Category: Neighborhood groups

Walkie-talkies leverage our Neighborhood Emergency Response Group

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For nearly 20 years we have been a part of our Neighborhood Emergency Response Group. Here’s a historical photo to show some of our smiling faces!

Neighborhood emergency response group

During these 20 years we have dutifully collected the items that belong in a home that’s well-prepared. We have also learned a lot. In particular,

  • What disasters to expect given where we live (Southern California)
  • When and how our local government is likely to react (See those government officials in the photo?!)
  • Who we can count on when “the sh*t hits the fan.”

One simple sentence pretty much sums it up:

In a big emergency, it’s our neighbors who will be the true First Responders.

Now, our particular threats – in likely order – are power outage, wildfire, and earthquake. And in just the past two years I’ve reported on how we’ve been impacted by all three! (You can click on the links to see some of that reporting!)

Fortunately, our neighborhood hasn’t been physically damaged. We haven’t had to evacuate. But throughout, our Neighborhood Emergency Response Group has continued to train, to educate and to watch out for neighbors.

The COVID-19 pandemic has re-charged our neighborhood group.

I’ve written over the past couple of weeks about our neighborhood activities associated with facemasks, food distribution, etc.

Today, I want to talk about a renewed role for one of our favorite pieces of equipment: our walkie-talkies!

We have used our walkie-talkies lately more than usual!

  • For last week’s drive-thru food pick-up, our traffic control volunteers used their walkie-talkies to manage the cars as they lined up, make decisions about how to direct traffic at intersections, and, ultimately, when to stand down.
  • In checking on neighbors and doing “senior shopping,” Joe and I have used walkie-talkies to coordinate our shopping routes and progress.
  • At our monthly “walkie-talkie roll call,” I was able to give everyone the latest news via walkie-talkie, handle some questions from the group, and make plans for an upcoming test – in fact, it became a virtual meeting with attendees calling in from front porches all around the neighborhood!

If you have ever thought about adding walkie-talkies to your emergency supplies, now might be a perfect time. You can order them online (be sure to get plenty of batteries) and test at home with family members. 

Now don’t be fooled. The radios that you see Police and Fire Fighters using are not the simple walkie-talkies that we use in our neighborhood emergency response group. But simple or more expensive, all walkie-talkies have one great advantage:

When you talk to your group via walkie-talkie, every person hears the same thing at the same time!

  • If your “group” is your neighborhood emergency response group, everyone on the same channel is brought up to date at once. They all hear the same instructions.
  • If your “group” is your family, they all hear the same call to dinner – or the same call for help. (And everyone hears their answer, too!)

We have used walkie-talkies for years – on hikes, when shopping, attending conventions, trying to back up a stubborn trailer into a tricky camping space!. So much easier than having to dial, wait for the phone to connect, listen to ringing, waiting for someone to answer. A walkie-talkies provides is instant communication.

  • Yes, the signal doesn’t carry very far – it’s not like a cellphone. (You have to test.)
  • And yes, you need to take your turn to talk. (Only one person can talk at a time.)
  • And yes, you’ll probably want to learn some of the of the “lingo” like “Say again” and “Over.”

And yes, walkie-talkies are fun!

If walkie-talkies are something you should look into please head over to our WALKIE-TALKIE REVIEWS page.

You’ll find key questions there to help you decide what you really need. We’ve added and updated everything for 2020 – without any idea of how valuable these social tools would become this year.

Virginia
Your Emergency Plan Guide team

April – Month of Action

What can I do to help others?

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washing hands to help prevent coronavirus - is it all you can do?
Is this all I can do????

I keep hearing neighbors say, “If only I could be doing something to help others!”

I feel the same way, because this staying at home gets mighty tiresome. So I turned to one of my favorite resources: Google Alerts.

(Anyone who writes for a living or for a hobby is always looking for resources – history, current news, people in the news, etc. So we all know Google Alerts.)

One of my alerts tracks the expression “CERT.” And I have been collecting story after story about how CERT teams are being activated to help others in their communities.

Are you familiar with CERT?

By now you are likely to be familiar with CERT, but if not, here’s your chance to find out more. Community Emergency Response Team (CERT) volunteers have taken a national course in citizen emergency response sponsored by FEMA. The actual training is delivered locally by your city or county. It’s a 20 hour course, usually free or at low cost, and it covers basics of emergency management, first aid, fire safety, disaster psychology, etc. Trainers usually come from the local police and fire departments.

The training is meant to educate volunteers so they know what to expect and how to respond to help their community for the first 72 or so hours after a big disaster. Why 72 hours? Because that’s how long it might take for professional First Responders to get to you! (I will repeat what our Fire Department says to us regularly. “In a big emergency you are not high on our priority list.”)

Here’s a short YouTube video about CERT.

CERT training is valuable – and fun! Joe and I were part of our city’s 3rd graduating class, back in 2001. They are now up to Class 78!  (It’s been cancelled for the time being, as you can imagine.)

One you’ve graduated, you are encouraged to continue to support your community in various activities. For example our CERT team has been called upon to search for lost citizens (at night). We have spread a message about auto theft in a particular neighborhood. And we support our police and fire departments in a variety of outreach events every year.

With the coronavirus creating new needs, CERT teams are being activated all across the country.

Here are just a few of the articles I have captured on my Google Alerts about CERT volunteers helping others in their communities.

  • Longmont (CO) CERT members are hosting a mask and glove drive for workers on the front lines of the coronavirus.
  • In Nebraska, the Hall County CERT has been helping with Strategic National Stockpile Hubs.
  • The Hall County CERT teams have also been called up to assist in county elections, where regular poll works have been lost.
  • New Jersey CERT volunteers are helping train food distribution workers in safety measures as groceries are collected in local food pantries.
  • CERT volunteers are serving in support roles at the Emergency Operations Center of Stafford County (VA). They are also staffing at the county’s PPE drop-off center.
  •  In Walton County (FL), CERT members are helping with a drive-thru food distribution program.
  • Hoboken (NJ) residents are able to call for an appointment for testing, thanks to the CERT volunteers staffing the call center.
  • CERT volunteers are providing traffic control for a drive-thru testing clinic in Fairbanks (AK).
  • In New York City, CERT volunteers are assisting in food distribution programs, canvassing senior centers and tracking and distributing sanitary supplies for childcare and early childhood centers. They are also helping deliver individual grocery and pharmacy necessities.

In each of these cases, their community called upon vetted CERT volunteers to provide essential support.

In some communities, CERT groups have not been formally “activated” but they find ways to help others anyway!

Because CERTs have skills, training and are by definition leaders, they are finding ways to volunteer without it being a formal effort.

  • Last week, for example, two CERT groups in our Southern California area were invited to participate in a PPE collection by donating extra personal supplies.  (You may have received the notice I sent out about that.)
  • Individual CERT volunteers supported a “face shield assembly” project set up by a local Rotary club.
  • Here in our neighborhood CERT grads have been sewing face masks for seniors and helping direct traffic for a drive-thru food distribution program sponsored by a local church.
  • And you’ve heard about our CERT volunteers doing telephone outreach to neighbors.

The point of all this?

You don’t have to be a “member” of any group to find a way to help others during this crisis.

And you don’t have to necessarily be physically strong, or have to commit to hours on your feet. Take your time to find a volunteer job you can manage and enjoy.

If you do, you won’t have to go around saying, “If only I could do more to help others!”

Virginia
Your Emergency Plan Guide team

P.S. And when we are “back to the new normal,” consider taking the CERT training in your own city. You, your family and your neighborhood will all benefit for years to come! (Here’s another description of CERT written by one of our readers who went through Hurricane Florence.

April – Month of Action

Retirement community gets a little too quiet

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During ordinary times many of my neighbors in our retirement community live pretty quiet lives, by choice. But since there are a handful of us who organize and put on social events —  theme dinners, guest performers, Bible study, Friday night bingo — people have a chance to get out and mingle if they want.

