick or stone for walls and garden borders. Build decks of noncombustible materials. Re-roofing? Choose fire-retardant shingles. Obviously, you might not be able to make dramatic changes immediately. But at least be aware of changes you should plan for.

3Block embers. Most fires start from embers that catch on the house, not from a wall of fire! Install screens over vents and block access to eaves and under decks, etc.

This is only a partial list! 

I’m in California, where fire danger is particularly high. You may be in a less vulnerable location, or have different issues. So, Action item #2: Check with your own fire department for recommendations or programs for your neighborhood.

For another good overview resource, get this pamphlet from Farmers Insurance. https://www.farmers.com/content/dam/falcon/pdf/catastrophe-brochures/wildfire.pdf

And while we’re on insurance, be aware that your premium may reflect what you’ve done for fire prevention. Some companies may even offer a discount for defensible space and/or fire retardant building.

Action item #3: Talk with your insurance agent about your personal fire insurance coverage.

Wildfire prevention in your neighborhood

It’s one thing to take steps to protect your individual home.  After all, by law you are responsible for it.

But what if you live in a neighborhood of closely spaced homes, condos, or in a mobile home park? What about nearby community buildings? Local schools?  Parks? If they catch fire, you may be threatened, too.

Action item #4: Find out who is responsible for neighborhood properties. Do they know best practices for fire prevention, and are they following them?

You may need to contact a city or tribal agency, a property manager, or a neighborhood association. Once you have a contact, put on your leadership hat.

Are you on or can you attend a governing board that hires landscapers and/or gardeners? Make sure that your board and the landscapers are aware of basic fire prevention techniques for their site. Do they know what to plant, what to clear, what to trim – and do they do it? (Your fire department will surely be happy to send an expert to one of your board meetings.)

Your own HOA or emergency response team can help individual families understand the safest way to maintain private patios and gardens. Hold a meeting. Draft a notice to include with the rental invoice. Train a couple of your team members as “consultants” for people who have questions or don’t seem to get with the program.

Of course, even with well-maintained defensible space, a property can still burn. But if there’s a choice for fire fighters to protect a prepared space vs. an overgrown and unprepared space, which do you think they will choose?

Consider a community project for wildfire prevention

Since 2013, The National Fire Protection Association® (NFPA) and State Farm Insurance have been sponsoring Wildfire Community Preparedness Day.

This is a national campaign that encourages people to come together ON A SINGLE DAY to reduce wildfire risk. This year, Wildfire Community Preparedness Day is on May 4, 2019.

The idea is to get a group to work together on a project or event. Their efforts may be supported by $500 grants from State Farm.

Here’s what some groups have done in the past:

  • 20 volunteers from the Red Cross, AmeriCorps and the tribe prepared a defensible space around the residences of 3 tribal elders in San Diego County.
  • The local fire department and a youth organizations spent 3 days clearing out dead trees and underbrush from Colorado Mountain Zoo.
  • An elementary school created a “Firewise garden” in front of their school.
  • Boy scouts and local residents worked together on a clean-up day, cleaning roofs and gutters, removing vegetation and debris.
  • Four towns in Colorado banded together to rent equipment to remove 66 truckloads of slash from home sites!

What about your emergency response group taking the lead on a project?

A community project might be a great way to motivate your group! At the same time you could help promote wildfire safety and strengthen relationships among residents, local fire department,  community leaders and elected officials.

To get one of the 150 awards being made by State Farm, you’ll have to submit a plan for your project by March 1.

Action item #5: get all the info about Wildfire Community Preparedness Day, including the application for the grant, at this website:  https://www.nfpa.org/Public-Education/Campaigns/National-Wildfire-Community-Preparedness-Day

With the government shutdown still ongoing this week, the whole concept of reducing fire risks seems particularly important. Why? Because thousands of agency employees are not able to do the cleanup and training they would normally be involved in.

Time for us to step up ourselves. Even starting in the rain!

Virginia
Your Emergency Plan Guide team

P.S. This Advisory focuses on preparations you can make BEFORE a fire threatens. Evacuating and fighting fires are separate topics in themselves.

How to Improve Your Chances of Survival

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First person to help is probably a victim

Start a new year, strengthen your team.

The first rescuers in a disaster are others who are right there. Your neighbors. Your co-workers. They know you. They know where you are likely to be, and whether they should search for you!

Improve your chances of survival by building a stronger team around you – in your neighborhood and at work.

If you’ve got the start of a team . . .

Last year (2018 was so long ago!) we focused on creating what we think are some helpful blueprints for building that team. To make them more useful, we customized by type of neighborhood you might find yourself in.

Each of the books in our Neighborhood Disaster Survival Series addresses a different type of neighborhood:

  • An apartment or condominium neighborhood, where neighbors come and go, storage space may be limited, and since you don’t own the entire building, some preparedness options are limited. Improve your chances of survival by sharing and working together.
  • A mobilehome community, where building standards vary so homes may be more vulnerable to certain natural disasters and top infrastructure threats include broken gas and water lines.
  • A suburban neighborhood where options may be more varied but homes are so far apart you may not even know your neighbors or where families may have a “My home is my fortress.” attitude.
  • A small business whose owner is typically torn between meeting current profitability necessities and providing for what feel like only potential business or employee losses.

Steady wins the race.

You can’t build a team quickly. The guides go into great detail about building teams. They focus on identifying leaders to start the process, and suggest that the leaders get Community Emergency Response Team training so they share some of the same skills and approach emergencies in a systematic way.

Once this core group is ready to go, its members can begin to pull in other neighbors. The guides have plenty of ideas for ways to attract neighbors and get them involved. Your team will find it easy to arrive at emergency preparedness recommendations for the whole neighborhood. They may even come up with a written plan. All this will improve your chances of survival.

Many, many neighborhoods around the country have followed a similar road to improving their resilience.

But what if you don’t have a team?

What are you doing or planning, at home or at work, to improve your chances of survival?

  • If you have trained CERT graduates in your neighborhood, maybe they have stepped up to take on a leadership role. Or maybe you could encourage them to do so?
  • If you have a property manager or business owner who is tuned in to emergency preparedness, has that person taken some steps for more resilience? Maybe you could suggest and support those efforts? (Lots of ideas here at Emergency Plan Guide!)
  • What if nothing is happening in your neighborhood, and you feel like a voice in the wilderness?

Here in our community our team has shrunk. So we’ve decided that it’s time for a renewed neighborhood effort. We’re starting – again – from scratch!

Set the tone.

won't you be my neighborRemember this cartoon from the Advisory a couple of weeks ago? We’re using it to set the tone for our 2019 team-building effort. Friendly, not threatening or guilt-inducing.

Simple first step.

This week, we’re following up with the next step, providing neighbors with a simple form that they can fill out and share. The form is a simplified List of Emergency Contacts aimed at bringing neighbors together who may never really have met.

Emergency Contact InformationHere are instructions we’re sending along with the form:

Fill it out this form WITH YOUR INFORMATION.  Maybe your emergency contact is your daughter. Mention that. And under “Special notes” you could add your pet.

Make a few copies of this information about you, and make a few blank copies too. (You don’t need a form; a simple piece of paper will do.)

Then, step next door and introduce yourself and share this information. Ask neighbors to share their info in return. Exchanging info doesn’t mean you’re promising to be best friends. What you are doing, though, is making our neighborhood a friendlier place, and making it safer and more secure, too.  

A good way to start the year, don’t you agree?

Neighborhoods change, and neighbors change. Here in our own household we’ve noticed one thing that happened in 2018   – we’re getting older!

But no matter the exact circumstances, having good neighbors, and being a good neighbor, will improve your chances of surviving a disaster. We are all in this together!

Virginia
Your Emergency Plan Guide team

P.S. How well do you know your neighbors? Have you exchanged important contact info? Let us know how you went about it! We need all the suggestions we can get, because this seems to be one of the biggest challenges to starting a neighborhood group!

Help Your Neighborhood Prepare for Disaster

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The Constant Challenge

I write often about CERT – the Community Emergency Response Team – and the great training that CERT provides.

People who become CERT graduates are almost always up to speed on what’s going on with the weather. CERT grads have basic emergency equipment including radios and walkie-talkies. They are people you can count on when things go wrong.

But CERT grads just aren’t enough to help most neighborhoods prepare or get through a major disaster because there aren’t enough of them!