The stay-at-home order has changed everything.

No more face-to-face gatherings of any kind!

These days, we may see a neighbor and call out a greeting from our porch, but since it’s been raining for the last few days, even that contact is gone.

Many are home alone with no one to talk to.

As you might imagine for a retirement community, more than half of our neighbors live alone. We knew when the coronavirus hit that this was going to be a tough time – a time when older people living alone could get lonely, frightened or, worse, get sick or even die.

And in the worst of cases, no one would know.

So two weeks into the stay-at-home order our Emergency Response Group set up a “Good Neighbor Check-In” project. We enlisted volunteers willing to call neighbors on the phone “just to check in.” The project took shape over a single weekend, and it’s been going strong. I just got an update report from another of the callers today.

We try to help callers by feeding them information to share, such as what transportation is available, and phone numbers to call for medical and mental health help. (If you’d like copies of the planning documents we used for our Check-In project, drop me an email.)

Some neighbors are unwilling or unable to shop for food.

Shopping has become a big effort for many of our most elderly neighbors. Stores have instituted “senior shopping hours,” which help. (“We may check your ID!” generates good stories!) But seniors are vulnerable, by definition. So shopping becomes a scary event.

In light of all this, parts of our retirement community step up.

Of course, we share, one household to another. (I think I wrote about how Joe and I had traded two rolls of toilet paper for a jar of mayonnaise.)

The food deliverers . . .

Today a local food pantry and church kitchen arrived with a truck full of boxed meals. In the pouring rain our Emergency Response Team volunteers organized a drive-thru line. We set it up using cones, DO NOT CROSS tape and strategic arrows so people wouldn’t be able to cut in line – and would be able to pick up food without getting out of their cars. (People who don’t drive made reservations via our automated OneCall system, and received a box on their doorstep delivered by volunteers from the church.)

First cars in line — two hours BEFORE the designated time. Later, the line extended as far as you could see and disappeared into the distance . .

I can’t say the whole thing went perfectly smoothly. It rained and it poured. If you’ve dealt with elderly drivers the popular expression “herding cats” springs immediately to mind! But it did take place, and 130 or so households got food.

The mask makers . . .

All our Emergency Response Team traffic volunteers arrived with walkie-talkies, gloves and masks. We always have the radios, but gloves and masks came from other neighbors. Another stay-at-home group here in the neighborhood has been sewing masks for just this purpose! (We have had to put together a strict system for requesting and then picking up masks. It has included emails being sent out in Chinese as well as English!)

We heard today that as of Friday, every person going about “essential business” in California will need to be masked.  So, our sewing team will be doubling up their efforts to provide masks for all the people they can!

Frankly, when I got home today I peeled off my wet clothes, washed my hands, heated up a can of chicken noodle soup for a late lunch, and then both Joe and I took a nap. I’ll be writing up a real “after action” report for the event today, but I thought maybe you might like hearing what it was like.

Here in our quiet, oh so quiet, senior community . . .!

Virginia
Your Emergency Plan Guide team

April – Month of Action

Coronavirus memo for your neighbors

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cover to coronavirus memo

Dear Emergency Plan Guide Friend,

Normally I try to make my Advisories as comprehensive as possible, adding information that may be new or at least different about various aspects of preparedness. It’s a challenge and usually rather fun!

This week is different. I have spent the last couple of days trying to keep up with the coronavirus — which is new to ALL of us. I’ve been answering questions from neighbors. (Some of those questions were really off the wall!)

Then today I was asked to write a simple memo that would give everyone in our community some basic facts and some sensible recommendations we could all agree with. That memo is the basis for this Advisory.

I expect that you already know everything in this coronavirus memo.

But your neighbors may not! So here are my recommendations:

  1. Download a copy of my memo. It is a 4-page Word document written in a big font and very simple language. Here’s the link.
  2. Make changes to customize it for YOUR neighbors or your family.*
  3. Pass it along or duplicate and pass it out to everyone on your block.

This isn’t the last we’ve heard about this rapidly expanding disease. I don’t know when we’ll want to address the topic again. But I felt obligated to share as best I can — and I’m counting on you to spread the word more widely.

The more everyone knows, the safer we all will be!

Virginia
Your Emergency Plan Guide team

P.S. I make reference in the coronavirus memo to a basic list of emergency supplies for sheltering in place. I assume you already have such a list but if you want to use ours as a starter, here’s a link to it.

* When I think about “customizing” the coronavirus memo, I think about adding a logo or picture to the cover, putting references in the body of the memo to your neighborhood or town, and adding a signature and phone number on the last page. Make it yours!

B.Y.O.E. = A special community meeting on fire extinguishers

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I was running late – to my own community meeting!

But we’d done some good planning, and by the time I got to the community room, a handful of volunteers were already digging into the oh-so-carefully-packed box of supplies. Name tags went out onto one table along with colored pens; handouts went onto another.  Two people were pinning photos from past events all across the back of the room. And refreshments had magically appeared on a table in the corner. (“Make people walk past the photo display to get to the cookies.”)

I saw immediately that our guest speakers had arrived before me, too!

But my back-up host had directed them to the electrical set-up, the microphone and projector were humming, and as neighbors started arriving, fire extinguishers in hand, everyone was standing about just casually chatting!

What a relief!  All I had to do was grab that microphone, take a deep breath, and gather my thoughts for the introductions! Here I am, a few minutes later, double-teaming with our fire captain.

“Bring your extinguisher, wear your Team vest . . .”

What was behind this special community meeting on fire extinguishers?

Pretty simple. We’ve had two fires recently in our neighborhood. In one, the whole house was engaged before the fire department arrived. (No person injured, but two pets died.)  In the other, smoke filled the kitchen but an observant neighbor noticed, grabbed a fire extinguisher, ran across the street and stopped the fire before any real damage was done.

The obvious lesson:

“If you can catch a fire right away, and you use the right equipment, you can put it out yourself.”

After the most recent fire, we took a poll of neighbors.

  1. “Do you have a fire extinguisher?”
  2. “Are you confident you could put out a fire in your house with your extinguisher?”
  3. “Have you ever even USED an extinguisher?”

Too many “no” answers! 

So we contacted our local fire department for help.

Not only were they willing to come do a special community meeting on home fire extinguishers, but they offered a magnificent surprise – a chance for us to actually practice putting out a fire.

But not a real fire.

We had the chance to train using a laser-driven fire extinguisher simulator!

First, we went over the basics of fire extinguishers.

In fact, we had invited everyone to BYOE — BRING YOUR OWN EXTINGUISHER – and it made a big difference! 

Many people had never even taken their extinguishers out of the box! Hardly any knew what sort of fire their extinguisher was good for. And I don’t think any had searched out the date of manufacture.

Imagine if you will a room full of people, many clutching red and white fire extinguishers in their laps, as our fire captain went over the basics using a power point presentation. There were MANY interruptions, much squinting to read the fine print, and MANY questions before it was over. (Remember, this meeting took place in a senior retirement community.)

  • Classifications tell you what kind of fire this extinguisher will put out – A, B, C, D and K.  In our group, nearly all were A, B, C.
  • What’s actually INSIDE the extinguisher? Again, for our audience, probably dry chemical that comes out as a powder to smother the fire.
  • How long is the extinguisher good for? “Check the date.” (This became an embarrassment and pretty humorous as people found the dates and called them out. The oldest extinguisher in the room dated to . . . 1987!)  The recommendation from our fire department – “Check ‘em often and replace after 5 years to be sure it will work when you need it.”
  • Where and how to store it? (Designated place, clearly visible. Turn it upside down and hit it with your hand to loosen the powder.)
  • Other comments – Only attempt to put out a fire you can control. Have an escape route. Call 911. and many more . . .

Then it was time for the SIMULATOR training!

Step back, you’re a little too close.

The head of our local CERT training stepped up to demonstrate the equipment. The digital “flame” on the screen was very bright, very realistic! The green dot from the laser was easily visible.

Before she was completely finished, people were already lining up to try it! (What a relief. As meeting planner you just never know what kind of reaction you’ll get!)

PASS – not so easy to remember when you have an extinguisher in your hands and the clock is ticking.

Our fire captain had gone through the steps to extinguish a fire.

And our CERT trainer had gone over them again, demonstrating two or three times just how the equipment works.

Still, when people came up to try, sometimes they forgot! They dropped the pin. The extinguisher was quite heavy and some couldn’t hold it and squeeze at the same time. A couple squeezed before they aimed!

Everyone was terribly engaged. Some were anxious. All were watching VERY closely.

Can she do it?
Too heavy? Hold it between your knees.

More than half the people in the audience tried the simulator. And everyone succeeded in putting out their fire. (A few did need a couple of tries.)

More important, as our CERT trainer observed, every one walked away with new-found confidence.

As the community meeting on fire extinguishers broke up, several people told me they wanted to learn more about our city’s CERT training and others wanted to join our local neighborhood response team. (We have no requirement for CERT training.)

As we gathered up all the stray handouts and took down the displays, we were very satisfied at the outcome.

Gotta love volunteers who stay to help tear down.

Could any meeting be more successful?!

Why yes, because that very evening I got several thank-you emails with many positive comments.

At 9 a.m. the following day our office manager wanted copies of anything that was left over “because people have already been coming in asking about it.” A bystander in the office volunteered, “I’m going to buy a new extinguisher for myself, and two for my daughter.”

Then the manager added, “I have never seen people come out of a meeting with so much excitement. They were talking and waving.  They were laughing. They were energized!

Fire extinguisher Simulator LED screen
The Bullex Digital Fire Simulator uses LEDs to create a “fire,” and the special fire extinguisher (same size and weight as regular one) “puts the fire out” using a laser beam.

I think you can agree, somewhere along the line this training will pay off. I hope you can add a similar meeting to YOUR group’s schedule!

Virginia
Your Emergency Plan Guide team

P.S. I’ll be adding this to my next collection of published Meeting Ideas! Let me know if you want to be on the pre-publication list!


Disasters in the News

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Newspapers with burning headlines showing disasters
Photo by Elijah O’Donnell on Unsplash

Just a week ago I was sweeping up the last remnants of 2019 and getting set for 2020. Remember? I ended 2019 with some entertaining books and movies with disaster themes!

Well, that easy start was obliterated by recent 2020 REAL disasters in the news.

In just the last 7 days we’ve seen headlines like: Assassination — Missile strikes – Earthquakes — Raging Wildfires – Retaliation — Plane Crash – Deepfakes – Drone Swarms – Power Grid Cyber-attack — and of course, Harry and Meghan.

(I added that last item just to lighten things up a little.)

All the turmoil was enough to cut through any complacency I was feeling and bring me sharply back to reality.

Above all, it prompted me to once again make sure that I have basic emergency supplies at the ready – in the house, in the car, and in the office.  Supplies I can tap if I’m  stuck at home, and supplies that are packed up (or could be quickly packed up) if I have to leave and head somewhere safer.

The following list of emergency supplies is the most basic I can come up with.

I hope and trust you are familiar with everything I write about here!

In any case, here it is for your review. I am adding a few details that might encourage you to refresh or add to your supplies.

If you do see something that’s missing from your list, don’t delay! If one of the disasters in the news comes to pass in YOUR neighborhood, you  may NOT have the opportunity to get any of these essentials!

LifeStraw personal water filter for emergencies

Water in an emergency.

Earthquake, cyber-attack, flood, accident – any of these could interrupt your supply of clean water. Be sure you revisit your long-term supply. And if you haven’t yet, get a LifeStraw personal water filter for everyone in the family. Cheap, pretty sturdy, and easy to use. Even a child understands how to use it. (Click on the link above to check pricing at Amazon, where we are Associates. This LifeStraw was on sale when I grabbed the image!)

Keeping warm.

As I’ve mentioned many times, it doesn’t take actual freezing temperatures to create an emergency; a few hours at 50 degrees may be enough. Do you have blankets in the house and in the car? What about emergency sleeping bags?

We all are familiar with Mylar space blankets, costing less than $5 each. I’ve talked about the advantages of buying them by the dozen, so everyone in the family (or the neighborhood group) has several in every backpack.

Mylar space blanket with tarp, perfect for creating outdoor shelter

Lately I’ve noticed some better quality space blankets. Some are larger sizes. Others are gold/silver reflective. Still others, like this one, have Mylar on one side and a waterproof tarp on the other. (See the grommets? Meant to help turn it into a shelter.)

You can get this version in orange/silver and in green/silver (from other manufacturers). Again, click the link in the text above — not the image — to compare prices and styles at Amazon.

And in this Mylar category I have to include — again! — the Bivy Bag. Here’s the whole description of this WATERPROOF bag:

Life Bivy Emergency Sleeping Bag Thermal Bivvy – Use as Waterproof Emergency Blanket, Mylar Sleeping Bag, Survival Sleeping Bag – Includes Nylon Bag with Survival Whistle + Paracord String (Orange)

Wondering about that word “bivy?” (Also spelled “Bivvy.” I assumed it was from the French, bivouac  – “a temporary camp without shelter.” Actually, after writing this I then had to look up the word. I found what I had expected. I also found “bivvy sac” – a waterproof bag meant to protect a sleeping bag. Eh, voila!)

Something nourishing to eat.

I am sure you have snacks, hard candies, and some pop-top cans of fruit in every survival kit. These will work for a day or two. But if the power is off and the emergency continues, particularly if there is damage to your environment, you’ll need more than snacks! The easiest things to buy and to count on to be there when you need them?  MREs.  Delicious? Maybe not. Nutritious and comforting?  Yes. (In this case, both the image and the link will take you to Amazon so you can compare MRE packages — sizes, menus, etc.) (While we’re on vocabulary, MRE = Meals Ready to Eat.)

Western Frontier 2021 and up Inspection Date, 2018 Pack Date, Meals Ready-to-Eat Genuine US Military Surplus with Western Frontier’s Inspection

Light in the dark.

You know our attraction to emergency lanterns. (I have one of the Vont pull-ups right here on my desk as I am typing this.) Don’t overlook extra batteries for lamps, lanterns or flashlights. In addition, you may want to consider a solar-powered battery charger.

Likewise, you may want to take a look at this new gadget. (New to me, anyway.) It charges 11 sizes of batteries that fit in your lanterns, your flashlights, and your emergency radio. Click on the image and read all the details carefully to be sure this will work for the batteries you’re using. I have not personally used this charger, so I’d welcome any comments!

Emergency radio.

I notice that some of the emergency radios are on post-holiday sales, so don’t hesitate. What to look for? Sturdy. Powered by solar, battery and hand crank. AM/FM and probably NOAA. What you want to know is how the disasters in the news are developing. Everything else — flashlights, etc. — are extra.

This image shows an emergency radio from RunningSnail. The company makes a couple of versions — I like this one because it can store more power than the less expensive model.

Actually, consider getting several radios (perhaps with different features). You’ll want one for the house and one to keep in each car.  (Our radio reviews are being updated right now for the New Year.

Emergency communications.

Your cell phone will be the first thing you turn to when you hear about disasters in the news. Be sure you have a car charger plug. And get a power bank and/or solar charger for the phone, too. Remember, TEXT messages may get through when a phone call won’t.

(Do you know the number of your emergency contact? In your phone does run out of battery, you won’t be able to look up a number. You need to know it by heart!)