So when the disaster hits, you’re going to be counting not on First Responders, not on CERT grads, but on your neighbors – trained or untrained!

Here in my neighborhood, we’ve built a neighborhood emergency response  team with the help of CERT grads – but we’re constantly trying to strengthen neighborhood resilience just by getting more neighbors involved in planning for disaster.

Earlier this month I wrote an article on the issue for our neighborhood newsletter. I tried to make the message a friendly one – not just about emergencies and disasters!

I’ve received some positive feedback so I thought I’d share my article here. Maybe you can cut and paste and use some of it for YOUR neighborhood? Can you pull out a couple of the suggestions as the basis for a meeting?

Do with it what you will!

I just hope it will be useful to help your neighborhood prepare for disaster!

Here’s the article.

won't you be my neighborWon’t you be my neighbor?

Over the past year we’ve witnessed so many tragedies and none worse than what’s still happening now in Northern California – thousands of homes destroyed, dozens of people dead, and 3 still missing more than a month after the start of the Camp fire.

We’ve heard great stories of neighbors helping neighbors in disaster situations.

Some of the stories are awe-inspiring.

  • The Cajun Navy towed their private boats from Louisiana to Florida and launched them to help pluck hurricane victims from floodwaters.
  • Neighbors with chain saws worked hour after hour to clear roads after devastation caused by Hurricane Florence.
  • A food truck owner drove 50 miles into a disaster area and fed everyone as long as the food lasted.
  • People spontaneously added clothing to a pile in a Walmart parking lot to create a place where displaced families could collect necessities.

There are many stories just like these – stories of ordinary people finding the will to step up in a disaster.

At the same time right here at home we’re lucky to have stories of neighborhood volunteers who help out all the time!

Here in our neighborhood we see residents who are willing to give time and energy to make a difference for our community throughout the year. We can look back and count dozens of activities, groups meetings, special events – all organized for us by caring volunteers.

But here’s The Constant Challenge. . .

This group of dedicated volunteers is reaching fewer and fewer people – partly because we lose community members, and partly because new residents are not being integrated. And as always, because no disaster has actually hit us, people find it easy to postpone taking any preparedness steps.

For the New Year, our homeowners association has made a commitment to build an even stronger neighborhood.

Building a stronger neighborhood starts with knowing your neighbors.

This means knowing names, having the name and phone number of a neighbor’s emergency contact or family member, maybe exchanging emergency keys. It means keeping a watch out for water leaks, escaped pets, etc.

When you know your neighbors . . .

  • You know who “belongs” in the neighborhood and who might be an intruder – and if you should call the police.
  • You notice when you haven’t seen a neighbor for several days, so you can do a quick check or make a call to a family member.
  • If a neighbor is having a problem getting around, you are ready to add a few items to your shopping list to help them out.
  • You have someone to call if you can’t get home to care for your pet.
  • In a major emergency, you know you won’t be overlooked or forgotten even if you don’t get an official “alert”  – because your neighbors know you are there!

Here’s the first step:

Just introduce yourself and learn the names of at least a half dozen of the people who live around you!

For the next step:

Exchange a simple form that lists names and contact information.

We’ll come up with a sample form in our next article, so watch for it. In the meanwhile, get out there and meet that first new neighbor!

* * * * * *

OK, that’s the first article in the series I’m intending to write for my community. The next article will have that little emergency contact form I mention. It will also have a place for people to list pets, medical conditions, etc. But sharing that kind of info doesn’t happen at the first meeting. It requires trust – so we’ll start with just introductions.

I’ll let you know how things go here.  Please let us know what steps you’ve taken in your community to help involve neighbors!

Virginia
Your Emergency Plan Guide team

P.S. If you’re new here, you may not realize that our main emphasis at Emergency Plan Guide is on what we call “wholistic” planning! We believe that the impact of every big emergency extends well beyond your family. We are all in this together — and the more we work together, the safer we all will be. Does this sound like something you agree with?  If so, take a look at our Neighborhood Disaster Survival guidebooks. Each offers a path to organizing an emergency response team within your neighborhood,whether it’s made up of apartments, mobile homes or single family homes.

A Tsunami of Threats

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Too many threatsThe number of threats can be overwhelming.

In just the past 2 weeks we have been bombarded with stories of threats that turned into disasters and near disasters.  I’m sure you’ll remember these:

October 10, 2018Michael makes landfall as a Category 4 hurricane in the Florida panhandle. 50 people dead, billions in losses.

October 15, 2018 – 60,000 without power as PG&E shuts down lines over more wildfire fears.

October 24, 2018– Police intercepted suspected pipe bombs sent to high-profile Democrats, in what New York officials described as an act of terrorism.

October 29, 2018Eleven people were killed and six others were injured on Saturday when a gunman opened fire in a synagogue in Pittsburgh, Pennsylvania.

October 29, 2018 –Boeing jetliner crashes after take-off in Indonesia, all 189 aboard presumed lost.

This is just a short list. There were more. And throughout the country people suffered from local tragedies that didn’t make the national news.

How can we do a realistic job of preparing for so many threats?

Consider a systematic approach.

1-Start with a written list of threats.

In writing our Neighborhood Disaster Survival Series we found ourselves assembling multiple lists of potential threats. Ultimately we put together one list for homes and a different and considerably longer list for businesses.

You can build your own list. Get your team together in front of a BIG white board or easel (plenty of pages of paper) and brainstorm all the threats that you could possibly face. We have done this a number of times in our group, and we usually come up with 20-40 threats. (This is a great exercise to get people engaged. )

2-Narrow it down to threats that are realistic for you and your community.

Go back over your massive list (!) and start paring it down by removing threats that may be POSSIBLE but really aren’t PROBABLE.

Usually it’s simply a matter of replacing emotional response with common sense and some history.

For example, here’s a short list of threats with some thoughts that can get you started on the paring down process.

  • Every day challenges like power outages – the most frequent disaster in the U.S. (and increasing in frequency). In our local neighborhood we have to include water main breaks and gas line breaks and/or shut-offs, because of the age and quality of our infrastructure.
  • Potential localized dangers to your neighborhood, like transportation accidents – particularly high risk in industrial areas. If you live or work near an airport or beside train tracks, near chemical plants or certain industrial processing installations, threats of accident might be high; otherwise, you could probably take these threats off your list.
  • Natural disasters like floods or storms, earthquakes, tsunamis, and wildfires – likely tied to your geographic location. These are always first on everybody’s list, and their likelihood is pretty easy to evaluate.
  • Mass shootings and workplace violence – nearly always the result of personal motives and/or mental illness issues. Very difficult to anticipate or prepare for, but you could be blamed for negligence if you ignore the possibility.
  • Attacks with weapons of mass destruction – suddenly appearing on our list after decades of being absent. We’re talking here about the threat of nuclear explosion or biological or chemical attacks. If you live and work in a major metropolitan area, particularly a government center, your risk would be higher.
  • Cyber attacks – almost 3.25 billion data records were compromised in the U.S. during the first half of 2018; new vulnerabilities are being exploited as data moves to the cloud. As you read this, attacks ranging from simple virus infections to ransom claims are happening to individuals and businesses around the world.
  • Lawsuits – becoming more frequent but one of the easiest threats to protect against.
  • Terrorism – Whether international or domestic, terrorism results in dramatic news coverage. It is still relatively rare in the U.S., but the number of incidents has been rising.

3-Begin preparing for these selected threats.

Pick the most likely threats and start with those. What can you do to find out about the threat in advance? Can you mitigate (lessen) the impact by making changes NOW? What processes, tools and people might you need to recover once the threat has materialized? What’s the plan for assembling these resources, training, etc.?

Warning: Don’t let your emotional reaction prejudice your efforts.

During the “threat analysis” exercise you may find that people’s individual biases and emotional reactions are likely to emerge. Their experiences may make it tough for them to think dispassionately about a given threat.

Moreover, research has shown that most people seem to find man-made disasters more frightening and rate them as more severe than natural disasters. Terrorism tops the list for emotional reaction, even though it is very low on the probability list.

Try not to let these biases get in the way of making good decisions as to which disasters you actually prepare for!

Reminder: Plan to repeat.

Analyzing threats is something you’ll want to do more than once, because circumstances change. Build a repeat look at threats into your plan!