Hygiene.

Stock up on toilet paper NOW!  The shelves in the grocery store will be emptied within hours of a storm announcement! (You can always use extra paper supplies for bartering.) Same with baby wipes and antiseptic wipes. And be sure you have some sturdy plastic bags in the car, packed in a plastic container (with lid) big enough to serve as an emergency toilet. Messy but better than getting out of the car in the blowing sleet — or having an accident IN the car . . .!

First aid and medicines.

Only you know what you need. The trick is to actually have your pills and/or drops with you at all times. Not so easy, actually. You’ll need to find the right size plastic containers, label them, and hoard enough extra pills so you can pack up a couple of week’s supply. Really, do it.

Now I wear contact lenses, so one of my emergency challenges is to have extra lenses and a packable size bottle of lens fluid ready. (I have to search to get the 4 oz. sizes – necessary if you fly, too. Actually, even my 4 oz. bottle was confiscated at the airport last year, so I had to board without anything other than a tiny bottle of artificial tears. NOT good for a 15 hr. flight . . .!)

Cash.

The recent national study by FEMA reported that most people who have set aside money for emergencies have less than $500. If disasters are threatening in the news, and you have to leave home, that money isn’t going to take you far.

Talk to friends and family about being ready to take in someone when disaster hits the news. Maybe you could get a bulk deal on blow up mattresses! (I borrowed a mattress over Thanksgiving. These days nearly all mattresses have built in electric pumps – fantastic! – and most are at least 18 inches high so they are like a real bed, not like camping on the ground. I figure you know about what a blow up bed looks like. Here’s a link to a positively reviewed queen sized mattress that’s actually 22 inches high, so you can get an idea of prices!

Intex Comfort Plush Elevated Dura-Beam Airbed with Internal Electric Pump, Bed Height 22″, Queen

How can you afford to stock up on emergency supplies?

Now, as I look back over this list I see that many of the items cost less than $25! A few are more expensive, of course. All these items are readily available. And many are on sale right now, when merchants want to clear the shelves for spring and summer items.

Push back against the negativity of disasters in the news by taking positive action.

Please, make up your own shopping list and get started checking things off as soon as you can. And share this list with friends, family and neighbors.

We all need to bolster our feeling of confidence in the face of so many disasters in the news. Knowing you’ve taken basic precautions will make a big difference in your outlook.

But don’t be foolish! As you shop, watch for these dangers.

In the aftermath of the holidays there are still lingering sales promotions. And, of course, some people prey on the fear and concern that comes with negative headlines, and they offer deals you “need to get before it’s too late.”

So while I encourage you to shop, I also urge caution. Here are three reminders about sales scams to avoid:

  1. Don’t click links in emails that go directly to products. These products could be counterfeit. Get the name of the manufacturer and go to their website or to a trusted retailer where you have some recourse if the product isn’t what it was advertised.
  2. Don’t open ads or click on product pop-ups on your computer or smartphone. Not only could you be being scammed as far as the product goes, you could be inviting malware onto your computer. Again, go to the source or to a trusted retailer.
  3. “Free” or “introductory” offers are always suspect.  Watch for “shipping and handling” costs (Often that’s where the seller is making his or her profit). And be particularly careful to read “the fine print” which might reveal you will be charged “the regular price” starting two weeks from now!

Whew, that should be enough for today! So I wish you well with your shopping — and getting started in this New Year!

Virginia
Your Emergency Plan Guide team


Preparedness Takes a Village

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Group of people ready to take action
Everybody ready to step up???

The more I learn about preparedness, the more I see that genuine security for your family depends on far more than you alone can do. In other words, preparedness takes a village, with every member taking a role.

So as we head into 2020, let’s take a look at some of the options you have to improve your situation and the situation of the people around you, too.

You must take the initiative to keep your family safe.

Here at Emergency Plan Guide we try not to discriminate between young or old, single or married, urban or rural preppers. However, we do aim our outreach to the kinds of friends who are looking for “practical, simple and sensible every-day actions” they can take to become better prepared. (By and large, these friends don’t plan to depend solely on the government or other “authorities.”)

In September, FEMA’s 2018 annual National Household Survey came out. I was interested to see how our preparedness objectives fit in with what the survey reports!

According to the survey (5,000 people across the country), 57% of us have taken at least 3 or more “preparedness actions.”

FEMA identifies six basic preparedness actions.

Below is a list of what FEMA counts as “actions.” How many of these actions did you take in 2019?

  1. Gather and store 3-days’ worth of emergency supplies
  2. Talk with others about getting prepared
  3. Attend a local meeting
  4. Seek information on preparedness
  5. Participate in a drill
  6. Make an emergency plan

Did you take all six actions in 2019? If not, what can you add to your “to-do” list for 2020?

What keeps us from doing all six?

If you read more deeply into the results of FEMA’s study, you’ll discover that of the people interviewed, 97% admitted that at least one disaster could impact where they live – but only 47% of them feel confident that they can prepare effectively.

47%! That’s nearly half! What stands in their way? The study quotes the same “reasons” we’ve heard for years: (1) perceived hassle (2) anticipated cost (3) don’t know exactly what to do.

(When I look at this list, I see “reasons” we give for not doing a lot of things! For example, I can easily apply all three of those reasons to buying or selling a car, changing dentists, applying for a new bank account, etc.!)

Getting more people involved depends on what’s going on in your neighborhood.

If you look back at that list of preparedness actions, you’ll see that half of them can be accomplished by working on your own – but the other half require participation by others! Yup, that the “preparedness takes a village” aspect!

And here’s where Emergency Plan Guide stands out from most other resources. We’ve written community preparedness into every one of the books in our Disaster Survival Series.

You want your neighbor to be ready to help.

After all, that neighbor is likely to be YOUR first responder in an emergency!

The FEMA list cites the value of “talking with others,” “attending local meetings” and “participating in a drill.” Somebody has to manage these – they don’t just happen by themselves.

CERT training, offered by local emergency management office, usually becomes the basis for neighborhood readiness. But the next step requires local community leaders to step up. Our Emergency Preparedness Meeting Ideas book is aimed at those leaders, helping them in planning and putting on educational neighborhood meetings. (This is our best-selling book, by the way!)

Emergency Preparedness Meeting Ideas
More about this best seller . . .

What role can you take in 2020 to support your local neighborhood?

If your job disappears, all your personal work may be for naught.

The past several years we have seen whole communities decimated and destroyed by flood, storm, and fire. Even if people escape with their lives, when businesses are destroyed a lot more “goes up in smoke:”

  • Employees no long have a source of income.
  • Business owners lose their investments.
  • Suppliers and advisers lose a client.
  • Customers lose a valued product or service.
  • The community loses vitality – and tax revenue.

Our book Emergency Preparedness for Small Business helps business owners make plans — for protecting their business in the face of a disaster and getting their business back up and running if the disaster actually hits.

Business preparedness depends on a whole team.

The concept of teamwork really stands out when it comes to business continuity planning. In the book we spend time on the professional team of advisers that a business typically has in place – but may not have called upon to help it build a plan!

These advisers include:

  • Skilled and experienced employees (and not necessarily just upper management)
  • Business attorney (who can assess contractual liabilities associated with disaster and, in particular, liability associated with not having a plan)
  • Business accountant (helps identify value of equipment, business activities, etc. and thus helps set priorities for protection and recovery)
  • Business banker (prepared to offer emergency funds, extend loans, etc.)
  • Business insurance agent (with added expertise in Business Interruption insurance, Extra and/or Contingent Expense coverage or riders)

If you are a business owner or a member of management where you work, how would you assess your business continuity plan? Have professional business advisers been involved in putting it together? Is it time for a review of your plan?

What’s your plan of action for preparedness in 2020?

In the midst of everything else that is happening, can you commit to improving the resilience of the “village” around you?