Virginia
Your Emergency Plan Guide team

P.S. We were hit this week by another of those “local” disasters. It had to do with a Windows 10 update. Our entire network just threw up its hands and quit.  So while I would normally have offered you our list of over 80 threats to business, I just haven’t been able to make it happen!  If you can’t wait, please just buy a copy of Emergency Preparedness for Small Business and you’ll find that list in the Appendix, along with a multi-page Risk Analysis Worksheet that can help you set priorities!  I’ll report in later about how we recover!

How do you answer when . . .?

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Answers

Do you have an answer when people ask, “Why are you involved in Emergency Preparedness?”

If you’re like me, you’ve been asked that question many times, in a variety of ways.

Common questions – do they sound familiar?

  • What’s so great about emergency response?
  • How do you even know where to start?
  • What if your family really isn’t interested?

Frequent put-downs – tough to come up with an answer!

And then there are some people who don’t even pose a question, but come up with a comment designed to shut the whole conversation down.

  • I don’t believe in scaring people.
  • Nobody has that kind of money.
  • Nothing bad is going to happen here.

The best answer? Facts!

The trick I’ve found is to have at hand a few facts to counter the emotions in these comments! And since Joe and I are planning to be at a big emergency preparedness community fair this weekend, I decided I needed a few updated facts.

I am sharing them below as the Emergency Preparedness Fact Sheet, with this month’s date. Obviously the fact sheet can get out of date mighty quickly!

I hope you will find these facts useful in casual conversations. You can use them to answer a question like one of those above. You can use them to start a substantive discussion at work or with a group you belong to. (Your neighbors may not agree with everything!) Share them with the press.  Customize, add, subtract.  But use the fact sheet contents when you can, and let us know how it works!


Emergency Preparedness Fact Sheet – October, 2018

Why I stay involved . . .

  • More disasters: Weather-related disasters are increasing, quadrupling since 1970 to almost 400 per year. Hurricane Harvey was called the 3rd 500-year flood in 3 years. Hurricane Michael is strongest to hit Panhandle of Florida in recorded history. https://www.economist.com/graphic-detail/2017/08/29/weather-related-disasters-are-increasing; https://www.vox.com/science-and-health/2017/8/28/16211392/100-500-year-flood-meaning; https://www.cnn.com/2018/10/10/us/hurricane-michael-wxc/index.html
  • Higher costs: The cost of disasters continues to go up. With three devastating hurricanes, extreme wildfires, hail, flooding, tornadoes and drought, the U.S. tallied a record high bill last year (2017) for weather-related disasters: $306 billion. . CBS News, Jan. 8, 2018
  • Fewer deaths: The number of deaths caused by natural disasters is falling:
    • Cities invest in safety measures, advanced warning systems, better buildings.
    • Response organizations deliver food, water, sanitation, and medicine more quickly.
    • People have access to social media, GPS, television, radio to warn them to get out of the way or get prepared for impending disaster.
  • Delayed response: However, in a widespread emergency, governments and aid organizations cannot always help communities immediately.  A new emphasis has arisen to promote “community resilience.” https://www.fema.gov/community-resilience-indicators
  • Public apathy: Study after study says that Americans recognize the threat of natural disasters, but fewer than half of them have done anything to prepare. Statistics for small business preparedness are similar. https://today.yougov.com/topics/lifestyle/articles-reports/2018/07/17/americans-disaster-preparedness-2018
  • Limited citizen engagement: Since 1993 CERT (Community Emergency Response Team) training has educated volunteers in basic disaster response skills such as fire safety, light search and rescue, team organization and disaster medical operations. Nationwide, in over 2,700 communities, more than 600,000 people have gone through the FEMA program. That’s 600,000 in a population of 325 million = 1 CERT grad for every 500+ neighbors! https://www.ready.gov/community-emergency-response-team
  • Community organizations: Some local governments also create and support neighborhood preparedness groups, often based on CERT and operating under the office or department of Emergency Management. Examples are LA’s Ready Your LA Neighborhood (RYLAN) and Hawaii’s Hazards Awareness and Resilience Program (HHARP).
  • Filling the gap: In most cities, when CERT graduates finish their training, they continue to train with other CERTs but go back into their neighborhoods without tools to help involve their neighbors. Emergency Plan Guide resources are meant to fill that gap:
    1. EmergencyPlanGuide.org regularly publishes articles and reports on various aspects of preparedness. The authors assume subscribers to the regular weekly Advisories have an interest in building more resilient neighborhoods, so most Advisories are designed for group leaders to share in a formal group (church, homeowners’ association, business, school) or informally.
    2. The Neighborhood Disaster Survival Series adds a new tool for building more resilient communities. Each book provides a thorough, step-by-step program, again based on CERT principles, to help community leaders and their neighbors understand vulnerabilities of their particular type of community and work together in a more organized fashion to prepare for and respond to emergencies. The goal of each book is to help a group develop a PLAN for PREPAREDNESS that will have some staying power; the small business book is also designed to keep a business out of legal trouble.

What “facts” or emotions keep YOU involved? Are you able to get other people engaged by describing your own feelings or concerns? What “arguments” have worked best for you in getting others to take action?

Let us know in the comments!

Virginia
Your Emergency Plan Guide team

 

Simple Survival Signals Can Help Speed a Needs Assessment

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Survival signal flare

Wham! Your neighborhood is hit by an emergency! Before you do anything else, you check immediately on your own condition and the condition of the place where you are.

Then, if you are a member of a CERT or NERT team, you set out to check on others and help come up with a Needs Assessment(Our team members, like others, use checklists to record and walkie-talkies to report on how many people have been impacted, who is injured and to what degree, and what’s the status of neighborhood structures.)

The full needs assessment may take quite a while.

  • You and a partner can try to hurry to every single house on the street, interviewing residents and noting damage. But that may be beyond your physical capability.
  • You can try to call everyone on the street. However, even if you know all their phone numbers, that, too, would take a long time — dialing, hearing their story, answering questions, leaving messages, etc. (Besides, in a big emergency the phones may be down or overloaded.)
  • If you had a drone, and knew how to make it function, and it was daytime, you could send it up to view the houses. Of course, you wouldn’t be talking to residents.

Time is of the essence!

Here are three simple survival signals that might speed the needs assessment in your neighborhood.

These signals are in use by various neighborhoods in our Southern California area. Obviously, every region/neighborhood is different. But if one of these makes sense for you, or a version of one makes sense, bring it up with your group. Of course, not one of these will work without NONE of the signals works unless people have been  have come up with different ways to SIGNAL they are OK. All of these “systems” have come into play after group discussion, and they only work if people have been trained to use them in advance of the emergency.

Simple Survival Signal #1: White Towel Over the Mailbox

In closely-spaced neighborhoods like ours, we can stand at one corner and see all the way down the street to the corner. Many residential neighborhood developments around the country are laid out similarly.White towel signals OK

In an emergency, if people would SIGNAL THEY ARE OK by putting a white towel over the mailbox. A quick glance would tell rescuers to head to the next house.  (Note how the white towel in the photo stands out!)

Advantages of the white towel system:

  • Everyone has a white towel or rag or can get one. (White cloths are sold inexpensively in packages, as rags.)
  • Towel won’t be damaged by getting wet or dirty.
  • White towel is visible day or night.

Disadvantage of this system:

  • Won’t work if you don’t have mailboxes or other structure at curb in front of each house.

Simple Survival Signal #2: Red Card, Green Card in the Window

At a recent meeting sponsored by the Earthquake Alliance here in Southern California, we were shown a great printed resource designed to be handed out to everyone in a neighborhood. It’s an oversized tri-fold brochure printed on heavy paper, with all kinds of interesting facts and tips about preparing for disaster.

Two of the panels are signaling devices. One has a big OK in Green. On the reverse is printed a big red HELP! In an emergency you put the appropriate sign up in your window to let first responders/neighbors know what’s what. (The image shows two of the brochures so you can see both red and green panels.)

Emergency Signal SignAdvantages of the colored card system:

  • A sign inside the house won’t get blown away or damaged by weather or vandals.
  • This sign is big enough and heavy enough that it won’t be accidentally tossed.
  • Resident won’t have to go outside to place signal.

Disadvantages of this system:

  • All residents in the neighborhood would need to be provided with the signs (cost).
  • Someone has to design, write and print the signs, which would be different for every region.
  • Window sign is probably only visible from directly in front of the house or window.
  • Probably not visible at night.