This Advisory lays out several broad suggestions. I hope you’ll take up at least one of them!

In the meanwhile, we’ll keep examining options in more detail here at Emergency Plan Guide. We would very much appreciate your help in that – in the form of questions, comments, and suggestions. Here’s to a very busy 2020!

Virginia
Your Emergency Plan Guide team

P.S. I would also welcome your offer to write a guest advisory! Do you have something you’d like to share? Let me know and we’ll talk about the best way to get your good info out to “our” village here!


Emergency Alerts and Communications

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You’ve heard that jarring emergency alert sound, coming on the TV or on your cell phone, right? Something like BRRRRRRRKKKKKKK. BRRRRRRRKKKKKKK. Usually, the message that follows is: “This is a test.” Or it could be an AMBER alert about a kidnapped child.

Ever stop to think about where these emergency alerts are actually coming from? These days there could be several sources. Let’s take a look at some of them.

Emergency Alerts at the federal level

We’ll start with a simplified description of the federal system. If you want more detail, head to the Federal Communications Commission site. From there, you can go deeper and ever deeper into the subject.

The Emergency Alert System (EAS) was first set up in 1997.

Its purpose was to allow the President to speak to the American public during a national emergency.  The program is run jointly by the FCC (Federal Communications Commission), NOAA (National Oceanic and Atmospheric Administration) and FEMA (Federal Emergency Management Agency). Some 77 radio stations across the country, equipped with special back-up capability, send out EAS messages. EAS messages can also go out over TV, cable TV, wireless cable, satellite and video.

In 2012 a second level of emergency messaging went live.

The Wireless Emergency Alert system (WEA) can send messages to specific locations (“geo-targeting”) and devices using – you got it – wireless technology. If your cellphone is WEA enabled, you may get an emergency alert – but the person standing next to you, whose phone is NOT enabled, may not receive it!

Action item: Find out if your cellphone is WEA-capable. Not all wireless service providers offer WEA on all their devices. https://www.fcc.gov/consumers/guides/wireless-emergency-alerts-wea

And be sure that in addition to your cellphone you have at least one (preferably more) working emergency radios! For a thorough discussion of the different kinds and the features they offer, please take a look at Emergency Plan Guide’s own Emergency Radio Reviews. (You’ll see photos of some of the radios we own!)

OK, those are basics for widespread, official alert messages. If you hear one, you’ll probably pay attention. Fortunately, they don’t come too often.

Emergency Communications at the local level

A second source of emergency alerts is likely to be your town or city. Every day, for example, communities experience fires, security breaches, power outages, accidents, and severe weather. These localized emergencies may impact many people – residents, transportation services, health care facilities, businesses, etc. 

Cities, towns and counties are required to have emergency management organizations and to develop emergency management plans for the continuity of the government and the safety of residents. And many cities set up programs to help their citizens be more prepared in emergencies – programs like CERT.

Examples of some local emergency alert systems

So how do cities let people know that there’s a local emergency? It all depends . . . For example, here are some of the city/county systems I came across in preparing this article:

  • Santa Clara County (CA) sends text messages to residents via AlertSCC.
  • San Francisco has AlertSF as well as a public loudspeaker system.
  • The City of Pittsfield (MA) has installed CodeRED that can send out phone, text and email messages to thousands of its residents, in minutes.

Here in our city we have a similar, county-wide alert system. One of the challenges – unlike EAS or WEA, which go out automatically — people have to actively sign up to get on the local alert lists in order to be notified! (Sadly, since our system is relatively new, only a small percentage of people have gotten around to signing up.)

Action Item: Find out if your city or county has an emergency alert system. How comprehensive is it? (phone, email, computer, etc.) Do you have to sign up to get the emergency messages?

Emergency Communications where you work

A third source of emergency alerts could be your work. It it experiences an explosion, a power outage, a crash, data breach, an active shooter incident, etc., how will employees find out what’s happening? How will they know what to do? What about families, customers, neighboring businesses, and the media?

Not having a plan for managing crisis communications is a recipe for disaster. (At the very least, legal disaster! The most likely charge if someone is damaged?  Negligence.)

What to look for in a business crisis communications system

So what should your crisis communications plan include? Start with this basic list to see what you might need:

  1. Your messages need to get out without delay – even if the disaster happens at night or on the weekend. This means having a number of pre-written messages “on the shelf” that crisis team members can readily access. In particular, any messages that might reach the media should be crafted in advance.
  2. Messages need to be able to reach everyone, one way or another because one way may not work! This means email, phone, and text at a minimum. Messages need to be short and simple (no acronyms) and, if necessary, in more than one language.
  3. People need to be able to respond – that they are safe, that they have evacuated, that someone is injured at a given location, etc.
  4. Can you target your messages to just one location, one level of management, etc.? Just as you want to reach everyone who is in the danger zone, you don’t want to necessarily upset people miles away.
  5. Can you make the system work at the critical time? Is it easy to learn and easy to operate? (Many companies use their crisis communications systems for more everyday purposes, just to be sure more people know how it functions.)

Action item: So how well does your current business emergency communications system stack up?

If you think some improvements might be in order, follow up with these two resources.

  • Capterra reviews all kinds of business software. Here is a link to their 2019 list of emergency notification software programs. Fifty-one different programs/services are reviewed!  (One of the services on this list is used by my own community association. One-way messages only, to my home phone.) You’ll get a good idea of what’s available by reviewing even a few.  https://www.capterra.com/emergency-notification-software/
  • I went further and took a free, half-hour personal “guided tour” of one of the systems. Preparis was recently purchased by Agility Recovery, a company I’ve admired for years. If you are truly in the market for emergency communications system, I recommend you contact Agility and ask for a demonstration. Watching how the system works, and being able to ask questions, will give you a much better understanding of just how it might work for you and your company.

I encourage you to give your company the tools it needs to protect employees, property and reputation by having a stronger emergency communications plan.

Virginia
Your Emergency Plan Guide team

P.S. You know that sound that you hear as part of an AMBER alert? It’s called a “header burst” and is followed by an “attention tone.” These sounds were selected because they are so jarring and unpleasant! Oh, and by the way, advertisers or entertainers or anyone who misuses the tone can be sanctioned and fined.  (I read about one fine of $1 million!)


Emergency Radio Operations

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ARRL Emergency Communications

It shouldn’t come as a surprise to anyone who is seriously interested in emergency preparation and response that the Amateur Radio Network (made up of Ham Radio Operators) is a valued part of emergency radio operations everywhere.

You’ve read here in Emergency Plan Guide about how our Neighborhood Emergency Response Team members communicate with each other via walkie-talkies. But that’s limited to within the neighborhood. When it comes to knowing what’s going on in the “outside world” and letting the outside world know what’s going on here, we plan to use our Ham Radio Operators.

Our Neighborhood Ham Radio Operators

We have three licensed Amateur Radio Operators. Each has his own equipment and is capable of communicating directly with city officials. And our neighborhood group recently purchased a more powerful base station with longer reach. It gives us the ability to communicate directly with county and other civic operations that will be activated in a major disaster.

(Our team worked closely with the city police department to come up with specifications for our mobile radio station. We can move the station to wherever it will be most effective. It is designed for duo usage. In the first situation, our own ham operators use amateur ham radio bands to reach out. They have direct contact with the local Emergency Operations Center. If no ham operators are available, option two allows trained team members to monitor and transmit relevant info on the FCC two-meter commercial band.

The system cost about $1,600. It consists of a transceiver, power supply and back-up battery. Everything is mounted on a rolling cart, with separate folding antenna with tripod legs.  If you are interested in the actual specs, let me know and I’ll be happy to forward them.)