The green/red signal doesn’t have to be printed. It could be as simple as two pieces of construction paper, one red and one green. Store them near the front window, of course.

Simple Survival Signal #3: Survival Whistle Calling For Help

Ok, what if you are trapped under fallen debris? You certainly can’t place the red (HELP!) card in the window. And depending on ambient noise, time, etc., you may quickly become exhausted calling for help.

But nearly everyone would be able to use a whistle to signal their need for help – as long as they can get the whistle to their mouth.

The universal signal: three loud, short blasts followed by a pause, and then three more loud, short (3 seconds?) blasts.

Advantages of having a survival whistle:

  • Whistles are small, light-weight and easy to carry – on a key chain, connected to your purse, on a lanyard fastened to your backpack, etc.
  • Whistle can be large, small, colorful or discreet. You can find the style you like.
  • Whistles can be used for other purposes, too – calling kids, scaring away animals, warning drivers, etc.
  • Nearly every whistle I’ve ever seen costs less than $10.

Disadvantages of a survival whistle:

  • A poor quality whistle will NOT serve. A cheap whistle (the kind with a round “pea” inside) can jam. (I have experienced this!) The sound made by cheap whistles can also be too soft. You want 90 to 120 decibels of sound.
  • Super loud whistles may require earplugs.
  • Even though they cost less than $10, buying whistles for a whole group can become expensive.

There are so many whistle choices! I personally have a half-dozen or so different whistles, because I keep seeing ones I want to try! A couple of them are just to fat or ugly to make me feel like carrying them. (I use them for show and tell at our meetings!) But I have found a couple that I really like, and I have them with me all the time. Check out the whistles below for yourself, your family (great little surprise gifts) or your group. Click on the images or the links to go directly to Amazon.

Perfect for EDC — Every Day Carry

I really like this brass whistle! It’s neat, attractive, sleek, reaches 120 decibels.  It’s truly mini — small enough to fit in the palm of my hand. Of course, I’d want to attach it to a key chain or add some sort of lanyard; the gold ring looks sturdy and well made. AND the whistle costs less than $5 as I write this!

Mini Whistle Premium Emergency Whistle by Outmate-H62 Brass Loud Version EDC Tools

Businesslike and flexible

The whistle below comes as a two-pack, with carabiner and lanyard included for a variety of fastening options. Still, it’s not too bulky. This is the loudest of the three examples. Its stainless steel double-tube design can achieve 150 decibels — that sound carries farther, too! Also less than $5 each.

Michael Josh 2PCS Outdoor Loudest Emergency Survival Whistle with Carabiner and Lanyard for Camping Hiking Dog Training (Gold)

Fun and sporty

This third example also comes as a 2-pack. The whistles are dual tube, made of colorful, unbreakable plastic, waterproof. (Plastic doesn’t stick to your lips in the cold, either.) Matching lanyards are also sporty, would attach well to backpack, sports equipment. These whistles might not blend in  so swell with business attire (!), but look great for sporting events, camping, etc.  Loudness: 120 decibels.

HEIMDALL Safety Whistle with Lanyard (2 Pack) for Boating Camping Hiking Hunting Emergency Survival Rescue Signaling

I hope you’ll take a serious look at these simple survival signal ideas, and share them with your neighbors. And let us know how your tests work!

Virginia
Your Emergency Plan Guide team

P.S. Of course, you will likely turn to your cellphone as your very FIRST signalling tool in an emergency. Even if the phone does work, it would take a long time to dial up all your family and neighbors. Better? Pre-program your phone so you can send a TEXT MESSAGE all at once to a group, with just the push of a button!  (If the president can do it, we can too.) I’m researching programs for this right now. Do you have any recommendations?

 

 

 

 

 

Firsthand Account of CERT Response in Hurricane Florence

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The following is a . . .

Special Report from North Carolina

It’s from one of our readers in North Carolina. Sparky Wilson was a guest author a Emergency Plan Guide a couple of years ago, so when Florence hit I knew he was in the affected area. I wrote and was gratified (and pretty amazed!) to get back this detailed assessment of what he and his fellow CERT members have been going through.

I’ve attached some of his photos from the area, too.

You will see that the report suggests a number of ideas for building your team. I’’ll be developing some of them in future Advisories.

In the meanwhile, read on . . .!

Wednesday, September 19, 2018

Virginia, here’s some hurricane news from the Sandhills of central North Carolina!   My wife and I live in Carolina Trace, a gated community of 3,000+ people living in 1,750+ homes, situated on 2,500 acres of heavily forested rolling hills with a 330-acre lake in the middle of the community.  It is both beautiful and a challenge when disasters hit – like hurricanes, tornadoes, wildfires, chemical spills, heavy rains, and snow and ice storms.

Tree falls on roof Carolina TraceHurricane Florence is the second hurricane our CERT has been involved with.  Two years ago, we were activated for Hurricane Matthew – high winds, heavy rain, over 500 downed trees and some damaged homes.  We learned a lot from the Matthew experience and identified areas where we could improve performance.

I would like to share some of the lessons we have learned.

I am convinced CERT should . . .

Create Emergency Operations Plans for their neighborhood(s) and coordinate them with key players.  The key players include, but are not limited to: the emergency services office, fire department, ambulance service, local shelter, HOA/POA(s), power, water and sewage connection points, and the agency charged with evacuating residents.

Carolina Trace tree downCoordinate frequently with the organization directing your team.  Our team reports to the Director of Emergency Services.  Learn who else will be out there responding and what can they do for you and vice versa.  There are many organizations in your community that will be operating during a disaster response – EMS, fire departments, Red Cross, law enforcement, neighborhood security forces, transportation agencies, Baptist Men’s Group, and the list goes on.  You’re going to see them all when the disaster strikes – get to know them now.

Carolina Trace flooded roadGood radio communication is extremely important and never seems to go the way you want.  Carolina Trace CERT issues a MURS radio (short-distance Multi-Use Radio Service, limited to 2 watts power) to every team member.  It’s our go-to radio for intra-team operations because they are relatively inexpensive, we can add more powerful antennas for increased range and there is no licensing requirement.  We encourage our CERT volunteers to become Amateur “Ham” radio operators.  Ham radios are great when it comes to reaching out to others in an emergency.

(Note though that Amateur Radio Operation requires licensed operators so plan ahead.  We are fortunate in that we have a narrow-band digital radio that allows us to communicate directly with the Emergency Operations Center (EOC) and our fire department wherever they are in the County.)

Know your team’s strengths and weaknesses.  We have learned a lot about our strengths and weaknesses during exercises and especially during Hurricane Matthew.  We have worked hard since Matthew to improve our capabilities in those areas where we found weaknesses while maintaining proficiency where we were already to standard.   Our field exercises have garnered recognition from our first responders and has led to more training with and from them, thus creating good communications and a better understanding of roles and capabilities for us and them.

Carolina Trace flooded dockWe were prepared when the cone of uncertainty indicated we were at risk. Florence brought us tropical storm force winds and fifteen to twenty inches of rain (depending on where you lived in the County).  Some homes were damaged, many trees were toppled and several roads are still impassable due to flooding.  We offered support to the county shelter and checked on neighbors when it was safe to venture out.  We also provided damage assessments to the fire department and the county Emergency Operations Center.

Next steps in our CERT response in Hurricane Florence

Carolina Trace clearly “dodged the bullet” when Florence dipped South and skirted us.  That said, our preparations through hands-on monthly training sessions and radio checks, field exercises and partnerships with the professionals have led our team members to feel confident in knowing how and what to do when disaster strikes.  They understand that If things don’t go well in training they are not likely to go well when it’s for real.  Our next step is to conduct a Hot Wash (AAR – After Action Report) to identify areas where we can do better and focus future training on those areas.

Virginia adds: You can see that Carolina Trace has a pretty well organized neighborhood CERT team, with a history of training, connections with local officials, current equipment, etc. Not every community has this level of neighborhood commitment and support, but it is something we can all aim for. A team of trained volunteers in our neighborhoods could make all the difference in how we get through any emergency.

Thanks to Sparky for this timely and valuable information. Please share it — and share YOUR story, too. This is how we know what’s really going on.

Virginia
Your Emergency Plan Guide team

P.S. If you liked this Advisory, sign up below to get one every week.  Disasters aren’t going to stop coming.