Ham Radio Resources for Review

Before you invest in any emergency radio operations equipment for yourself or your group, we recommend you do some study. Below are some of the references on the subject. And, of course, you can try to talk with someone in the community who is already licensed. Better yet, become licensed yourself. That process will give you an idea of what equipment you really need.

Here are some of the books that we have in our library . . .

The ARRL Introduction to Emergency Communication Course

ARRL stands for American Radio Relay League, Inc.. ARRL was founded in 2014 and now has 150,000+ members in the USA. Many ARRL members have registered to be part of ARES, the Amateur Radio Emergency Service. It works with FEMA, the American Red Cross, Salvation Army and other response organizations.  This book does a good job of distinguishing between all the various “alphabet organizations” associated with ham radio operation.  In over 300 pages, what it does best is prepare you to get a license and take your place as a resource within the emergency communications network.

The ARRL Emergency Communication Handbook

This handbook takes info from the basic course and puts it in action in a number of scenarios. You’ll find out how ham operators perform in a widespread emergency, how best to set up your system and your people for a given event, etc. Some excellent charts.

The ARRL Ham Radio License Manual: All You Need to Become an Amateur Radio Operator

The subtitle of this book is, “Get on the air with confidence.” It contains all kinds of advice for the new user. For example, how to pick your first radio and antenna. How to set up your station for best results. Coping with weak signals, etc. Many diagrams, photos and screen shots are helpful.

Now You’re Talking: All You Need for Your First Amateur Radio License

Now You’re Talking! Will help you pass the Element 2 test. It provides detailed explanations for all questions plus explanation of FCC rules. You’d be surprised at how often you need to know these details!

Emergency Power For Radio Communications

Once you’ve assembled the basics, you’ll want to know how to keep everything up and running. This book has (sometimes exhaustive!) details on options for emergency lighting, emergency power (solar, generators, batteries), instrumentation, and more. It has case histories and DIY guidance, too.

These books look similar because they are published by ARRL, but I found little overlap or duplication.  Use Amazon’s handy “Look Inside” function to check on the tables of contents for more detail. (Click on the images above and you’ll go directly to the book itself at Amazon.)

Joe Krueger
Your Emergency Plan Guide Team

P.S.  Keen about listening in to what the police are doing? In “the old days” a police scanner provided a fascinating real-time window into law-enforcement activity. But that window may have been closed. Today, many if not most police communications are encrypted

Depending on where you live your ham radio or even a simple app downloaded to your smart phone may receive fire and emergency medical team transmissions, but perhaps not police. Have you used any of the police scanner phone apps?  What’s been your experience?

P.P.S.  Interested in learning more about walkie-talkies as the first level of emergency communications? Check out these related posts:

Workbooks Make It Easier to Get Prepared For Emergencies

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A year ago . . .

About a year ago, Joe and I came out with four books aimed at helping people and their communities get better prepared for emergencies. (Have you published a book? If so, you know it’s a proud moment!)

Neighborhood Disaster Survival Guide Series
I trust you’ve seen these images before!

Now, people do buy our books. (Thank you!) But here’s what we hear from too many of them . . .

“We love reading all this good information about getting prepared. But we just can’t find time to make consistent progress!”

Hmm. Joe and I are nothing if not committed! So over this past summer we worked like crazy and as a result . . .

As of this week . . .

We have added four NEW books to the shelf that are meant to make it easier to get prepared! Check out THIS image!

 Neighborhood Disaster Survival Guide Series - WORKBOOKS
(These are full-sized, 8 ½ x 11 volumes.)

Yes, to get the value, you’ll still have to read. But here’s the difference. These are WORKBOOKS!

Workbooks make it easier to get prepared.

The content of each workbook follows the flow of its companion book. The workbook actually often refers to its companion book for reminders, lists, background info, etc.

But in contrast to the books, most of the material in the workbook is presented in the form of simple questions with space for you to fill in YOUR answers!  We encourage you to doodle, draw arrows and exclamation points! Here are some examples of questions taken from the Apartment Communities version.

Questions from Emergency Preparedness for Apartment Communities - THE WORKBOOK

Who will benefit most from the workbooks?

If you find it challenging to get started, or to keep making progress, or if your group is stuck – one of the book/workbook combos may be exactly what you need to break the log-jam!

Five reasons to work your way through the workbook questions and fill in answers.

  1. Visible progress. You can see progress! (Along with using colored pens or highlighters, I recommend using a bookmark, or folding down the pages as you complete them!)
  2. No stress. There are no right answers so you won’t be intimidated.
  3. Decisions get made. As you answer questions step by step, you are actually making important decisions based on your circumstances, your family, your budget, etc.
  4. Lasting impact. By writing your answers, you are engaging not only your brain but your muscles. (We believe strongly that physically writing things down helps memory and understanding in a way that typing on a computer simply can’t. Joe often works late into the night over a yellow pad.)
  5. Compare and confirm. You can share written answers with others in your family or on your team – or compare answers if they are completing the workbook, too. They will be there as a physical record and as proof of your commitment to the process.

What’s the next step?

We invite you to consider a “package deal” (book + companion workbook) for your own household, for neighbors, your emergency response team, your church — any group of people who are looking for help to become better prepared.  

You may want to get the small business book and workbook for your own company, for your employer, for the other businesses in your association.

As you can imagine, there’s more detail on the books at Amazon. Here are the links to each of the books and workbooks. (They haven’t been up at Amazon long enough to be reliably connected with their partners!)

Be in touch!

If you have questions, drop me a line. If you purchase the books, please be kind enough to leave a review at Amazon. And,

If you are working with a community, let us know what challenges you are working on and we’ll try to address them here at Emergency Plan Guide – or create a special checklist or resource document just for you!

As I said above, Joe and I are nothing if not committed to the mission and to our emergency preparedness “tribe!”

Virginia
Your Emergency Plan Guide team

P.S. We have one more book that is a sort of hybrid book/workbook. And it’s the most popular one of all! Here’s a link where you can see the entire collection!

Top Survival Resources: Five Popular Stories and Subjects

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Top Survival Trends

After 20 years of training and writing about disaster preparedness, and with well over 500 articles now under my belt, I discover that some topics keep coming up again and again – in the news media, in questions people ask, and on the various internet sites and in specialty magazines that report on “survival trends.” Thanks to Google Analytics, we can also track which articles are most often viewed on our site, too. Here are our top survival resources!

Here are the 5 most popular topics on our site, with links that will take you immediately to more information.

Are you in the mainstream? Are these among YOUR favorite subjects? Check them out!

1. Emergency Radios and Radio Communications

If there is one topic that stands out, this is it.  In fact, radios and radio communications are twice as popular as anything else we report on!

A radio for your personal survival kit.

Are you ready to buy an emergency radio for yourself or a family member?  Check out our Updated Reviews of Emergency Radios with comments about solar, hand-crank, etc. We’ve added new info about some nifty, palm-sized radios that fit perfectly in a pack, glove box, etc. Most of the radios we discuss are found on Amazon, where prices are as good as they get, and buyer comments are very helpful in selecting the best fit for your needs.

Two-way radio communications for groups.

Interested in how to use walkie-talkie radios effectively for your group, whether it’s your family or a neighborhood response team? Then you need a way to not only listen, but also to speak.

We have used many different models, and review walkie-talkies here.  EmergencyPlanGuide.org also has a number of Advisories on walkie-talkie use:

If you are serious about building a neighborhood group, each of the books in our Survival Series has a complete discussion and a diagram showing one way to use radio communications, how to assign channels for your different divisions and specialty teams, etc.

 2. Emergency/Survival Kits

We know that some people simply don’t have time to actually build their own kit, so we start with a review of Popular Ready-Made Kits to be found on Amazon.  The purpose of the review is not to recommend any one kit in particular, but to highlight different things to look for as you shop. (Again, please be aware that if you buy something from Amazon through one of our links, we may receive a commission from Amazon. The commission does not influence the price you pay.)