 

Building a Neighborhood Emergency Preparedness Team

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UPDATED SEPTEMBER 9, 2018.

Yes, it’s fun to pull together survival kits for yourself and family members. For some of us, getting more and better survival gear turns out to be a sort of addiction! (A healthy addiction, we believe.) And creating family plans is satisfying, even though they require constant updating.

But once your immediate household is organized, what then?

Building a neighborhood emergency preparedness group

When the emergency hits, are your neighbors going to be knocking on your door, looking for help?

They may. And you may not want or be able to help them.

The only way to solve this problem is to encourage neighbors and co-workers to be as prepared as you are!

We have devoted a lot of our time over the past 15 years to helping our neighbors get prepared, trained and organized.  If you’ve been reading our Advisories, you know about some of what we’ve done.

Now we’re adding one more piece to the puzzle.

Building a Neighborhood Emergency Preparedness Team — getting more attention.

About 3 years ago, we started a whole new section on building a neighborhood group. Here’s how we started that section:

  1. Step One was to pull together all our original material on team-building that we’ve created for Emergency Plan Guide readers. That list starts at the bottom of this post.
  2. Step Two was to reach out to other organizations around the U.S. for their best ideas. In fact, many of our blog posts already link to others’ stories and skills, and we’ve added more and more.
  3. Step Three was to solicit specific input for Emergency Plan Guide readers. We continue to do this, and you can help by referring us to people or sources you know, or by suggesting a topic you’d like to know more about. We’ll track down and share the best info we can find!

Let’s start with resources for those people who have already made the commitment to starting or building a neighborhood group.

We assume that as the leader, you will have found a way to get formal CERT training for yourself.  Not all members of your team may get training, but you need the framework and vocabulary of CERT so that your group can work effectively together and with local first responder teams.

So to start with Step One for building a neighborhood emergency preparedness team . . .

. . .here is a list of some original material from the Emergency Plan Guide collection. Most of this is ready for download as is, with the first couple of handbooks available for purchase.  We hope you’ll find what you need for YOUR group!

Comprehensive training manuals

  • The Neighborhood Disaster Survival Series — our 4 books aimed at building groups in different kinds of neighborhoods. Each book is over 100 pages filled with specific steps and suggestions based on 15 years of growing our own group.  The books are at Amazon, in ebook (downloadable) or paperback.
  • Meeting Ideas — A collection of meeting ideas, with a list of what you’ll need, how best to schedule the activities, what to watch out for, etc. $10 at Amazon. Get more details by clicking the link.

Stand-alone subjects for training or discussion

  • UPDATED! How to Recruit Volunteers — We just updated this list. Download your copy now!
  • How to Hold a Great Meeting — Event-planning basics that you’re probably familiar with, but that can help others on your team get up to speed. Since we started our own group, we’ve been able to provide a great overhead projection and sound system for our guest speakers.  That helps, as long as you have some skilled audio-visual people on hand!
  • Finding Leaders — Every member of your team needs to be able to step up to lead. After all, when the emergency hits, you can’t be sure who will be on hand.
  • Active Shooter Event — Worth a discussion, particularly given recent developments here and abroad.
  • For more, just click on NEIGHBORHOOD in the category listing in the sidebar to the right.

Possible group investments

More to come! (Be sure to sign up to get our Advisories so you don’t miss anything!)

Virginia
Your Emergency Plan Guide Team

P.S. Step Two for Building a Neighborhood Emergency Preparedness Team is to reach out to other organizations. Just last week you saw the results of some of our outreach when we wrote about the Lamorinda California CERT team’s upcoming meeting. Please share what YOUR group is doing!

Counting On Your Neighbors

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Preparedness Training in Mandarin

How confident are you about your neighbors’ level of preparedness?

The title of this Advisory is taken from our Neighborhood Disaster Survival Guides. If you’ve looked at one of the Guides, you’ll remember that Part One is titled “Your Personal Safety,” and Part Two is titled, “Counting On Your Neighbors.”

  • How confident are you about your neighbors?
  • Are they prepared for emergencies?
  • Would they be able to step up to help you, or others?
  • Would they be able to evacuate?

Heck, do you even KNOW your neighbors?

Every community is different, of course. And the make up of communities can change rather quickly. So while a couple of years ago you could answer the questions above, you may not be so sure today.

That’s why building a local Neighborhood Emergency Response Team that keeps going is so important!

Our neighborhood keeps changing.

Our local community here is pretty diverse, and as residents move out and in, we’re getting ever more new neighbors who . . .

  • don’t know what threats they should anticipate (earthquake, tsunami, flood?)
  • don’t know about our city and county emergency services
  • have never even heard of emergency preparedness.

Moreover, many of our new neighbors do not speak English as a first or even second language.

When someone asks me, “Are you counting on your neighbors?” it’s tough to answer affirmatively!

How to reach new neighbors?

I’ve written before about some of the activities we’ve sponsored in order to attract interest, educate neighbors, etc.

(One of the most popular was putting a bottle of water on each doorstep with a message saying, “Here’s a start for your own emergency supply kit. Don’t expect your neighbors to do anything more . . .!”  Well, it didn’t say that exactly, but that was the message!)

Today I wanted to report on yet another outreach event that happened just last week. It was a first for us.

Pick a specific target audience.

A growing number of our senior neighbors are coming directly from China and Taiwan. They haven’t lived in the U.S. before, so while they may know a few words of English, it’s not something they used in daily life or even studied in school. (Today, of course, all Chinese school children are learning English.)

Engaging these folks in our emergency response activities was pretty impossible until we tried several things:

  1. A few of our community leaders got together to teach a series of informal English classes. The classes were fun and funny – and students and teachers got to know one another.
  2. After the classes were over, some of the Chinese-speaking students kept meeting. One of their standing “agenda items” is to go over the community calendar with a group leader who translates everything.
  3. Finally, after our city’s CERT group came to give a presentation to our entire resident community, the Chinese-speaking group leader and I decided to put on a repeat performance – just for the Chinese speakers.

That’s the picture you see above. Our evening started with a pot luck dinner, then continued for a full 90 minutes while our Mandarin-speaking police officer went through the basics of emergency planning, earthquake preparedness etc. She was talented and the audience was totally engaged!

I even sneaked in another English lesson. And I passed along the discount coupons made available by our local hardware store.

Follow up!

As a result of this meeting, my own circle of friends has expanded. (My Chinese vocabulary remains stuck at 3 words.) I’m working with the leader and her core group to make sure these folks get more good training on a regular basis. First on the agenda, a great handout – in Chinese – from the Earthquake Country Alliance.

The group members are all looking forward to the training, and actually to a repeat visit from the policewoman. I’m looking forward to counting on these neighbors when the disaster hits!

Expect some push-back.

A couple of days after the dinner meeting, I mentioned it in a different setting. A long-time neighbor commented: “Well, as long as we keep doing things for them in their own language they will never learn English.”

Hm. I agree with that statement. I think everyone in the U.S. should learn English. (That’s why I was part of the teaching team! For that matter, I’ve taught ESL in a variety of settings over the years.)

But when it comes to an emergency, I am not willing to watch people get into trouble – or get ME into trouble – when some basic information would make all the difference!

And at Emergency Plan Guide the concept of “us” vs. “them” isn’t too popular! We don’t think anyone is unworthy of assistance or training. Our goal is all-inclusive — to help individuals and their communities become stronger and more resilient.

Where do you go from here to have a better chance of counting on your neighbors?

What challenges do you have in organizing YOUR community? What successes have you had in attracting people to emergency preparedness activities? What hasn’t worked? Who have you called on as resources?

Please send a message and share a story about your best meeting, of just drop your story into the comment box below to share with everyone!!

Virginia
Your Emergency Plan Guide team

P.S. I’ve mentioned a few resources in this Advisory. Here are some direct links if you want to track them down:

  • The Neighborhood Disaster Survival Series —  Each of the three books in the Community series has hundreds of ideas for building a neighborhood group and a “durable” emergency preparedness plan.
  • Message in a Bottle This is an inexpensive, one-time activity designed to remind everyone in the community about building up a supply of emergency food and water.
  • Partnership with the Local Hardware Store  You may be familiar with multi-tools or gas-shut-off wrenches or fire starters, but that doesn’t mean everyone is. Here’s how we partnered with our local hardware store for a great show-and-tell meeting.

“Wholistic” Approach to Emergency Preparedness

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Emergency Planning requires wholistic approach

At any given moment, take a look to your left. Then to your right. If disaster hits right now, one of those people is going to be your “first responder!”

Given what you see, what are your chances???

“We are all in this together.”

Here at Emergency Plan Guide you’ll see our wholistic approach again and again: “We are all it this together.” That’s why we extend our concern beyond individuals to the groups they find themselves in.

In our new book, Emergency Preparedness for Small Business , we point out the many groups connected to a business. Here’s an abbreviated look at some of them, and how they fit into the “wholistic” approach.

Every business community plays a role in YOUR business’s ability to survive a disaster, . . . and needs to be included in your “wholistic” emergency preparedness plan.

Your relationship with each of these groups can impact your brand and your reputation. Your community relationships impact your employees’ skill levels and quality of life. And your communities play a role in your ability to respond to emergencies.

If you’re a business owner or an employee, are you including these communities in your wholistic planning? 

What follows are excerpts from Chapter 3 in the book. (More communities are identified there.)

-The physical location

If you are in a business or industrial location your primary official contacts are likely the city government and local fire department. They will be concerned about providing immediate response to the threat of toxic chemicals, fire, flood, etc.

Other nearby businesses will have the same concerns – and will compete for the same official resources.

If your business is located near (or in) a residential area, nearby residents may have additional concerns about safety and security, including the company being prone to looting or other potential lawless activity.

-Employees and their family members

Communications with staff and family members are absolutely critical.

You probably already have an Emergency Contact form for employees. Does it have contact info for ALL family members plus an out-of-area contact? Do you know about special skills employees may bring to the emergency response table?

-First Responders, hospitals and other health care resources

How close are you to fire and rescue installations, hospitals, emergency care facilities? Under normal conditions, how long does it take them to respond to an alarm in your neighborhood?

Within your organization, what medically trained people are available, and what first aid and medical supplies do you have on hand for them to use?

-Utilities

Have you met with representatives of your different utility companies? What is their ability to respond to disruptions? Who in your organization should be trained on utility protocols?

-Telecommunications Companies

What level and type of services do you receive for voice, data, internet, video and restoration services in an emergency?

-Local, State and National Governments

What kind of resources can be mobilized at the local city level to deal with a crisis? The county or state level? How/when could you receive assistance from a National Guard deployment? FEMA?

-Stakeholders

Keeping the various stakeholders (board of directors, financial advisors, etc.) apprised of business conditions is an important management commitment. All stakeholder groups will have questions and will likely demand updates as to the company’s status in an emergency.

-Suppliers and business partners

What contingency plans do your suppliers have in case they run into problems?

-Customers

How will you support customers – local, long-distance, international – if the business is interrupted? How will customers be contacted in an emergency?

-Social Media

We have seen repeatedly how “news” of emergencies spreads dramatically via smartphones. Keeping the company’s messaging consistent to prevent rumors and speculation is a primary requirement in an emergency. Do you have protocols set up?

OK. These aren’t all the “communities” associated with a business. One of the reasons they all need to be considered?

Neighboring business communities may have conflicting interests in a disaster.

Bear in mind that the interests of these different groups can vary greatly.

Most will likely be sympathetic to your emergency situation and even helpful in the recovery process. Others may jump at the opportunity to take advantage of your problems. Still others might feel you were negligent in not taking reasonable or sufficient precautions to protect them from your problem – not to mention protecting your own employees, visitors, etc.

As always, thinking your situation through before an emergency hits will help you anticipate everything that could go wrong – and help you start setting priorities for building the processes and the relationships within the community that will make your response easier and more effective.

You might want to take another, closer look at Emergency Preparedness for Small Business. You can see the entire Table of Contents at Amazon.  

Virginia and Joe
Your Emergency Plan Guide team

P.S. We’re not lawyers but we have had enough business experience to be able to warn our readers of some of the legal dangers of not having a business emergency plan. We include those warnings in Chapter 8 in the Book.

 

 

 

 

 

Disaster Survival Series adds 4th title for Small Business

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Now available:

Emergency Preparedness for Small Business

The book that closes the gap in disaster survival between a business and its family communities.

4th book in series

The series expands: Emergency Preparedness for Small Business

No longer do small businesses have to put their business, their lives and their employees’ lives — and livelihood — at high risk in a catastrophic event. Emergency Preparedness for Small Business makes writing a simple Business Continuity Plan manageable and even easy. And we know that having that up-to-date, workable Plan improves the odds of business survival by an order of magnitude.

The foundation already exists.

This fourth book in the Neighborhood Disaster Survival Guide series has one unique purpose — to get business owners and leaders of their workforce community to adopt the widely acclaimed FEMA Community Emergency Response Team (CERT) process as an already-existing foundation for their Plan. CERT is provided free by over 2,500 cities and counties across the U.S. as well as on the FEMA website.

Authors Nicols and Krueger are themselves CERT graduates, and in the book have combined their years of working with business with their years of developing and leading a neighborhood emergency response team.

The first three books in the series were devoted to fulfilling the promise of CERT, giving individual members a way to leverage their training by reaching out and connecting neighbors and even whole neighborhoods.

This book extends CERT basics to the business community.

There’s no longer any excuse.

Joe Krueger says, “Whether you’re at home or at work, there’s no excuse for simply rolling the dice in an emergency. In fact, at work that attitude could be grounds for a lawsuit!”

Now businesses as well as neighborhoods have a simple roadmap for preparing for the natural disasters that threaten, as well as the even-more-frequent man-made ones. Each book presents options and real-life examples, offers step-by-step guidelines and adds references to dozens of other resources. There’s an occasional legal warning, too.

The message to all:

Disasters have surged 400% over the past 20 years – and they are bigger, often overwhelming official First Responders. It’s up to citizens to know what to expect and how to react, because they become the real “first responders!”

All 4 books are available as ebook or paperback at Amazon. Here are direct links:

  1. Emergency Preparedness for Apartment Communities
  2. Emergency Preparedness for Mobilehome Communities
  3. Emergency Preparedness for Homeowner Communities
  4. Emergency Preparedness for Small Business

When the disaster hits, it’s too late for preparing or for training.  Take the first step now.

Can you trust your fire extinguisher?

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Comparing fire extinguishers

Comparing fire extinguishers. How long will they last? Are they rechargeable?

Your CERT investment

How are you using your CERT training? (Check all that apply.)

  • I’m adding more and better gear to my green CERT bag.
  • I’m working on immediate family members to develop better “situational awareness.” Not always with much success.
  • When the subject comes up, I encourage neighbors and co-workers to take the training.
  • I have joined a neighborhood emergency response group.
  • I have decided to START a neighborhood emergency response group.

As you may have gathered by now, Joe and I don’t think getting CERT training is enough. Oh, yes, it’s valuable.

But “saving” it just for yourself or your family is like getting a double barreled shotgun and only ever using one barrel. Or getting bunk beds and only ever sleeping in one. Or getting . . . well, you can come up with another example of letting half of a really good thing go to waste!

In this case, it’s wasting all the good information that will help OTHER PEOPLE save themselves in a disaster.

Because that’s our philosophy, we’re always thrilled when we hear from people that they have made a successful effort to share good information.

A Better Return on Investment

Two weeks ago I heard from an Emergency Plan Guide Advisory reader that her mobilehome park was having a big Disaster Team meeting with several speakers. She reported that over 70 people had already signed up! Why? . . . free pizza, salad and beverages provided by Park Management!

Naturally that news made me want to share the meeting that we held last week in our community. We didn’t get 70, but almost that many people. And what made it different was the sponsorship of our local hardware store.

Plan a successful emergency response team meeting

Over the years I’ve written up “lesson plans” for neighborhood meetings and events. So here’s another one that perhaps you can use to “spread the word” in your own community. If the woman in the picture actually buys a fire extinguisher, we may have saved a home — or even a neighboring home!

All the meeting ideas presented in the Meeting Idea Books follow the same format:

  • Title
  • Objective
  • Procedure
  • Materials Needed
  • Comment

Title: We can call this one: “Building a Stronger Community.”

Objective: To encourage people to pick up a few everyday tools and equipment appropriate for day-to-day repairs AND emergencies.