Because every person and family is unique, we recommend strongly that you build your own basic kit, and we have written a booklet to guide you through the various decisions that need to be made.  Once you have the basic kit, add items that fit your climate, your skill and your interest level.

We have also discovered that most people continue to improve their kit by adding specialty items. Some of the most interesting additions:

 3. Special Preparations for City Dwellers

Much of the “prepper” literature deals with developing skills that allow you to survive by living off the land. For urban or suburban dwellers, particularly people living in apartments or condos, these survival skills need to be adjusted to the realities of the city.

Some of the top survival resources for city dwellers:

4. Emergency Water Supplies

We probably spend more of our time on water than on anything else (even though, as reported above, website visitors seem to prefer reading about radios!). How to store water for an emergency, where to find more water when the emergency hits, and how to protect yourself from contaminated water – these are ongoing challenges that need to be overcome if we are to survive.

A few of the most comprehensive articles focused on water:

And finally, one topic unique to EmergencyPlanGuide.org  . . .

5. Counting on Neighbors for Survival

We know that the first people to be there to help in an emergency are the people already there – the neighbor at home next door, or the co-worker at the next desk or in the next room.

With that being the case, we think that the more we all know, the better chance we’ll all have to survive, at least until professional help arrives.

We also know that professional help – police and fire – will be overwhelmed in the aftermath of a widespread disaster, so it may be hours or even days before they do arrive. A strong neighborhood team, ready to take action, just seems to make great sense.

Our 20-year commitment to neighborhood emergency preparedness has been focused primarily on building a neighborhood response team. It has been a labor of love – and yes, a LOT of labor!

The website has many stories about what it’s taken to build the group. You can find many of these stories by heading to the list of categories in the sidebar and clicking on “CERT” or “Neighborhood.”

We have even compiled much of this information into two in-depth resources:

I hope you’ll find this list of top survival resources helpful, and a reminder of areas in your own planning that may not be as secure as you’d like. Also, if you would like to see more on any aspect of emergency preparedness or disaster recovery, please just let me know!

Virginia and Joe
Your Emergency Plan Guide Team

We mean it! Let us know in the comments what topics YOU like to read more about!

Survive a hurricane thanks to NIMS

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Virginia promoting CERT
Virginia promoting CERT

I’m a very big fan of Community Emergency Response Team (CERT) training. I took the course in 2001, and have been happily participating as a volunteer in various follow-up activities once or twice a year since. Accordingly, this summer Joe and I took a refresher course on NIMS, the National Incident Management System. We just finished it up last week.

With both hurricane and fire season ramping up, it felt like a good time for a review!

Here’s how we respond to emergencies in the U.S.

Citizens are usually the victims of an emergency — which also makes them the very first responders!

CERT members are citizen volunteers trained to respond – to help themselves and others.

Now when CERT members are activated by their sponsoring agency (police or fire department), they may find themselves working with other local volunteers, perhaps from a different city. They could easily be working with local or borrowed first responders – police and fire departments or emergency medical personnel – and maybe even other city, state or national agencies including the National Guard.

In a disaster you could find yourself surrounded by all sorts of professional responders — and all of them strangers. How would you be able to work with them?

Because of NIMS, everyone is able to work together!

Per FEMA, the purpose of NIMS is to “guide all levels of government including territories and tribes, nongovernmental organizations like the Red Cross, and the private sector (including families, faith-based organizations, etc.) to work together to prevent, protect against, mitigate, respond to, and recover from incidents of all sizes, in all locations, no matter how simple or complex.

That’s a tall order!

The way I understand it, what NIMS really does is give everyone involved in an incident three important assets:

  • shared vocabulary
  • an agreed-upon management system that expands to coordinate disaster responders on the local, state and federal levels
  • a standardized approach to a specific on-the-ground incident

The “on-the-ground,” tactical component of NIMS is the ICS or Incident Command System.

As a neighborhood response team member, or as a CERT volunteer, you are most likely to be exposed to the ICS. Here’s how its underlying principle has been described to me: “The first person to arrive becomes the Incident Commander, until someone more senior/experienced takes over.” The command chain builds out, step by step, using a common hierarchy to incorporate as many people or teams as necessary. As the problem is resolved, the chain contracts.

Here are a couple of diagrams that will help explain the ICS:

Chart showing Incident Command System

The chart above shows the basic structure. At the top, the Commander, who is supported by a public information officer, safety officer and liaison officer. Directly under the Incident Commander are four “Sections.” Even your simple neighborhood disaster will have an Incident Commander and an Information Officer. You might also have Sections (though probably not a Finance section).

Below is a chart of a “fully expanded” Incident Command System. It shows the sub-groups associated with the various Sections. Again, if you are a small neighborhood group, like we are, your Operations Section might have Division Leaders (and Block Captains), all reporting up the chain to the Incident Commander. If you are able to field Special Teams (medical, search & rescue, etc.) they might logically fall into the Logistics Section.

Chart showing expanded Incident Command System

How did this all come to be?

After the terror of September 11, 2001, followed by the chaos of Hurricane Katrina in 2004, the nationwide approach to emergency management underwent dramatic changes. NIMS was formalized. Today, all official emergency management groups in the U.S. follow the NIMS system, and all “incidents” are managed using ICS, the Incident Command System.

If your community experiences a disaster, whoever comes to help will be following these systems. You will be far more useful and confident if you are familiar with the set-up and the vocabulary!

And if you are building your OWN citizen community teams, consider how they might fit into this same national framework. Of course, you don’t have to have every position. But try to choose titles for your positions that reflect the “official” vocabulary. You’ll find it far easier to integrate with professionals when they finally do arrive on the scene.

This short article is not really sufficient to explain the full system. Here are a couple of official resources for citizen volunteers.

(1) FEMA offers a series of online courses for volunteers and professionals at https://training.fema.gov/nims/ Start with IS-100 (a. is the original, b. and c. are updates).

(2) You can also purchase a book from Amazon, authored by FEMA, so you can have it to refer to at a meeting or in the field. Click on the image or on the link below for further details and price. (less than $10 as I write this.)

IS-100.B: Introduction to Incident Command System, ICS-100

Once again, please remember I’m writing this article after long-time familiarity but I’m not a professional emergency manager. Still, I hope you’ll get a helpful overview. Please feel free to comment with corrections or suggestions!

Virginia
Your Emergency Plan Guide team

Preparedness Survey for Your Group or Town?

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Emergency Preparedness Survey
“Check all that apply . . .”

One of my favorite sources for preparedness information is the online newsletter, Government Technology.  (It has various sections, including Emergency Management, Cyber Security, Emergency Tech, Cloud, and more.) Two weeks ago the magazine included a report from a local Oklahoma newspaper on the results from a preparedness survey.

The article really struck home and has pushed me to further action here in my own neighborhood! I hope you’ll find it as interesting as I did!

Background to the preparedness survey

OK, swivel your thinking from wherever you are right now to the middle of north-central Oklahoma. Plains, rolling hills. Flooding earlier this year. Consider, specifically, the town of Stillwater.  

(For those who like to know stuff like this, the area was settled in the 1880s and 90s during a series of famous “land rushes.”  Today, it is the 10th largest city in Oklahoma with about 47,000 inhabitants and is home to Oklahoma State University.)

It turns out that Stillwater put out a “flash-survey” on the topic of emergency preparedness. They sent the survey to citizens who had signed up to participate.

(Note that whenever you have people willing to “self-select” you tend to get more accurate responses.)

And here are some of the survey questions – and answers.

Please think about what YOUR answers would be!

Question: What disasters do you worry about?
Stillwater:
Tornados (93% named this as #1!), floods and then earthquakes. Other choices were wildfires, public health emergencies, heat, cold, and terrorist activity. Plus “other” – which was mostly power outages.
Your turn: What disasters to YOU worry about? (Are you being realistic?)