Procedure: Joe and I approached the manager of our local Orchard Supply Hardware (OSH) about putting on a special “pilot” program for our community. We wanted to get people to the store to buy some important emergency preparedness items.

After a tour of the store, and a number of discussions with OSH and our team leaders, we agreed on the following format:

  • We would promote a “show and tell” meeting at our clubhouse.
  • The store would send a sales person to our meeting along with a number of examples of emergency equipment – fire extinguishers, multi-tools, lanterns and flashlights, smoke alarms, pre-built emergency kits, etc.
  • Members of our neighborhood team would also bring and demonstrate emergency items they own – pet container and pet survival kit, headlamps, various bottled water supplies, etc.
  • Nothing would be for sale. Rather, all attendees would receive a one-time DISCOUNT COUPON. All they had to do is take it to the store, shop from their list, and get the discount at the counter.
  • We’d have a door prize and refreshments.

Materials needed: The store selected (with our input) all the items they wanted to show, and brought them complete with price tags. Our team members brought their own things, some of which were not available at OSH. All we needed to create from scratch were the various promotional items for the meeting – flyers, newsletter article, email announcement – and the discount coupon. For the meeting itself we needed several tables for display, cups and napkins for the refreshments, plus two microphones (one for the M/C, one for the person doing the demonstration).

Comment: Our goal was to host a “community meeting” and not a commercial for the store. We made sure all advertising emphasized our Emergency Response Group. And having a mix of OSH and team speakers and show and tell items kept everything well balanced.

As much as I thought this meeting might be “ho hum,” (How many times can you talk about fire extinguishers?!) we got more than the usual number of thank you notes! We kept the speakers on track. And afterwards people crowded around the tables to pick up and examine ALL the articles, including those fire extinguishers and packets of water!

We haven’t heard yet about sales success, but I did send the store some ideas for follow-up meetings plus bullet points for a press release.

All in all, the meeting did what I hoped it would do – reach out to some new neighbors, introduce some new emergency preparedness ideas, and above all, demonstrate that we are a community and as a community – the more we all know, the safer we all will be!

If you are trying to come up with an idea for a meeting in your neighborhood or perhaps at work, try a variation on this one.

Virginia
Your Emergency Plan Guide team

P.S. We have held similar events in the past. At one meeting some years ago, The Home Depot and Costco both came and took orders that they delivered a week later.

P.P.S. Fire extinguishers were the hot item at that earlier meeting, too!

More hurricanes, and Harvey isn’t even over yet

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Flooding from rain

New hurricane season started June 1.

Recent headlines announce the start of a new hurricane season, with between 10 and 16 named hurricanes to look forward to. There’s apparently a new threat, too – “superstorms” that fall outside the regular categories!

So, have you moved recently? Or are you planning some travel?

Or maybe right now you are sitting in an area that could be threatened by the winds, storm surge or flooding from a hurricane? (Hurricanes don’t just hit coastal areas. They can create flooding for hundreds of miles inland.)

At Emergency Plan Guide we’ve written about hurricanes before, of course. (Remember the “Hurricane Headscratcher” that we put out last year?) But even if you think you’re an “expert,” it can’t hurt to refresh your understanding of some smart things to do to prepare.

Here are two excellent references, new to this Advisory:

  1. For families: . https://www.ready.gov/hurricanes  Note particularly the comments about signing up for local alerts and getting familiar with local evacuation zones and routes.
  2. For business: http://www.agilityrecovery.com/assets/hurprep.pdf This 4-page checklist was written in 2013 so the statistics may not be up to date, but the recommendations are worth considering, particularly those that have to do with shutting your business down before the storm hits.

And to get back to Harvey, where there are still lessons to be learned . . .

Hurricane season reminds me of Harvey, so I went back to see what has happened in Texas since the storm hit there last year. (August-September, 2017)

The following list is about Texas, but it could apply to most every community affected or threatened by a natural disaster. (In fact, there are some striking similarities between what people in Houston experienced and what is going on right now in Hawaii.)

As you read, think about the threats your community could face and how it might fare . .

1- Insurance. Most homes in Harvey’s path didn’t have flood insurance. Since the storm, applications for flood insurance have increased, as you might expect. What you might not have expected is that the vast majority of new policies (quoted as 70% by one agent) are for homes outside the mapped flood hazard area. People are recognizing that planning around the concept of the “100 year flood” isn’t adequate.

2- Name. Harvey was so destructive (51 inches of rain in certain parts of Texas) that its name has been retired from the list of potential names for future storms.

3- Help from the Government. Texas has requested and received millions in aid for rebuilding. At the same time, the state requested “flexibility” in deciding how the funds should be used. This has alarmed advocates for housing and for disadvantaged communities because the list of projects submitted along with the requests was heavily weighted toward large-scale infrastructure.

4- Homeless. The problems haven’t ended for people displaced by the storm. Of course, some homeowners have started rebuilding. But other people whose homes were damaged have been notified they need to elevate the homes before they can move back in. Naturally, many can’t afford what can be considered major renovation. And the FEMA vouchers that were allowing homeowners to stay in hotels have now run out.

5- More homeless. People who were renting when the flood hit have suffered even more. If they had no insurance, they may have lost most of their personal property. Those who hadn’t found new apartments and had been staying in hotels found their vouchers ended even sooner than homeowners.

6- Still more homeless. I don’t even want to mention the FEMA trailers sitting empty months after the storm . . .

More results you may never have even considered.

7- Jails. Flooded courthouses slowed the wheels of justice, causing jails to become overcrowded. According to one jail insider, “The situation is so dire that the county lock-up may soon have to begin turning away arrestees.” (I was unable to find out if that actually happened.)

8- Animals. The water that inundated the area also caused displacement of animals. Alligators from the wild and also from parks floated free and appeared in flooded neighborhoods. Fire ants, driven from their underground homes, clustered into “floating islands” to protect their queens until waters receded and they were able to build new nests in new locations.

9- Disease. Medical professionals continue to monitor the impacts of the air pollution, contaminated water and mold caused by the flooding, mostly from the superfund sites in the region. Researchers predict long-term health and emotional health problems.

Yes, 2017’s hurricane season was “the most costly and disruptive on record” in the U.S. So maybe this year won’t be so bad?!

You can hope.

In the meanwhile, this one storm alone reminds us how Americans have become so dependent on modern conveniences – power, hospitals and medical services, transportation, communications – that when these get interrupted or destroyed, the results can be disastrous.

Time to take another look at how well YOU are prepared for an emergency.

Virginia
Your Emergency Plan Guide team

P.S. Many of our Advisories are meant to be shared. This is one. In particular, share the links to the two sets of checklists for families and for business. Just one good idea could save both money and anguish — not to mention lives.

CERT – The Good and the Bad

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If you’ve been following our Advisories for a while, you know that we base a lot of our preparedness activities on CERT principles.

Nicols with Honor Guard

In good company!

We took the CERT training in 2001 — more than 15 years ago! We continue to support the local team. The image shows me at a CERT Appreciation  Breakfast last weekend. I’m there with the Police Explorer honor guard.  (Had to get up close to those outstanding young people!)

What is CERT?

CERT, of course, stands for Community Emergency Response Team. It’s a training program that fits under the umbrella of Citizen Corps. The Corps is a Federal Program started after 9/11 to help citizens get involved in protecting their neighborhoods.

(I looked it up: Citizen Corps manages six programs — CERT, Fire Corps, National Neighborhood Watch, Medical Reserve Corps, Volunteers in Police Service and the Corporation for National and Community Service. All these fall under the umbrella of the Federal Emergency Management Agency, FEMA.)

According to the CERT website, its purpose is to “educate people about disaster preparedness and train them in basic disaster response skills, such as fire safety, light search and rescue, and disaster medical operations.” To see the whole detailed description, plus a few photos, head to the official site: https://www.ready.gov/community-emergency-response-team

The great thing about CERT

The training is standardized across the country.It is usually offered FREE OF CHARGE by coordinators from your city’s administration, local fire department and/or local police department.

CERT Training session

Training session – note “Buddies”

If you want to understand what would happen to your community in an emergency, I urge you to get this training! 

  • It’s fun, sometimes challenging, always well done. (Trainers are certified.)
  • You’ll make new friends of people you never would come into contact with otherwise.
  • You’ll review some first aid basics you learned way back when. Plus you will get a lot of new info like how to use radio technology and be ready for an active shooter. Follow-up programs let you practice using equipment like flares and fire extinguishers.
  • Your understanding of the role of First Responders will change.
  • And you’ll come out with some basic emergency preparedness gear: backpack or duffel bag, gloves, flashlight, face mask, etc.

CERT outreach

Earthquake outreach to the community

And after the training, CERT members can be activated to serve.

We’ve promoted our city’s program, and participated every year in one or the other of the ongoing trainings they put on. Along the way we’ve been called up by the police department to help at events like these:

  • Volunteers were requested at 11:30 pm to help with searches for lost citizens. (Both times, the lost person was older and suffered from some sort of dementia. Both times, the lost person was found, but only after he had spent the night outdoors, who knows where . . .)
  • We provided support to various city-sponsored community events, like fairs and races – staffing booths, directing traffic, etc.
  • CERT members did a door-to-door distribution of flyers to promote an anti-crime initiative. We also helped residents prepare for a possible weather event.

Every time we show up, we see some of our classmates!

Drill

Joe waiting for his assignment at a recent drill (before it started raining)

In this past year of significant disasters, other CERT members around the country have performed a variety of services. Some staffed HAM radio stations, others worked in emergency shelters. CERT members acted as wildfire spotters. Others supported community programs like installing smoke alarms, and helping manage pets during evacuations.

Where CERT is weak

All CERT trained individuals come out a lot more confident and a lot more knowledgeable.  They are ready to provide support to First Responders in emergencies.

Problem #1: After the training people go right back into a neighborhood where most of the others are still unaware and unprepared!

That training could be spread to more people in the neighborhood – but in most cases it is simply squandered.

Now that our city has nearly 2,000 graduates, they are trying to build a stronger community network of CERT grads. But they have run into a major problem that has plagued the effort for years.

Problem #2: The city, due to “privacy concerns,” is unable to share names and addresses of the people who have received the training!

This puts the burden of organizing a local neighborhood group on a single person or family.

What our neighborhood has done with CERT

We have been able to overcome this in our own local neighborhood, as you know. For years we promoted the class, month after month. Eventually we built up a core group of around 30 CERT graduates who were then able to attract even more neighbors – with or without formal CERT training — to join in our local neighborhood emergency response group.

How we built that neighborhood team is, of course, the story I’ve told in my Disaster Survival Series, just published. Our group’s success was based on CERT, our Homeowner Association’s support, and a lot of determined and committed people. I’ve documented all the steps we’ve taken in building the group.

Looking to promote more resilience in your OWN neighborhood?

There are probably a half-dozen or even more good training programs that would benefit your neighbors and could be molded into a neighborhood or group training program.

CERT has worked for us because it is free, nationally certified and recognized by property owners and the media. It is non-profit and is supported by our local First Responder community.

I recommend you find out more about CERT availability from your city’s Office of Emergency Management (maybe called the Department of Emergency Management, or Emergency Management Office). It’s possible only a couple of classes will be held each year, but in some communities there will be more. Find out! (If you can’t get training in your town, you can get some of the basics online. )

This is one tax-payer supported program that really pays off.

Virginia
Your Emergency Plan Guide team

We have taken the CERT ball and run with it because, unlike some of the alarmist survivalist factions, we don’t want to be totally on our own in a disaster! We want friendly and prepared neighbors all around!

 

Property Managers Responsibility for Emergency Preparedness

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Neighbors getting answers

Neighbors getting important safety answers.

How does your Property Management Company Stack Up When it Comes to Emergency Preparedness?

Do you live in an apartment complex, a mobilehome park, a condo complex, a retirement community, a gated community, or any kind of community with a Home Owners’ Association?

Does your community have a property manager hired by the owner or by the Association?

Or maybe you yourself are a property owner, doing your own managing?

No matter the exact ownership circumstances, it is important to

Include a property manager in your emergency preparedness planning!

Two important outcomes are possible.

  1. You could uncover that you have been making unfounded assumptions about the role and capabilities of the manager to protect residents in an emergency.
  2. Your investigation and follow-up discussions may allow you to improve emergency response for all your neighbors1

Emergency Plan Guide is not a professional property management company, of course, but we have owned rental property, lived under property managers and served on various boards and homeowners’ associations making decisions about most of the topics that follow.

And of course we do not know where you live as you are reading this, so we can’t know the regulations that apply in your state and city.

Still, we understand basic management responsibilities and can pose general questions that EVERY one should be able to answer!

Disaster survival questions for tenants, owners and managers.

Personal experiences give us a place to get started with questions. If you have ever lived in a property with a property manager, consider these:

  1. When you moved in, did you get a list of emergency procedures for the building or for the community? For example, did you receive a map showing the buildings and/or homes (including their addresses), location of fire extinguishers or hydrants, list of local emergency contacts including who to call after-hours, information about evacuation routes, etc.?
  2. Is there any specific info on disaster planning for people with disabilities? Older people with mobility challenges? How about planning for pets?
  3. Has that emergency information been updated regularly?
  4. Do you know where to find the most recent copy of emergency procedures?
  5. Has the community ever practiced an emergency drill or evacuation?
  6. Do you know the location of all the exits from the property? If they are habitually kept locked, do you know who would open them in an emergency?
  7. If you are on the second floor, or higher, do you have an emergency ladder? Are you allowed to practice evacuating?

Multi-story buildings have particular emergency preparedness issues. If you haven’t lived in a multi-story building, you surely know someone who does. Be sure they are asking questions like these . . .

  1. Have you been told/shown where all the stairs are? Do stairs lead up to the roof as well as down to the street? Are doors in stairwells locked?
  2. Do you know where fire alarms and fire extinguishers are located in or outside the building? (We assume you have a fire extinguisher inside your own dwelling.)
  3. Do you know what happens when the fire alarm goes off? For example, what does the elevator do? What happens to interior doors, if anything?
  4. Do you know what happens when power goes out? Again, what happens to elevators, doors, gates?
  5. Are all dwelling units on all floors protected with a sprinkler system?

The 22017 Grenfell Tower fire in London – in which 71 people died — raised the question of sprinklers. And more recently a fire in the Trump Tower in New York – in which 1 person died and 6 firefighters were injured – revealed that its upper floors (exclusive residential apartments) also did not have sprinklers. Moreover, the apartment where the one victim died did not have a working smoke alarm.

Every property manager should be able to answer these questions:

  1. Who makes the decision that there is an emergency? If the manager isn’t available, who makes it?
  2. How are residents alerted or notified about a weather emergency? Can they be notified if power is out?
  3. After a disaster, does the management company maintain a website where updates could be obtained?
  4. What procedures are in place for ongoing communications if the emergency lasts for hours or days? (For ex., a widespread health emergency requiring closure of the pool and clubhouse.)
  5. How would the community fare in a longer-term emergency? What about rent payments, trash collection, security? What about management personnel?
  6. Does the management company store any kind of emergency supplies? How are they rotated, inspected, etc.? Who has a key? How would supplies be distributed?

How to use these emergency preparedness questions.

  • As someone concerned with emergency planning, you can use this list to be sure you haven’t made any assumptions about your community that turn out to be incorrect. In some cases you may be able to come up with alternatives to what look like problems.
  • As a member of a community preparedness group, you can use this list to suggest improvements to your neighbors and to your management company.
  • As a member of an HOA Board, you can use this list to help your group identify and hire the best possible management company for your property!

Again, every community is different, so there is no one-size-fits-all management standard. But property managers play an important role in emergency planning and, in particular, in responding to an emergency. Whether they are prepared or not, people will turn to them for answers.

You may be able to reassure residents and management alike by making sure common questions get answered well before a disaster happens.

Follow through with your own property manager, and share with others who live in communities with managers. This is essential info.

Virginia
Your Emergency Plan Guide team

Addendum: It seems that most property management contracts do NOT include requirements for protecting residents. (I conducted an informal survey online with a group of professionals and received a couple dozen responses.) Nevertheless, as more attention is paid to disaster prevention and emergency response planning, the concept of a “standard of care” needs to be considered. In this case, if most professional management companies in your area are incorporating emergency preparedness education and practices into their services – or at least adding in a budget line item for it — the few that ignore it will stand out as not being up to standard. This could have a legal impact. Certainly, it should have an impact on the company’s ability to win business.