Question: What have you done to prepare? (I assume they provided a list of options to check.)
Stillwater:  Flashlight and extra batteries (81.5%), first aid kit (68%), portable radio (less than half), NOAA weather radio (37%), 3-day supply of food (less than 50%), 3-gallons of water per person (22%). “Have done nothing” (10%).
Your turn: What preparations have YOU made?

Question: Have you signed up for Stillwater’s emergency alert system?
Stillwater:
Yes, 45%. Never heard of it, 55%.
Your turn: Have YOU signed up for your local alert system?

Question
: What does our community need to do a better job of when it comes to emergency management?
Stillwater:
More public trainings or drills; need more public or community tornado shelters.
Your turn: What more should YOUR community be doing? Have you let them know?

So here’s the last question, and it comes not from the Stillwater newspaper, but from Emergency Plan Guide.

Question: What answers would your neighbors give to these survey questions?

What’s the next step?

If you’re not sure what your neighbors’ answers would be, why not put out your own survey so you are working with facts, and not supposition? You can do an online survey, via SurveyMonkey (free if fewer than 10 questions and 100 responses), or on paper.

Some suggestions for designing your survey (based on my years in the marketing world!):

  • More than 10 questions will depress response.
  • If you make the survey anonymous you’ll get more responses.
  • To improve response and capture names and/or emails and build a list – add a deadline with offer of a drawing and prize to the winner. At the very minimum, promise to share results of the survey with participants.

Whether you make it formal or informal, the answers to your survey should serve to help as you plan for upcoming meetings or events for your community.

After all, September is preparedness month – so you could use the survey to get the ball rolling for your team! That’s what we’re planning to do! 

Virginia
Your Emergency Plan Guide Team

P.S. Need some suggestions for questions to include on your survey? SurveyMonkey has a sample survey on their site. I’m not necessarily recommending it but it may help you get started drafting your own. Here’s another sample series of questions from the State of Indiana:

If you need more details of what preparedness options to put on your survey (“Check all that apply.”), the government offers this basic list. We also have an even more complete list here at Emergency Plan Guide.

P.P.S. Thanks to reporter Michelle Charles, who wrote about the survey in the StillwaterNewsPress. Let me know what YOU decide to do with a survey and I’ll pass along to her the impact that her article had, across the country!

Muscle Memory and Emergency Preparedness Training

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raining and muscle memory

By now we’ve all heard the concept of “muscle memory.” That is, if you practice something enough, when called upon your body will remember what to do even if your brain is sidetracked.

Professionals train constantly. They develop all kinds of muscle memory, and every day we hear stories how that training has paid off.

Volunteers, on the other hand, are a different story. When it comes to preparedness training for volunteers within the neighborhood, we have a challenge.

Here is the training challenge as I see it.

  • Even in a Community Emergency Response Team (CERT) training session with the guidance of professional instructors we can TALK about what to do in an emergency medical situation. We can SHOW people how clear airways, check for breathing, and test circulation. We can PRACTICE once or twice with professional supervision.

    Then we go home! And we are lucky to get a refresher course on those particular procedures within the next month or even 6 months!
  • In our local neighborhood group meetings we don’t have professionally-trained leaders. We depend on our own volunteer members to come up with good ways to prepare and to respond. When we’re lucky, we attract a guest speaker with special credentials.

    Then we go home! And we may never hear from that speaker again!

A current LinkedIn discussion group sees the challenge, too.

I participate in a LinkedIn group for emergency managers. There’s a discussion taking place right now about providing enough on-going training for people at different levels of expertise.

In particular, the discussion is focusing on the very audience I mentioned above – the concerned and committed volunteer who may be part of a local community but not part of a formal program.

How can we give these people the chance to develop that all-important “muscle memory?”

Here’s some of what I’ve learned about meeting the training challenge.

Online resources. There are a number of online resources, courses and online videos. We have used many of them in our group. The challenge is having to first find and then sort through them all, site by site and video by video, to find one that fits your group’s level of interest, its budget and is of a quality you’re comfortable with. As we know, there is no easy way to “rate” the quality of ANYTHING online!

Local resources. In our community we occasionally have the opportunity to attend a face-to-face course offered by the Red Cross or a health care organization. Some of these are free; most charge a fee. Some communities are more fortunate in that they have regular such programs offered through a university. (Here are two examples, the first at Columbia and the second at the University of Kansas.  https://ncdp.columbia.edu/practice/training-education/online-face-to-face-training/ and http://rtcil.org/emergencypreparedness/onlinetrainings)

Books. By now, you realize I’ve tried to capture some training ideas in the books I’ve written.  The advantage of books is that they are inexpensive, available everywhere, and eminently portable. The disadvantage – reading about an idea in a book doesn’t train muscle memory! Some dedicated member of the group has to turn the idea into an actual training exercise. (That’s what I try to assist with in Emergency Preparedness Meeting Ideas.)

Training that can actually involve muscle memory is by far the most desirable. For volunteers, it’s still very tough to come by.

But when it comes to emergency preparedness, ANY training is better than none!

You can get started now with some of the resources mentioned above. One thing for sure: There will be no time for training once the disaster hits!


Day 24 of Summer Vacation: A time for some shorter and lighter Advisories as a welcome change-of-pace!


Moving people toward preparedness

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First step is a conversation . . .

Hardly anyone ever disagrees with the concept of emergency preparedness. When it comes up, the usual first comment goes like this:

“Yes, I know I should be doing more about being prepared. “

This comment is usually accompanied by a duck of the head and a slightly sickly smile.

If the conversation continues, the next comment is, inevitably:

“But I just don’t know where to start.”

I have been on the receiving end of this one/two sequence hundreds of times over the years. And I’ve tried many ways to get past it and get people moving on to the next step!

First, I try to engage people in a friendly dialog. But since I can’t talk to everyone, I started writing.

First, it was my blog posts (that I call Advisories). Then I felt more was necessary, so I started on a series of books. You see them in the image above!

Then, develop some tools to move the action forward.

Here are some of the tools I’ve developed. Some of them are featured on our EmergencyPlanGuide.org site. Others have more info at our companion website EmergencyPreparednessBooks.com, where we review books written by a variety of authors.

  1. For individuals — A simple list of “The Top Emergency Kit Starter Items.” This is list suggests 10 good GIFTS that you could purchase for family members – or for yourself! – to get things started!  Check it out!
  2. For individuals and their neighbors — A friendly 120 page book to get people working together for mutual benefit. Actually, I’ve written three of them, based on the type of neighborhood people live in. You can find out about that neighborhood series here.
  3. For employees and business owners – Obviously, when disaster hits a business, it hits the whole community. Every business ought to understand basic steps to take to stay alive long enough to get the whole organization back up and running. Joe and I are particularly proud of this book because we have worked with small businesses for years, and with very large businesses before that!
  4. For leaders – When I started building our neighborhood group, there were absolutely no resources available. There still aren’t — so I decided to create one! This book has suggestions for meetings on preparedness to attract and engage members of a community group. The meeting ideas could be used by a church group, a neighborhood emergency response group, the PTA, whatever.

Make the tools widely available.

All these books are for sale at Amazon. You can actually find all of them — plus others I’ve written — listed on my Author Page.

Now that I have figured out how the system works, I have two more titles in the works, hopefully to be finished within the next couple of months. (Amazon tells me that building a SERIES is good for sales!)

If you or loved ones are asking, “How do I get started with preparing for emergencies?” you will certainly find some answers here! If you know other people who are asking the question, you can help them get answers and get moving, too.

I welcome your interest, your support —  and your reviews on Amazon! 

Virginia
Your Emergency Plan Guide team


Day 22 of Summer Vacation: A time for some shorter and lighter Advisories as a welcome change-of-pace!